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Tim Fisher
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Tim Fisher

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Details on the updates included in the Patch Tuesday April 2015 release by Microsoft (April 14, 2015), plus what to do when they cause problems.
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another computer's hard disc the that telling: ''diskette drive b:none, pri. master disc:cd-rw, ata33, pri. slave disc:none, sec. master disc:none, sec. slave disc:none. verifying dmi pool data''
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Tim Fisher

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Welcome to today's Help Me! (Wednesday, April 1st). Need help with a computer problem? Leave a new comment below and I'd be happy to assist. +Paul Schneider and +Rob Nanney are usually around to help too.
Help Me! is a daily Google+ conversation where you can get computer help and guidance from me and other industry experts.
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+Paul Schneider thanks for quick response.
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Tim Fisher

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Welcome to today's Help Me! (Thursday, March 26th). Working on a computer issue and need some help? Leave a comment below and I'd be happy to help. +Paul Schneider & +Rob Nanney are usually around to help too.
Help Me! is a daily Google+ conversation where you can get computer help and guidance from me and other industry experts.
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+Paul Schneider Thanks! I'll give this a try. 
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Tim Fisher

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Welcome to today's Help Me! (Monday, March 23rd). Starting the week off with a computer problem? You're at the right place! Leave a new and detailed comment below and I'd be happy to help. +Paul Schneider & +Rob Nanney are around to help out too.
Help Me! is a daily Google+ conversation where you can get computer help and guidance from me and other industry experts.
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+Kathleen McGrain  I would imagine that's why it's not working then. That program tells Word Perfect that it's a licensed copy.
Your only options are: to find the disk and reinstall, a System Restore Point, and if you created them: a backup file restore, or a backup disk image restore.
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Tim Fisher

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Welcome to today's Help Me! (Tuesday, March 17th). Working through a computer issue and need some help? Leave a comment below with all the details and I'll see what I can do. +Paul Schneider & +Rob Nanney are usually around to help too.
Help Me! is a daily Google+ conversation where you can get computer help and guidance from me and other industry experts.
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+Amril Habibudin  You seem to be asking about two different things:
- system information - details about the computer's hardware and software configurations.
- benchmarking - putting hardware through tests to compare actual performance against published specs.
Benchmarking programs are usually device specific (CPU, GPU, HDD, etc.).
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Tim Fisher

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Welcome to today's Help Me! (Sunday, March 15th). Need some help with a computer issue? Leave a new and detailed comment below and I'd be happy to help. Thanks to +Paul Schneider & +Rob Nanney for offering to help out as well (they're super smart).
Help Me! is a daily Google+ conversation where you can get computer help and guidance from me and other industry experts.
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+Tony Gomm  Tough to do when 15-20 different things can produce the same error code.
Here's a couple nice little debug interpreters:
Who Crashed - http://www.resplendence.com/downloads BlueScreenView:  http://nirsoft.net/utils/blue_screen_view.html
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Have him in circles
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Delete something you shouldn't have? No worries! Between the Recycle Bin and free software that goes a step further, there's a good chance you can get it back. But you have to act NOW! (via +About.com)
Yes, it is possible to recover deleted files. Try Recycle Bin first, but if it's not there, a free file recovery program can recover deleted files too.
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psu 2 mine running doesn't. false where knowing won't im? repair it 2 psu make how?   
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Tim Fisher

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Welcome to today's Help Me! (Tuesday, March 31st). Need help with a computer issue? Leave a new comment below with all the details and I'd be happy to help out. +Rob Nanney & +Paul Schneider are usually around to help too.
Help Me! is a daily Google+ conversation where you can get computer help and guidance from me and other industry experts.
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+Norman G  Nothing specific without knowing which updates. In general:  http://windows.microsoft.com/en-us/windows/windows-update-error-8024402c#1TC=windows-7 
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Tim Fisher

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Welcome to today's Help Me! (Tuesday, March 24th). Need help with a computer or other technology problem? Leave a new comment below with all the details on what's going on and I'd be happy to help. +Rob Nanney & +Paul Schneider are usually around to help out as well.
Help Me! is a daily Google+ conversation where you can get computer help and guidance from me and other industry experts.
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+John Fahlsing pull the memory and see if it starts - you'll get an error but it will start to a point.  If it doesn't start or do anything at all with the memory removed - then it's not gonna be the memory.
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Tim Fisher

