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Tim Fisher
Works at About.com
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Tim Fisher

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Welcome to today's Help Me! (Saturday, April 19th). Working on a PC or other tech problem this weekend and need some help? Just leave a new and very detailed comment and I'll do my best to help out. +Rob Nanney & +Paul Schneider are also usually around to help out.
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Tim Fisher's profile photoRob Nanney's profile photoJoe Arands's profile photoUriel Silva's profile photo
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+Uriel Silva Also, there are two things you could do before the dreaded reinstall - You can take that drive out and connect it to an external usb enclosure and get your files off that way, or

Burn a linux live CD and boot to Ubuntu for example.  Then, using an external drive, copy the files off of the drive - then you can blast it.  That's just as a last resort.  Actually since you are having the problems you are having, I'd still pull the files off using a live cd, just to have them as a backup - as it sounds like you don't have a backup.  

Then you have the peace of mind and can continue troubleshooting - if there is any other things to try - I'm a loss at the moment - unless you are not using a windows CD or the right one - dunno.
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Tim Fisher

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UPDATED: I've added several companies to my business online backup services list. +Carbonite moves to the #1 spot and I've added +SOS Online Backup, +SugarSync, and +OpenDrive.
A list of business online backup services, updated April 2014. Read my reviews of the best cloud backup services for business and enterprise clients.
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Tim Fisher

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Welcome to today's Help Me! (Wednesday, April 16th). Need a little, or maybe a lot, of help through a PC problem? Make a new comment below with all the details you have and I'll do my best to help. +Paul Schneider & +Rob Nanney are usually around to help out too.
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+JK Malone that is very strange.  So a program doesn't even open - to start playing the CD.
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Tim Fisher

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Happy Tax Day?! Here are some tax day freebies that may make the day a little bit better for you.
Tax day freebies 2014 includes free curly fries, cookies, entrees, massages, and more. Tax day freebies are available on Tuesday, April 15.
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Tim Fisher

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Welcome to today's Help Me! (Sunday, April 13th). Need some help with a computer issue you can't figure out? Leave a new comment below and I'll work through it with you. +Rob Nanney & +Paul Schneider are usually around to help out as well.
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+Mirrah Bakar as I suspected there is info on uninstalling it.  Take a look at this site:

http://www.how-to-uninstall-program.com/uninstaller/uninstall-raidcall-5-0-2-raidcall-5-0-2-removal-raidcall-5-0-2-windows-uninstaller.html

I'd not download and install any program they recommend however, there are some things outlined in the article, such as manually removing entries from the registry and checking startup area, stopping processes, etc. 

Before you do that though, back up your registry and also create a restore point just in case something goes wrong.  If you need help with that, shout back and I or one of us will guide you through that.
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Have him in circles
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Tim Fisher

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Welcome to today's Help Me! (Friday, April 18th). Leave a new comment below describing the PC or other technology issue you're having and I'll do my best to help. +Paul Schneider & +Rob Nanney are also usually around to help out.
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Emmanual Pillay's profile photoDavid King Carnay's profile photoJuliana Cheong's profile photoTim Fisher's profile photo
23 comments
 
+David King Carnay I agree that your files are probably OK, but as to what the root cause is - you'll need to do some troubleshooting to figure that out. See this: http://pcsupport.about.com/od/findbysymptom/ht/errorduringpost.htm
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Tim Fisher

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Welcome to today's Help Me! (Thursday, April 17th). Having some PC or other tech troubles and need some help? Just leave a new comment below with all the details on what's going on and I'll do my best to help. +Rob Nanney & +Paul Schneider are usually around to help out as well.
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Tim Fisher's profile photoRob Nanney's profile photoPaul Schneider's profile photoSnarp Farkle's profile photo
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+Snarp Farkle  If you have to reinstall Win8 on a machine that came with Win8, the installation process automatically grabs the software product key from the motherboard BIOS.
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Tim Fisher

