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Tim Fisher
Works at About.com
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Tim Fisher

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Welcome to today's Help Me! (Tuesday, April 22th). Being Earth Day and all, how about we fix that computer instead of toss it in trash? Leave a new and detailed comment below describing the problem and I'll do my best to help out. +Paul Schneider & +Rob Nanney are usually around to help out too.
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Akshay Kumar's profile photoAlan Miller's profile photoDieder de Frens's profile photoRob Nanney's profile photo
39 comments
 
After a few hours of no BSOD, the crashes have started occurring again. Its a kernel power issue.
  BCCode:    50
  BCP1:    FFFFF880C34677C0
  BCP2:    0000000000000000
  BCP3:    FFFFF880068AB185
  BCP4:    0000000000000005
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1

Here is the event viewer log:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
  <EventID>41</EventID>
  <Version>2</Version>
  <Level>1</Level>
  <Task>63</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000002</Keywords>
  <TimeCreated SystemTime="2014-04-23T09:47:51.976825500Z" />
  <EventRecordID>660651</EventRecordID>
  <Correlation />
  <Execution ProcessID="4" ThreadID="8" />
  <Channel>System</Channel>
  <Computer>AkshayKumar-PC</Computer>
  <Security UserID="S-1-5-18" />
  </System>
- <EventData>
  <Data Name="BugcheckCode">80</Data>
  <Data Name="BugcheckParameter1">0xfffff880c34677c0</Data>
  <Data Name="BugcheckParameter2">0x0</Data>
  <Data Name="BugcheckParameter3">0xfffff880068ab185</Data>
  <Data Name="BugcheckParameter4">0x5</Data>
  <Data Name="SleepInProgress">false</Data>
  <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
  </Event>
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Tim Fisher

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The defrag abilities that come included in Windows are "fine" but that's not saying much. Here are the best free defrag programs out there, the better of which have more options and provide better performance that you'll get with Microsoft's built-in tools.
A list of the best defrag software programs. Free defrag software will defragment your hard drive, helping to speed up your PC. Last updated April, 2014.
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Stacy Fisher's profile photo
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Tim Fisher

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Welcome to today's Help Me! (Sunday, April 20th). Need some help fixing a computer problem? Leave a new comment below and I'll see what I can do to help. I won't be checking in as often as usual considering the Easter holiday - or 420, whatever you may be celebrating ;) - and my regular helpers +Paul Schneider & +Rob Nanney may not be either, but post anyway - we will get to it sometime today.
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Fred H's profile photoTim Fisher's profile photoRob Nanney's profile photoFurqan Uraizee's profile photo
34 comments
 
+Allessandra Pierce That's probably what I would do too. Maybe you can get the old one running again as a spare down the road. But yeah there is limited troubleshooting you can do on laptops
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Tim Fisher

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Welcome to today's Help Me! (Friday, April 18th). Leave a new comment below describing the PC or other technology issue you're having and I'll do my best to help. +Paul Schneider & +Rob Nanney are also usually around to help out.
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Emmanual Pillay's profile photoDavid King Carnay's profile photoJuliana Cheong's profile photoTim Fisher's profile photo
24 comments
 
Thanx alot tim u hav been a great help...
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Tim Fisher

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Welcome to today's Help Me! (Thursday, April 17th). Having some PC or other tech troubles and need some help? Just leave a new comment below with all the details on what's going on and I'll do my best to help. +Rob Nanney & +Paul Schneider are usually around to help out as well.
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Tim Fisher's profile photoRob Nanney's profile photoPaul Schneider's profile photoSnarp Farkle's profile photo
38 comments
 
+Snarp Farkle  If you have to reinstall Win8 on a machine that came with Win8, the installation process automatically grabs the software product key from the motherboard BIOS.
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Have him in circles
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Tim Fisher

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Happy Earth Day! Here's a roundup of some Earth Day freebies you can pick up at Disney Store, Pottery Barn Kids, EVOs, and Wegmans.
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Tim Fisher