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Welcome to today's Help Me! (Thursday, March 19th). Need help with a computer issue? Leave a new and detailed comment below and I'd be happy to help out. The very smart +Rob Nanney & +Paul Schneider are around to help too.
Help Me! is a daily Google+ conversation where you can get computer help and guidance from me and other industry experts.
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Hello, I have a problem and am trying to figure out where to post... I have a toshiba laptop which had ran a windows update then I got a black screen with moveable mouse. Could log in and access task manager, but nothing else. I googled the problem and tried to rename my explorer.exe file, did a Sfc/scannow and chkdsk utility to no avail. Found file in task manager that said AppCrash.explorer.exe but didn't know what to do with it. Lastly I tried to "reconfigure" back to a previous date but now I get the toshiba logo right to black screen and cannot access task manager. Couldn't boot in safe mode either. Any help?? Thanks! 
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Tim Fisher

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Welcome to today's Help Me! (Monday, March 16th). Need help with a computer or other tech issue? Just leave a comment below, with all the details you have on what's going on, and I'd be happy to help. +Rob Nanney & +Paul Schneider are usually around to help too.
Help Me! is a daily Google+ conversation where you can get computer help and guidance from me and other industry experts.
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+Phillip Tursky  Haven't we all??? 
I'm not sure which is worse: Setpoint, or HP printer drivers!
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Tim Fisher

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Welcome to today's Help Me! (Saturday, March 14th). Working through a computer problem and need some help? Leave a new and detailed comment below and I'll do my best. +Rob Nanney & +Paul Schneider are usually around to help out too.
Help Me! is a daily Google+ conversation where you can get computer help and guidance from me and other industry experts.
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+Paul Schneider agreed. best way to use win 8 is in desktop mode. i find metro takes way too long to load things.
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Have him in circles
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Work
Occupation
Freelance Technology Author
Skills
I'm really good at fixing things.
Employment
  • About.com
    PC Support Expert, 2006 - present
    I write original content as the expert for the About.com PC Support site. My main focus is on computer and technology support topics in the form of troubleshooting guides, tutorials, and reference material. I work for About.com on a freelance basis.
  • Target
    Systems Engineer, 2004 - 2009
    At Target, I provided 1st and 2nd level support to 500+ local distribution center (DC) clients. I administered and supported Cisco-based network devices, Windows and UNIX servers, wireless equipment, and several related technologies. I helped implement and author the DC-level IT support knowledge base system and also developed a SharePoint-based self support system. I assisted with roll-outs of new technology including wireless systems, Windows-based tablet devices, and similar upgrades. I also pulled and terminated new low voltage wiring on occasion.
  • Birch Telecom
    IT/Telecom Technician, 2000 - 2004
    At Birch Telecom, I installed and provided on-call, on-site, telephone, and remote support for PBX, voice mail, router, switch, VoIP, and other network and telecommunications hardware. I also provided computer and network training to telephony technicians. Far more often than I would have liked, my job was to pull and terminate CAT6/5 and CAT3 cable in both residential and business environments.
  • Paradigm Digital Systems
    IT Technician, 1998 - 2000
    At PDS, I built and serviced Windows-based desktop computers for home and business clients. I was also involved in several large networking wiring jobs.
Contact Information
Work
Email
Apps with Google+ Sign-in
Story
Tagline
Freelance Technology Author
Introduction
I write about computer support and other technology issues on my PC Support site on About.com, as well as on some other websites and print publications. I'm also the author of Windows 8 Basics In 30 Minutes.

I also run a local technology support/consultation business that services small companies in my area but I'm not taking on any more clients right now.

Before that, I worked in technology support and maintenance at my previous careers in the Information Technology and Telecommunications industries.