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Welcome to today's Help Me! (Tuesday, April 15th). No one should be forced to pay taxes and deal with a computer problem. I can help with one of those. (Just to be clear, I'm referring to the second!) Just leave a new and very detailed comment below and I'll see what I can do to help. +Rob Nanney & +Paul Schneider are usually around to help too. Unfortunately, I'm guessing they won't pay your taxes either.
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+Tim Fisher
Thank you so very much!
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Tim Fisher

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Welcome to today's Help Me! (Monday, April 14th). Starting the week off wrong with a PC problem? Leave a new comment below with all the details and I'll see what I can do to help. +Paul Schneider & +Rob Nanney should also be around to help out as well.
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Wes Brewer's profile photoTim Fisher's profile photoPaul Schneider's profile photoMargo Lipari's profile photo
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+Margo Lipari Just about any printer you look at will probably work fine. Just look for a "Windows 8" logo or check online first (like on Amazon or on the printer's product page at the manufacturer's site).
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Tim Fisher

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Welcome to today's Help Me! (Saturday, April 12th). Working through a harder-than-you-thought-it-would-be computer or tech issue and need some help? Leave a new comment below describing the problem and I'll try my best to get you through it. +Paul Schneider & +Rob Nanney are usually around to help too.
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Rob Nanney's profile photoJanet Wickell's profile photoPaul Schneider's profile photoKhurram Ali's profile photo
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+Khurram Ali Acer is usually very good about standards - I'm pretty sure it's a CR2032.
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People
Have him in circles
7,786 people
Work
Occupation
Freelance Technology Author
Skills
I'm really good at fixing things.
Employment
  • About.com
    PC Support Expert, 2006 - present
    I write original content as the expert for the About.com PC Support site. My main focus is on computer and technology support topics in the form of troubleshooting guides, tutorials, and reference material. I work for About.com on a freelance basis.
  • Target
    Systems Engineer, 2004 - 2009
    At Target, I provided 1st and 2nd level support to 500+ local distribution center (DC) clients. I administered and supported Cisco-based network devices, Windows and UNIX servers, wireless equipment, and several related technologies. I helped implement and author the DC-level IT support knowledge base system and also developed a SharePoint-based self support system. I assisted with roll-outs of new technology including wireless systems, Windows-based tablet devices, and similar upgrades. I also pulled and terminated new low voltage wiring on occasion.
  • Birch Telecom
    IT/Telecom Technician, 2000 - 2004
    At Birch Telecom, I installed and provided on-call, on-site, telephone, and remote support for PBX, voice mail, router, switch, VoIP, and other network and telecommunications hardware. I also provided computer and network training to telephony technicians. Far more often than I would have liked, my job was to pull and terminate CAT6/5 and CAT3 cable in both residential and business environments.
  • Paradigm Digital Systems
    IT Technician, 1998 - 2000
    At PDS, I built and serviced Windows-based desktop computers for home and business clients. I was also involved in several large networking wiring jobs.
Contact Information
Work
Email
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Story
Tagline
Freelance Technology Author
Introduction
I write about computer support and other technology issues on my PC Support site on About.com, as well as on some other websites and print publications. I'm also the author of Windows 8 Basics In 30 Minutes.

I also run a local technology support/consultation business that services small companies in my area but I'm not taking on any more clients right now.

Before that, I worked in technology support and maintenance at my previous careers in the Information Technology and Telecommunications industries.

Feel free to email me with feedback on my About.com site, but please comment on my Help Me! post here on Google+ to get help with a computer problem or ask a tech related question. I post a new one almost every day and it's a great way to get personal help.
Bragging rights
Spent a month in Colombia adopting my son. Go there if you ever get the chance - it's beautiful!
Basic Information
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Male
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Married
Other names
Timothy Fisher
Tim Fisher's +1's are the things they like, agree with, or want to recommend.
CrashPlan
market.android.com

CrashPlan: Get Your Files On-The-GoIf you’re already backing up with award-winning, cross-platform CrashPlan+, you know that it's great to a

Feedly - Google Reader | RSS
market.android.com

Feedly - The Google Reader Magazine.Feedly is a fast and stylish way to read and share the content of your favorite sites. It brings a fresh

StoryBundle
plus.google.com

A bundle of stories at a very good price.

