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Towne Answering Service
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Express Messaging is incredibly efficient and effective. It can save your business, organization, or community time and money while boosting productivity and participation.
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Express Messaging is useful for any business, organization, or community that may need to send mass notifications immediately. It's simple, reliable, effective and highly cost effective. http://ow.ly/6MVl309nxSq
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One borough used our Express Message system to send alerts to residents during Winter Storm Jonas, and the results were outstanding. http://ow.ly/im5T309nxun
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Here are just a few of the industries that are finding a way to work smarter rather than harder by using an answering service, while also improving customer service. http://ow.ly/v0Zc309j4sj
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Are you still falling for these misperceptions about answering services? http://ow.ly/RLch309bfQz
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Towne's Daytime Supervisor, Andrea Convey, shares her thoughts about how customer service trends have changed and why 24/7 phone coverage really matters. http://ow.ly/naeH308Eskr
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When you hire someone who will be working remotely, it’s hard to know who or what kind of situation you’re really dealing with. Make sure you're virtual receptionists are dedicated, not distracted. http://ow.ly/sYYg308D2ls
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If you think you don't need to plan for a 'disaster,' you may need to rethink your definition of the word. Here is a quick way to get a handle on what could disrupt your business—all during lunch. http://ow.ly/eg2h308sYBv
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Receptionist's communication skills—or the lack of—have the power to build or break customer loyalty. There are common habits that receptionists are often unaware they are guilty of, and that make callers cringe.
http://www.towneanswering.com/5-bad-habits-every-receptionist-break/ http://ow.ly/LJ2I308k5kq
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Office managers are often tasked with finding a better way to improve customer service. A few basic questions can help pinpoint the best solutions for their company’s unique needs.
http://ow.ly/8UK3308k4DJ
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