Feel free to email me with feedback on my About.com site, but please comment on my Help Me! post on Facebook to get help with a computer problem or ask a tech related question. I post a new one almost every day and it's a great way to get personal help.
Bragging rights
Spent a month in Colombia adopting my son. Go there if you ever get the chance - it's beautiful!
Basic Information
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Male
Relationship
Married
Other names
Timothy Fisher
Tim Fisher's +1's are the things they like, agree with, or want to recommend.
CrashPlan
market.android.com

CrashPlan: Get Your Files On-The-GoIf you’re already backing up with award-winning, cross-platform CrashPlan+, you know that it's great to a

Feedly - Google Reader | RSS
market.android.com

Feedly - The Google Reader Magazine.Feedly is a fast and stylish way to read and share the content of your favorite sites. It brings a fresh

StoryBundle
plus.google.com

A bundle of stories at a very good price.

Google Chrome - Get a fast new browser. For PC, Mac, and Linux
www.google.com

Google Chrome is a browser that combines a minimal design with sophisticated technology to make the web faster, safer, and easier.

NVIDIA GeForce Video Card Drivers v285.38 Beta Now Available
pcsupport.about.com - written by Tim Fisher

Details on the NVIDIA GeForce video driver package v285.38 Beta, the latest NVIDIA drivers for Windows 7, Vista, and XP.

Mozilla Firefox Web Browser — Free Download
www.mozilla.com

Mozilla Firefox, free web browser, is created by a global non-profit dedicated to putting individuals in control & shaping the future of

AMD Radeon Video Card Drivers v11.9 Now Available
pcsupport.about.com - written by Tim Fisher

Details on the AMD/ATI Radeon display driver suite v11.9, the latest AMD video drivers for Windows 7, Vista, and XP.

Patch Tuesday October 2011: 8 Updates Correcting 22 Issues
pcsupport.about.com - written by Tim Fisher

Details on the updates included in the Patch Tuesday October 2011 release by Microsoft.

NVIDIA GeForce Video Card Drivers v285.62 Now Available
pcsupport.about.com - written by Tim Fisher

Details on the NVIDIA GeForce video driver package v285.62, the latest NVIDIA drivers for Windows 7, Vista, and XP.

DGN2200 Default Password - NETGEAR DGN2200 Default Password
pcsupport.about.com - written by Tim Fisher

Looking for the DGN2200 default password? Find the NETGEAR DGN2200 default password, the DGN2200 default username, and the DGN2200 default IP address here.

How To Fix a Blue Screen of Death (BSOD)
pcsupport.about.com - written by Tim Fisher

Easy to follow tutorial to help fix a Blue Screen of Death. A BSOD might be caused by hardware or software so proper troubleshooting is important.

Linksys E1000 Default Password
pcsupport.about.com - written by Tim Fisher

Find the Linksys E1000 default password, default username, and default IP address here, plus more help with your Linksys E1000 router.

Ship Mate - Norwegian Cruises
market.android.com

Ship Mate Mobile App - don't wait to start your cruise! Ship Mate is your guide while aboard any Norwegian ship. Includes loads of informati

Btballoon.dll - Btballoon.dll Not Found Error - Missing Btballoon.dll - ...
pcsupport.about.com - written by Tim Fisher

Btballoon.dll Not Found errors are often caused when btballoon.dll is deleted or corrupted. Common messages include Btballoon.dll Not Found and Btballoon.dll is

Microsoft Support
support.microsoft.com

The Microsoft Support home page is your support portal for Microsoft products. Download updates and find top issues, error messages, and tro

BDMV File - What is a BDMV File? - Open BDMV File Extension
pcsupport.about.com - written by Tim Fisher

A BDMV file is a Blu-ray Information file. Learn how to open a BDMV file or convert a BDMV file to another file format.

Forget a Password? Hack Your Own PC!
pcsupport.about.com - written by Tim Fisher

Few will admit it openly, but forgetting the password that gets you in to your PC is a popular problem. In the

Ntdll.dll - Unknown Hard Error Ntdll.dll Error - Fix Ntdll.dll - ModName...
pcsupport.about.com - written by Tim Fisher

Ntdll.dll errors are usually caused by third party applications. Common error messages include

RP114 Default Password - NETGEAR RP114 Default Password
pcsupport.about.com - written by Tim Fisher

Looking for the RP114 default password? Find the NETGEAR RP114 default password, the RP114 default username, and the RP114 default IP address here.