Google Chrome - Get a fast new browser. For PC, Mac, and Linux
www.google.com

Google Chrome is a browser that combines a minimal design with sophisticated technology to make the web faster, safer, and easier.

NVIDIA GeForce Video Card Drivers v285.38 Beta Now Available
pcsupport.about.com - written by Tim Fisher

Details on the NVIDIA GeForce video driver package v285.38 Beta, the latest NVIDIA drivers for Windows 7, Vista, and XP.

Mozilla Firefox Web Browser — Free Download
www.mozilla.com

Mozilla Firefox, free web browser, is created by a global non-profit dedicated to putting individuals in control & shaping the future of

AMD Radeon Video Card Drivers v11.9 Now Available
pcsupport.about.com - written by Tim Fisher

Details on the AMD/ATI Radeon display driver suite v11.9, the latest AMD video drivers for Windows 7, Vista, and XP.

Patch Tuesday October 2011: 8 Updates Correcting 22 Issues
pcsupport.about.com - written by Tim Fisher

Details on the updates included in the Patch Tuesday October 2011 release by Microsoft.

NVIDIA GeForce Video Card Drivers v285.62 Now Available
pcsupport.about.com - written by Tim Fisher

Details on the NVIDIA GeForce video driver package v285.62, the latest NVIDIA drivers for Windows 7, Vista, and XP.

DGN2200 Default Password - NETGEAR DGN2200 Default Password
pcsupport.about.com - written by Tim Fisher

Looking for the DGN2200 default password? Find the NETGEAR DGN2200 default password, the DGN2200 default username, and the DGN2200 default IP address here.

How To Fix a Blue Screen of Death (BSOD)
pcsupport.about.com - written by Tim Fisher

Easy to follow tutorial to help fix a Blue Screen of Death. A BSOD might be caused by hardware or software so proper troubleshooting is important.

Linksys E1000 Default Password
pcsupport.about.com - written by Tim Fisher

Find the Linksys E1000 default password, default username, and default IP address here, plus more help with your Linksys E1000 router.

Ship Mate - Norwegian Cruises
market.android.com

Ship Mate Mobile App - don't wait to start your cruise! Ship Mate is your guide while aboard any Norwegian ship. Includes loads of informati

Btballoon.dll - Btballoon.dll Not Found Error - Missing Btballoon.dll - ...
pcsupport.about.com - written by Tim Fisher

Btballoon.dll Not Found errors are often caused when btballoon.dll is deleted or corrupted. Common messages include Btballoon.dll Not Found and Btballoon.dll is

Microsoft Support
support.microsoft.com

The Microsoft Support home page is your support portal for Microsoft products. Download updates and find top issues, error messages, and tro

BDMV File - What is a BDMV File? - Open BDMV File Extension
pcsupport.about.com - written by Tim Fisher

A BDMV file is a Blu-ray Information file. Learn how to open a BDMV file or convert a BDMV file to another file format.

Forget a Password? Hack Your Own PC!
pcsupport.about.com - written by Tim Fisher

Few will admit it openly, but forgetting the password that gets you in to your PC is a popular problem. In the

Ntdll.dll - Unknown Hard Error Ntdll.dll Error - Fix Ntdll.dll - ModName...
pcsupport.about.com - written by Tim Fisher

Ntdll.dll errors are usually caused by third party applications. Common error messages include

RP114 Default Password - NETGEAR RP114 Default Password
pcsupport.about.com - written by Tim Fisher

Looking for the RP114 default password? Find the NETGEAR RP114 default password, the RP114 default username, and the RP114 default IP address here.