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Building and sustaining business growth and momentum
Building and sustaining business growth and momentum


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The impact of the General Data Protection Regulation

There has been lots of discussion and confusion regarding the impact the General Data Protection Regulation will have on all electronically stored data once it comes into force next May.

The Government’s Information Commissioner’s Office has issued a a 12 Steps to Take guideline which will help all SMEs work out whether they need to conduct a full audit of their data management procedures. We discussed this in our earlier blog – Demystifying GDPR for the SME Sector – where we explained how the new regulation applies to controllers and processors handling the personal data of individuals.

For marketers working in the B2C marketspace the regulations will have a serious impact if they are found to be non compliant as the customer’s consent becomes paramount to any agreement to hold and use data.

Read more in our new blog & get in the know:

#Transmentum #GDPR #IT #MSP #Planning #Strategy
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Demystifying GDPR for the SME Sector -

Are you aware that next year – if you hold any client or customer data digitally – you could be liable for a fine of up to 4% of your annual turnover if you’re found to be non-compliant with the new European Global Data Protection Regulation?

On May 25th, 2018 – irrespective of any other Brexit outcomes – GDPR comes into force replacing the current European legislation (the Data Protection Directive), and its UK equivalent (the Data Protection Act 1998), and it will profoundly alter the way SMEs manage and structure their customer and employee data. Non-compliance is not an option.

Consumers are going to be given beefed-up, world-leading digital rights. Data is power, and the UK wants to give consumers access to that power. This means consumers have to consent to the use of their data. They can withdraw that consent or request to see the data that companies have on them.

The new regulation applies to controllers and processors handling the personal data of individuals. Perhaps one of the most important things to note is that this new regulation applies to ALL organisations collecting and processing personal data of individuals regardless of the company’s physical location.

Article 4 of the GDPR clarifies the different roles between controllers v processors, which are defined as:

Controller – “the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data”.
Processor – “a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller”.

Any small business that processes data for a client firm may have to demonstrate they have appropriate data-processing controls in place and they comply with the GDPR. Fines for being non-compliant are up to 2% of annual worldwide turnover in the previous financial year or €10 million, whichever is the greater for minor breaches and 4% of annual worldwide turnover in the previous financial year, or €20 million, for major breaches.

Misunderstanding over GDPR

Unfortunately it seems that many SME have a lack of understanding or knowledge about the new regulation or the heavy financial implications for non-compliance with 1 in 4 apparently stopping preparations for it in the mistaken belief that Brexit will mean they no longer have to comply.

A survey of IT decision makers at UK companies by information management firm Crown Records Management has found 24% are no longer preparing for the regulation. A further 4% have not even begun to prepare. More worryingly, 44% of those surveyed said they didn’t think the regulation will apply to UK business after Brexit.

John Culkin, director of information management at Crown Records Management, said: “Firstly, it is likely to be in place before any Brexit. Secondly, although an independent Britain would no longer be a signatory it will still apply to all businesses which handle the personal information of European citizens. When you consider how many EU citizens live in the UK it’s hard to imagine many businesses here being unaffected.”

In addition, according to a June 2016 Close Brothers quarterly survey of UK SME owners and senior management from a range of sectors, 82% had either not heard of GDPR or didn’t understand its impact, with a further 14% saying they’d need to take advice. Only 4% of SMEs felt they understood the legislation and were clear about the effect GDPR would have on their business.

A similar study from Veritas Technologies, a leader in multi-Cloud data management, mistakenly believe they are already compliant with GDPR. Almost one-third (31%) of respondents said that their enterprise already conforms to the legislation’s key requirements.

However, when those same respondents were asked about specific GDPR provisions, most provided answers that show they are unlikely to be in compliance. In fact, upon closer inspection, only 2% actually appear to be in compliance, revealing a distinct misunderstanding over regulation readiness.

See our 5 Key Things About GDPR Infographic -

What do SMEs need to do and when?

The best thing to do, if you are unsure of the potential impact of GDPR on your business, is to attend our special Peer Group event at Highgate House, Grooms Lane, Creaton, Northampton, NN6 8NN, on October 3rd and 4th.
We will be hosting a working dinner – GDPR in the IT/Software Industry: A Threat or Opportunity? – with a panel of experts who will be looking specifically at GDPR and the impact for it on SMEs. There will also be a Keynote Speech from Gary Weston on Business 101 – Making Strategy Work.

Read more about the panel on our website:

The cost for the dinner is £40 + VAT. There will also be another free session on Tuesday afternoon which will look at Common Business Issues. It is free to attend either or both sessions. If you wish to stay overnight and join us for dinner Tuesday evening, the hotel are offering dinner, bed & breakfast deals for £120 + VAT – purely optional on your part.

Book Tickets Now -

#GDPR #SME #Digital #DPA #IT #Compliance
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Improve your offering through IT security solutions

When it comes to standing out in an ever crowded and fast moving market space there are a number of different methods to take but one which should be considered is offering an IT security solution.

However, it’s not as straightforward as popping in an anti-virus software option – which unfortunately many people in the business world think of when they consider IT security. In addition, if they’ve never been the victim of a virus attack or a security breach, SME owners can sometimes assume the risks are being over-emphasised and don’t take the issue seriously.
There are a number of different ways to go about this. One of them is to look at taking a layered approach and consider moving your business to an MSSP (Managed Security Service Provider) by taking on the security risk of an SME through outsourcing, harnessing the capabilities of Cloud-based protection.

