The world has changed quite a bit in 27 years. But ECPA hasn't.
That’s why I want you to take a look at this petition. Google and other companies are calling for a fix to one of the most harmful consequences of an outdated ECPA: warrant-less government access to various sorts of private user content that’s stored in the cloud.
It just doesn't make sense that the law requires a warrant to access a suspect's file cabinet (or hard drive) but not to access private information in the cloud. In fact, the rules set out by ECPA in 1986 make all sorts of arbitrary distinctions about when a warrant is or isn't needed — like, for example, whether an email is older than six months — that simply shouldn't matter in 2013.
Congress has drafted legislation that would fix this problem, and we need to build the political will to enact it into law — that’s where this petition comes in.
If we get 100,000 signatures by December 12, the White House will have to review the issue and release an official response under its own petition rules.
Please take a moment to sign the petition (you’ll need to create an account on whitehouse.gov — www.whitehouse.gov/privacy is clear about what data it collects and doesn't collect).
People sometimes say to me something along the lines of "why should I trust Google with my data?" To them, I usually say something like "well, you don't need conjecture; there's a lot of evidence one way or the other. Look at the track record of any company and decide for yourself whether they're good shepherds of user privacy".
Here's another data point.
, you should be ashamed of yourselves.
Even considering that, I’ve sat in a nearly empty ER at St. Mary’s for four hours before my son could get stitches because nurses aren’t allowed to perform stitches in CA – which is a bureaucratic problem, but it’s caused by the doctor lobby more than private vs public health care.
I’ve had horribly bureaucratic problems dealing with all sorts of private services (DirecTV being at the the top of my sh_t list). It seems that you recently had similar problems with Comcast.
Mileage varies even within services that have good reputations, and I don’t want to use data from an unrelated service to evaluate the potential for success or failure of another.
BTW, welcome back!
This openness is why the Internet creates so much value today. Because it is borderless and belongs to everyone, it has allowed billions of people to access information they wouldn’t have otherwise had, and to speak up and be heard in new, powerful ways.
Yet the recent Internet blockage in Syria is an important reminder that the threat to the free and open web is still very real.
And starting this week, the International Telecommunication Union is meeting in Dubai, with potentially huge implications for the future of the web. Only governments have a vote at the ITU, and some proposals being discussed could allow governments to exert more control over the web, justifying censorship and blockages and stifling innovation.
Google recently launched a campaign at google.com/takeaction, rallying people around the world to stand up for the free, open web as it’s governed today. If you haven’t already, I’d encourage you to visit the site, learn more, tell your friends to support the #freeandopen web, and sign our petition.
Of course, at the same time they also control the plugs to those provided systems ...
I just don't get striking. If you think you're worth more than your employer is willing to pay you, go get another job that pays more! And if you can't... well, maybe you're not worth as much as you think you are.
Please enter the zip code for the location where you have or want service.
Please hold while we process your call.
Your call may be monitored or recorded for training or quality assurance purposes.
If you have calling about your residential service, press 1. If you are calling about your existing business class service, press 2. Or if you are...
Welcome to Comcast Business Class!
For quality and training purposes, this call may be recorded or monitored.
If you are a customer, please enter your 10 digit phone number or your account number. Or, if you are not a customer...
For your business account, press 1. For your residential account, press 2.
Ok, I've got your account. Now, it'll just take a few seconds to pull up your information.
Your last payment of $xx.xx was received on July 9, 2012
You're at the main menu.
For technical support, press 1
For balances, payments, and billing questions, press 2
To change or add to your service, press 3
If you're interested in service at a new location, or thinking of discontinuing your service, press 4
For service at a new location, press 1
Thinking of discontinuing your service? Press 2
For assistance, please hold for a customer service account representative...
All of our representatives are busy assisting other callers. Please stay on the line to speak with a representative.
4 minutes passes
a human answers
Tom: Thank you for calling Comcast. My name is Tom. How many I help you?
me: I'm calling to schedule the discontinuation of my business class service.
Tom: Unfortunately, this isn't the right department, but I can transfer you to the discontinuation department.
me: That's funny, 'cause your menus had me specify that I wanted to discontinue service.
Tom: Sorry about that. Can I get the zip code that service is being delivered to?
me: I already entered that as well, but it's xxxxx.
Tom: Ok, thank you sir. Let you transfer you...
2 minutes passes
I get hung up on
I dial again
I navigate all the same menus, get to another person who doesn't handle discontinuations, tell him he better not hang up on me, get to the right person after another few minutes on hold, tell them I need to discontinue service, and hear.....
Kathy: Ok, well to discontinue service, we need to send you a form that you can fill out and mail, fax, or email back to us.
WHAT?! You can set up service over the phone, but you need me to fill out a form to discontinue it?
And while we're at it, do those menus actually do anything? And do you really think that wording it "thinking of discontinuing your service" as opposed to "to discontinue your service" works?!
It's no wonder it's among the most hated companies in america.
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