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Toyota of El Cajon
Toyota Dealer
Today 7:00 am – 10:00 pm
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Toyota of El Cajon

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It might be a little hazy and rainy today, but nothing can bring down our Friday! #TGIF  
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Toyota of El Cajon

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The American Red Cross Blood Mobile will be in our parking lot until 6:15PM today! Come on out and donate! 
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Toyota of El Cajon

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Toyota of El Cajon

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Our salesperson, Jason Adame, got a lot of great shots from the New York International Auto Show. Which is your favorite?
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Check out the all new 2016 Toyota Tacoma at the New York International Auto Show with our salesperson, Jason Adame! #NYIAS  
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Toyota of El Cajon

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Our Scion Ambassador give you a little preview of the all new 2016 Scion iA!
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Have them in circles
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Toyota of El Cajon

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Did you know that a water reclamation system was installed which allows our car wash to reduce water consumption from an average of 20 gallons per wash to 6 gallons? We're livin' the green life!
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Celebrating El Cajon's tax cut! 
Toyota of El Cajon - 965 Arnele Ave., El Cajon, CA 92020 - General Info: (888) 210-4170 - New & Pre-Owned Toyota dealer in El Cajon. We also offer genuine Toyota Parts & expert Toyota Service, and we take pride in the quality customer service we provide. Find out more about us.
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Toyota of El Cajon

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Another gorgeous day at the dealership!
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Check out the all new 2016 Toyota Tacoma at the New York International Auto Show with our salesperson, Jason Adame! #NYIAS
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Our #Scion Ambassador sure is enjoying himself at the New York International Auto Show! #NYIAS
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Toyota of El Cajon

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Our Scion Ambassador, Jason Adame, sure is enjoying himself at the New York International Auto Show! Don't worry, we'll have a lot more pics from the event when he gets back. #NYIAS  
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Contact Information
Map of the business location
965 Arnele Ave El Cajon, CA 92020
965 Arnele AvenueUSCaliforniaEl Cajon92020
(619) 440-0270toyotaofelcajon.com
Toyota DealerToday 7:00 am – 10:00 pm
Monday 7:00 am – 9:30 pmTuesday 7:00 am – 9:30 pmWednesday 7:00 am – 9:30 pmThursday 7:00 am – 9:30 pmFriday 7:00 am – 10:00 pmSaturday 7:00 am – 10:00 pmSunday 8:00 am – 9:00 pm

For every car purchased, we plant a tree.

 


Toyota of El Cajon is a family-owned dealership that takes pride in exceeding customer expectations by empowering our associates to make a positive difference everyday.


We will drive into the future as an innovative and exemplary hybrid that links steady growth with an ever-increasing commitment to the family of our customer, associate and community.

Check us out:

ToyotaOfElCajon.com

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We went green to save you green!  #LetsGoPlaces


