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Tim Uden
Lives in Melbourne
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Tim Uden

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Having drinks at the Opera Bar in Sydney and there's fireworks. Apparently, it's just because it is a Saturday night.
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That's Sydney for you. :)
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Tim Uden

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BUG's Los Angeles travel guide has been updated. Download your copy here: gumroad.com/l/bugla
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Tim Uden

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If you're going to advertise a price in a different currency then you'd better charge the same price in that currency. Anything less than this is deceitful and dishonest.

I recently received a very nice tweed jacket that I ordered from +Savile Row Company that was advertised in Australian dollars on their website. The advertised price on the order confirmation page of their website was AUD $291.60, but the charge on my credit card statement was $300.35. I feel ripped off!

The first rule of honest business is never charge more than the advertised price. Other companies have no problem with this. +Charles Tyrwhitt have an Australian site with prices advertised in Australian dollars and credit cards are charged in the advertised currency meaning that customers are charged the same as the advertised price.

If your systems aren't set up to accept payment in other currencies then don't advertise prices in other currencies. +M&S sell a lot to the Australian market (even offering free shipping to Australia), but they still price in GBP.

Both Charles Tyrwhitt and Marks & Spencer know how to run an honest business, it is a shame that Savile Row Company don't care about their customers.

Now do I keep a very nice jacket that will bring back memories of being ripped off whenever I wear it, or do I return it and incur the extra cost of return postage? Besides, if they give me a refund will it even be the same as what they charged me in the first place?

Sure it is less than $10, which isn't much compared to the total price but it is different to the advertised price and it just plain dishonest to charge a different price to what is advertised. 
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Sadly most websites that advertise prices in a different currency operate this way. They convert the prices according to that day's exchange rates, but then charge your credit card in their base currency and your bank or credit card company bills you in your local currency at their exchange rate (which is usually ends up different to the price that was advertised).

The best way to localise a website for a foreign market is to operate a separate website for each market with pricing in that currency with credit cards processed using a merchant account in that market's currency. That is exactly what +Charles Tyrwhitt do, so you are charged the exact price that is advertised in Australian dollars, even though they are based in the UK. It obviously makes a lot of sense for a company like Charles Tyrwhitt that sell $15 million of shirts to Australian customers each year, although it may be a lot of extra work for many smaller companies.

I've decided to keep the jacket as a size 40R from Savile Row Company fits me perfectly without any alterations and after losing 20kg I need to replace most of my wardrobe. Even though I feel ripped off, I shouldn't place all the blame on the retailer as it is often the shopping cart software that doesn't provide a proper way to handle multi-currency sales in an honest manner. For a small business it is really difficult to do things the proper way without either having your online store custom coded (which can get very expensive) or by setting up multiple sites for each market, each with a merchant account with a foreign bank to process payments in a local currency (although PayPal can simplify this process).

It would be great if there was some sort of shopping cart service that makes it easy to handle proper multi-currency sites, but I doubt that such a thing exists.
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Happy new year from Melbourne. 

A huge benefit of our veggie patch is the great vantage point for watching the new year fireworks.
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Happy New Year! We ended up at a party in Bentleigh, of all places. Fun, but looks like you had the better view.
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The Melbourne Night Noodle Market has only three nights to go before the end of the 2014 season. If you're in Melbourne get down to Birrarung Mar to try some of the tasty food. The Charlie Dumpling stand is highly recommended.
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Great advice about travelling with tech. Yes, your phone and camera chargers are probably dual voltage. Yes, you can travel with your phone. And, yes, you don't need to bring everything with you.
From your smartphone to your tablet to headphones and computers, most of us like to travel with a bit of tech. But there are a lot of misperceptions when it comes to travelling with technology. Myths, if you will. Here are five, debunked.
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Sensible stuff.
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Almost makes me want to buy a selfie stick. 
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If there's one thing I can't stand, it's dirty rotten lowlife spammers like +Brightsun Travel UK and +Brightsun Blog that pollute our blog with spam comments and then email us asking to remove them. The nerve of some people!

Of course I will remove your spam comments from our site, but only once I have removed all the rest of the spam on the blog. But when you come crying to me about how your nasty spamming techniques are ruining your SEO, I'm certainly not going to give you any special treatment.

Removing spam from my blog is a huge job that will take hundreds of hours and the only way to fix this is to migrate all the blog posts to a new site, leaving the comments from the old blog behind. Unfortunately we had to take more extreme action to clean up the spam from the BUG forums by closing down what was once a valuable resource for independent travellers.

There is no way on earth that's I'm going to cave in the the incessant demands of lowlife spammers. Spamming travel agents and the SEO companies they work with are the lowest of the low, on a par with pedophile real estate agents.
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Exactly. I think charging a hefty fee for removal would be fine, given the time it takes.
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Tim Uden

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Are you in the market for a scooter? I'm selling my Vespa ET4, a cheap reliable scooter that is a great way to get around the city. See my eBay listing here: http://www.ebay.com.au/itm/Vespa-ET4-150cc-scooter-/121543840396?

Note: This is available for pick up from Melbourne, Australia and is being sold without a roadworthy certificate (you will need to budget for mechanical work to make it roadworthy, but it is cheap as a result). 
Vespa ET4 150cc scooter in Cars, Bikes, Boats, Motorcycles, Scooters | eBay
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I'm selling my Vespa. 

If you'd like to own a classic Italian scooter, which comes with many attractive features including free parking. Then take a look at my eBay auction http://www.ebay.com.au/itm/Vespa-ET4-150cc-scooter-/121543840396?
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Tim Uden

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Mulled wine is a great flavour for mulled wine, but it's a really bad flavour for yoghourt. 
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Just another night out in Melbourne. 
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That last sentence would make a good opening for a novel.
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People
In his circles
232 people
Have him in circles
467 people
Hoang Anh Vu's profile photo
Paul Johnson's profile photo
annabelle willson's profile photo
Schildknecht Frédéric's profile photo
hostelcritic.com's profile photo
Andreas Teuschler's profile photo
Martin Soler's profile photo
Dunedin Railways's profile photo
Melbourne Airport Car Rental's profile photo
Work
Occupation
I run a couple of travel websites including bug.co.uk, hostelcritic.com and travelgear.com.au
Basic Information
Gender
Male
Story
Tagline
I've been backpacking since 1989 and started the web's first hostel review website back in 1997.
Introduction
I write and edit travel guidebooks and publish budget travel information online at www.bug.co.uk. The BUG site that I started in 1997 was the web's very first hostel review website and has been rebranded as hostelcritic.com. It is completely independent (unlike other online hostel sites, hostel owners cannot write a description of their own hostel) and it has a complete focus on hostels (hostels are the only accommodation option listed - no hotels, motels or resorts - only hostels).

I sell travel accessories online at www.travelgear.com.au and sell SIM cards online at www.travelgear.com.au and www.simcardguru.co.uk.

I ride a Vespa and live in the heart of Melbourne's city centre.
Bragging rights
Started the very first hostel review website
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Melbourne
Previously
Melbourne - London - Paris - Montréal - Vancouver - Auckland - Kilcunda