Cover all the IT security legal responsibilities
However, as our recent blog – Would you be accountable in a cybersecurity or data protection breach? demonstrated, MSPs moving into security offerings need to ensure they are covering all the legal responsibilities. If not, they could be held liable if a breach occurs. Only recommend the use or supply of Cloud solutions that are ISO27001 compliant and/or get your own business accredited and reduce your risk and enhance your credibility.

Add additional layers to the anti-virus protection by suggesting your clients follow these basic security steps as well:
Email security – use a Cloud-based process which includes automated “scrubbing” for spam and potentially dangerous emails before it reaches the inbox

Web security – keep an actively updated list of web domains and IP addresses associated with malicious activity and impose IP blocks on corporate browsers to restrict access

Web content filtering – One of the easiest methods of preventing security breaches is to restrict your company’s payroll computer from accessing potentially dangerous sites

Backup – Offer a backup and restore Cloud-based solution which gives clients confidence that their data is not only protected but that it is stored in the event of a security breach. This provides them with peace of mind which is priceless.

As an MSP you are in a unique position of being able to offer bundled security services which help cut down on risk points in a corporate environment where hundreds of thousands of records are being potentially compromised.

Don’t miss our on-demand webinar – 7 Critical Success Factors for Your Business Strategy – which includes a comprehensive section on cyber security:
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How to Stay Ahead of the Curve in the Managed Services World
naged Services is one of the global industries which is ever changing and where it’s often difficult to know how to stay ahead of the curve.

As more and more companies make the switch into Managed Services, finding your Unique Value Proposition – what makes you different from the rest – becomes ever more important. Read more:

In the second of our series of webinars relating to the industry we will be looking at how to generate a High Growth Blueprint for the Technology Sector on Friday, July 7 at 2pm BST. It is being held on ClickMeeting and registration is free. Read more: Sign up:

#Transmentum #MSP #ManagedServices #Technology #BusinessGrowth#freewebinar #businesscoaching
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High Growth Blueprint for the Technology Sector:

“Those who fail to learn from history are doomed to repeat it.”

These wise words from Winston Churchill are worth bearing in mind when considering how to collate a High Growth Blueprint for the Technology Sector.
Managed Services are rapidly approaching the position of being the number one source of revenue growth within the technology industry according to a report published by TSIA (Technology Services Industry Association). In the report – How to Avoid the 5 Most Common Mistakes Made in Managed Services – TSIA’s George Humphrey, senior director of research for Managed Services, states that companies which don’t already have a managed services strategy are already behind the curve.

This absence, and then subsequent urgency to create one, is causing many companies to rush to market too quickly with Managed Services offers which aren’t thought out properly, leading them to enter uncharted territory without a clear plan of action. This in turn leads to mistakes, some big, some small, some innocent, and some harmful.

Any of these mistakes, or a combination, can prove fatal to a company’s chances of success within the MSP industry. In our new blog we examine the top five which prevent companies from achieving their High Growth Blueprint:

#Transmentum #MSP #ManagedServices #Technology #BusinessGrowth #freewebinar #businesscoaching
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Free Webinar: Fri 7th July 2pm ‘High Growth Blueprint for the Technology Sector’ Secure your place now:
#Transmentum #MSP #ManagedServices #Technology #BusinessGrowth #freewebinar #businesscoaching
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A quick guide to building a managed services sales team

As new infrastructure technologies make it possible for companies to move IT assets to and from public Cloud platforms as necessary the business models for service providers are changing and that means building a managed services sales team.

More SMEs are trusting managed service providers (MSPs) to administer both their IT infrastructure and their applications lifecycles.Managed services represents a monumental shift in the IT service industry.

Managed services provides an opportunity for higher margins and stable monthly income through recurring revenue. However, the shift to managed services has not been smooth for all companies, particularly in how those companies approach sales. CompTIA has created a quick start guide which can help with this shift. Read more in our blog:

#Transmentum #businessgrowth #Leadership #MSP #Sales Strategy
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Free Webinar - Wed 7th June 2pm - 7 Critical Success Factors for Your Business Strategy

Take 30 minutes from your schedule to work on your business, rather than in your business. Our expert team will give you valuable insights to help your business success. You will learn about:
- Formulating the right cyber security offer
- Creating an effective, proven Cloud strategy
- Ensuring you have the right people and skills in place
- Using a planned sales and marketing approach to consistently win new customers
- Getting the best return for your product/service with a well executed pricing strategy
- Developing a growth strategy that really works

Webinar attendees will receive a free ‘Understanding the Customer Journey’ white paper PDF download. Secure your place now: #businessgrowth #freewebinar #businesscoaching
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Recruiting and retaining the right people with the right skills

Finding the right people for your business is one of the most important decisions you’ll have to make as a company owner or top level manager: the people you choose can literally make, or break, your company.

There are a number of key factors to take into account during the recruitment process. In our new blog we offer useful tips and advice to help you on your way, outlining pitfalls and ways to avoid them:

We also have a series of short videos providing more detail about how vital recruiting the right team is. You can view the videos here:
Also see our previous cyber security and data protection blog here:

#Transmentum #Human #Resources #HR #Leadership #MSP #Planning #Recruitment
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Just a week to go until our webinar on Tuesday, April 25th at 2pm!

Take 30 minutes to work on your business, rather than in your business. Our expert team will give you valuable insights to help your business success.
Attendees for the webinar will receive a free PDF download of our Understanding the Customer Journey white paper Sign up:

#BusinessSuccess #FreeWebinar #BusinessWebinar #BusinessGrowth #CloudComputing #BusinessSecurity
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