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Review Summary
4.4
119 reviews
5 star
97 reviews
4 star
2 reviews
3 star
3 reviews
2 star
2 reviews
1 star
15 reviews
"This Toyota dealership provided the best car buying service hands down!"
15 reviewers
"This car-buying experience sets the standard for any future purchases."
10 reviewers
"The negotiation process was very easy and felt no pressure."
5 reviewers
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People
Have them in circles
199 people
Maik Einhorn's profile photo
Kimberly Barrows's profile photo
Joe Cooper Toyota's profile photo
Capital Growth Properties, Inc.'s profile photo
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All reviews
Dave Mount
2 weeks ago
Great dealership! Second car I bought at EC Toyota (in 11 years). Salesman Ryan Darby gave me the no-nonsense sales approach Straight forward and honest. We went over buying vs. leasing, new vs. used, no rushing to the close. I feel really good about my new Corolla & I look forward to buying the next Toyota here.
Response from the owner - 2 weeks ago
Hello Dave, Thanks for taking the time to write such a nice review. I will pass your appreciation on to Ryan. He'll love to hear about your great experience with him. Thanks again and we look forward to seeing you in the future! Best regards, Dana Sterpe Customer Relations/Social Media dsterpe@toyotaofelcajon.com
Dudley Oatman
4 weeks ago
It is not often that I get to provide GOOD feedback on a car dealership…today is the day. To start, I should say that I was looking for a Toyota 4Runner, Trail, Premium, not a vehicle that is found in quantity in San Diego, in fact, there were was only one when I first started my search. Working through United Services Automobile Association (USAA)’s Car Buying Service, there are only three Toyota Dealerships that USAA certifies; Toyota of El Cajon, Toyota of Poway and Toyota of Escondido. Escondido offered the greatest discount, so I went there first and was treated to a very inconvenient and somewhat sloppy “Bait and Switch” routine (Yes, I have described the incident to USAA). Next, and within $200 of the Escondido price, was Toyota of El Cajon, what a different dealership. From the start, I was treated with respect and professionalism. I had done my homework and knew the 4Runner, especially its off-road capabilities. I was on alert for what I expected to be typical salesman “fluff” and was surprised when I got none. My questions were answered with facts, not opinions and when my salesman didn’t know the answer, he said so and promptly found out the answer from their staff of experts. Okay, so they are not feeding me what comes out of the South end of a bull walking North. Now let’s find the specific 4Runner I want. I knew that there were two in Los Angeles and three in Phoenix, but I really didn’t want to drive that far if I could help it. After a thorough search by my salesman and his boss, they found what I was looking for, freshly build…but…in Japan. It was scheduled to arrive in El Cajon in three weeks. They showed me the spec sheet and estimated delivery date. I had a USAA buying Certificate which had a guaranteed price significantly below the MRSP. Right up front, they honored the USAA Certificate and after nearly 4 hours of negotiating and haggling on my part, we agreed on a price. It was so low that I thought “they will never actually sell me the inbound 4Runner for such a low price since the demand is high and supply low on 4Runners. At the last minute, after I wait three weeks, there will be a ‘hidden extra cost’ that they ‘didn’t know about’, assuming that I will simply roll over and pay the extra cost since I waited so long”. I signed no papers and neither did they. They said that I would be notified when the 4Runner came in and they gave me their price work sheet with our agreed upon price. Fast forward almost four weeks (not bad considering it came across the Pacific Ocean) the 4Runner shows up; I am called. With all my mental alarms in high gear, I drove to the Dealership expecting the worst. I was disappointed. My salesman had all the paper work we had agreed upon and the price did not change one lick. All the conditions I had insisted on were met and the 4Runner (nice and shiny) was waiting for me. I even enjoyed going through the finance department for the final sign-off of the paperwork. In a few hours, I was driving home my new 4Runner and I couldn’t have been more pleased. A special thanks to Michael Farhat, Hiwa Knoshnaw (Michael’s boss) and even Jose Gomez (Finance Manager) for their composure, expertise and dedication to keeping me happy and relaxed. When my wife decides it’s time to buy that Prius she wants so bad, guess where we’ll be going…
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Response from the owner - 4 weeks ago
Hello Dudley, Wow! What a phenomenal and thorough review! You have such a great story and we really appreciate you sharing it with us. I'm glad you were able to find exactly what you were looking for and happy that we were able to help. I will pass your thanks onto Michael, Hiwa and Jose. They are going to love your review! Thanks again for taking the time to share your story and we look forward to seeing you and your wife when she's ready for that Prius! Best regards, Dana Sterpe Customer Relations/Social Media dsterpe@toyotaofelcajon.com
Andy Fierro
a month ago
well let me start with 3 days earlier i went in looking for a new car and i started at ford no one will help me, went Chevy no one would help me there either , i went to Honda and i couldn't even get anyone to take time with me so i start thinking its the way i look, but then i went next door to Toyota of el cajon and that's where i met JOSE MENDOZA he seen me looking at cars and asked me if i needed any help he doesn't care what you look like he will help you. so i told him i was looking to get a new car or a used car and then the question about credit that's when i told him about my credit history he didn't run away like most people would do cus i am not a easy customer it was going to hard to get me in a car. At toyota credit was not a problem i found a used car that my wife and i like so we sat down and started talking about price and almost had a deal done. i stopped Jose and asked what other cars would you have in that price range, i thought he would be mad about stopping the deal and he wasn't which surprised me. he said " lets go look" we found 2 more used cars that we like and then that's when Jose asked us to take a look at a car that we have never would of thought of it was a scion xB. it was a perfect fit for what my family need a bigger car and to top it off it was a brand new car. So when we thought it was impossible Jose and toyota of El Cajon made it possible for me to have a new car. this is the first time ever in my life to have a brand new car. i want to thank JOSE MENDOZA for helping me and my family to get a brand new car. If you are on yelp reading this looking for a new car find jose at toyota of el cajon and let him help you find your perfect fit. he is a 5 star sales man. i will recommend him to all my family and friends. i also posted it on my facebook to go to toyota of el cajon and get JOSE MENDOZA as a salesman.....
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Response from the owner - a month ago
Hello Andy, It's great to hear that you had such a wonderful experience with us! A new car is always such a great feeling, I'm glad we were able to help. I will pass your kind words onto Jose. He loves hearing from happy customers! Thanks for taking the time to write such a great review! We look forward to seeing you again in the future! Best regards, Dana Sterpe Social Media/Customer Relations dsterpe@toyotaofelcajon.com
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Josh Wolf
a month ago
I have had extraordinary great service from Toyota of El Cajon personnel Simo Vukotich. Every time I take my vehicles in to Simo Vukotich, he keeps me informed and just gets my services done in a fast and hassle free manner! Simo Vukotich is one of the main reasons that I keep going to Toyota of EC. The parts department Daren is always efficient as well. I give your team 5 stars
Response from the owner - a month ago
Hello Josh, Thanks for taking the time to write such a great review! I'll be sure to pass your compliments on to Simo, Daren and our team. Thanks again and we look forward to seeing you in the future! Best regards, Dana Sterpe Customer Relations/Social Media dsterpe@toyotaofelcajon.com
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John Santos
a month ago
Just wanted to personally thank Ryan Darby, along with Khang Nguyen, for going above and beyond in finding me the perfect car at the best price. Both Ryan and Khang were very knowledgeable, respectful, and customer-oriented with a no pressure approach. I've never walked out of a dealership feeling so good. Great people, great service, great overall experience!!!
Response from the owner - a month ago
Hello John, Thanks for writing such a nice review! I'm glad to hear you had such a wonderful experience with us. I will pass your kind words onto Ryan and Khang, they love hearing from their happy customers. Thanks again for the review and we look forward to seeing you in the future! Best regards, Dana Sterpe Customer Relations/Social Media dsterpe@toyotaofelcajon.com
Josue Alarcon
in the last week
False advertisment. I went to see a car with special sale. They told it was sold. They just changes the price same vin number miles. It's a fraud.
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Craig Frantz
a month ago
Toyota Of El Cajon offered me $500 to remove this review.... My personal finances were hijacked. I walked into Toyota of El Cajon to buy a truck with a preapproved loan from SDCCU, prepared for a standard options contract. The dealership assured me that they work directly with my credit union and that I wouldn't need to come back. At no point during the transaction was any other loan or any other bank mentioned. A week later, I found out that my loan had been sent to wells fargo. I received a total of three loan rejection notices from various banks. At no point did I have any knowledge of or consent to any additional loan applications. During this process my credit score was adversely affected to the tune of 70 points, as was my wife's. When confronted, Gary Guinn, finance manager at Toyota of El Cajon, responded by saying 'I never said I would give you that loan.' After a representative from SDCCU went to the dealership in person and had some stern words, we were able to get the loan moved back to my credit union. It has been pointed out that because I signed for the initial credit check, TEC had the authority to do this. There is no such thing as the authority to deceive during a business transaction. But moreover, this is about responsibility. I handed this business the key to my personal finances, to my borrowing power, and they ran amok with it. I asked for a simple transaction. I was given a months-long nightmare. Ultimately the customer relations manager, Laura Brewer, got hold of the situation. She has been a consummate professional and did indeed make a good faith effort to repair the damage. However, that proved impossible. My wife and I are currently seeking a home loan, and the damage done to our credit has had a real impact on the feasability of that. Ultimately, Gary Kaminski, general manager at Toyota of El Cajon, offered me $500 to cover our wasted time, our stress level, the damage done to our credit, the hassle we went through explaining the situation when we switched rentals, and now the trouble getting into a home loan. He offered an additional $500 if I remove this review. Suffice it to say I would far rather that whomever reads this chooses another car dealer than have $500 in my pocket.
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Response from the owner - a month ago
Dear Craig, On behalf of Toyota of El Cajon and our General Manager, we appreciate you allowing us time to resolve your credit concerns and for working with us to improve this situation. As a goodwill gesture, and apology, we hope our offer of $500 shows our sincerity for any inconveniences you were caused. There is no question, Toyota of El Cajon will continue to deliver the best possible customer service to our valued customers to maintain our positive reputation that we pride ourselves for. I will be happy to answer any further questions you may have. (619) 270-3195 (My direct line.) Respectfully, Laura Brewer Guest Relations Manager
david cartwright
2 months ago
O What A FEELING ! : ) My daughter & myself were looking for vehicles when a family friend said to give Ryan Darby a call at Toyota of EL Cajon so my daughter gave him a call and set up an appointment with him & the Toyota family. That day we both purchased vehicles. THANK YOU RYAN for A " truly exceptional " experience in purchasing new & used vehicles for us
Response from the owner - 2 months ago
Hello David, Thanks for such a nice review! I will be sure to pass your kind words onto Ryan - he loves hearing from his happy customers. Thanks again and we look forward to seeing you again in the future! Best regards, Dana Sterpe Customer Relations/Social Media dsterpe@toyotaofelcajon.com