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Welcome to today's Help Me! (Monday, April 21th). Need some help with a computer problem? Leave a new comment below with all the details and I'll do my best to help out. +Rob Nanney & +Paul Schneider are usually around to help out too.
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Rebecca Meyers's profile photoPaul Schneider's profile photoMakayla Higgs's profile photoGeralyn Espejo's profile photo
19 comments
 
+Rebecca Meyers don't know if it will help or not but you can post it in google drive and share it

https://support.google.com/drive/answer/2494822?hl=en
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Tim Fisher

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Welcome to today's Help Me! (Saturday, April 19th). Working on a PC or other tech problem this weekend and need some help? Just leave a new and very detailed comment and I'll do my best to help out. +Rob Nanney & +Paul Schneider are also usually around to help out.
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Phil Thorne's profile photoJoe Arands's profile photopengarin tongek's profile photoUriel Silva's profile photo
38 comments
 
Rob,,, it says stop code:0x0.....f4
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Tim Fisher

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UPDATED: I've added several companies to my business online backup services list. +Carbonite moves to the #1 spot and I've added +SOS Online Backup, +SugarSync, and +OpenDrive.
A list of business online backup services, updated April 2014. Read my reviews of the best cloud backup services for business and enterprise clients.
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Tim Fisher

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Welcome to today's Help Me! (Wednesday, April 16th). Need a little, or maybe a lot, of help through a PC problem? Make a new comment below with all the details you have and I'll do my best to help. +Paul Schneider & +Rob Nanney are usually around to help out too.
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Brian Lavelle's profile photoDavid DeWeaver's profile photoPaul Schneider's profile photoPINAKI RATH's profile photo
55 comments
 
+Mazin Kalakvan  No problem! Take care.
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People
Have him in circles
7,801 people
Work
Occupation
Freelance Technology Author
Skills
I'm really good at fixing things.
Employment
  • About.com
    PC Support Expert, 2006 - present
    I write original content as the expert for the About.com PC Support site. My main focus is on computer and technology support topics in the form of troubleshooting guides, tutorials, and reference material. I work for About.com on a freelance basis.
  • Target
    Systems Engineer, 2004 - 2009
    At Target, I provided 1st and 2nd level support to 500+ local distribution center (DC) clients. I administered and supported Cisco-based network devices, Windows and UNIX servers, wireless equipment, and several related technologies. I helped implement and author the DC-level IT support knowledge base system and also developed a SharePoint-based self support system. I assisted with roll-outs of new technology including wireless systems, Windows-based tablet devices, and similar upgrades. I also pulled and terminated new low voltage wiring on occasion.
  • Birch Telecom
    IT/Telecom Technician, 2000 - 2004
    At Birch Telecom, I installed and provided on-call, on-site, telephone, and remote support for PBX, voice mail, router, switch, VoIP, and other network and telecommunications hardware. I also provided computer and network training to telephony technicians. Far more often than I would have liked, my job was to pull and terminate CAT6/5 and CAT3 cable in both residential and business environments.
  • Paradigm Digital Systems
    IT Technician, 1998 - 2000
    At PDS, I built and serviced Windows-based desktop computers for home and business clients. I was also involved in several large networking wiring jobs.
Contact Information
Work
Email
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Story
Tagline
Freelance Technology Author
Introduction
I write about computer support and other technology issues on my PC Support site on About.com, as well as on some other websites and print publications. I'm also the author of Windows 8 Basics In 30 Minutes.

I also run a local technology support/consultation business that services small companies in my area but I'm not taking on any more clients right now.

Before that, I worked in technology support and maintenance at my previous careers in the Information Technology and Telecommunications industries.

Feel free to email me with feedback on my About.com site, but please comment on my Help Me! post here on Google+ to get help with a computer problem or ask a tech related question. I post a new one almost every day and it's a great way to get personal help.
Bragging rights
Spent a month in Colombia adopting my son. Go there if you ever get the chance - it's beautiful!
Basic Information
Gender
Male
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Married
Other names
Timothy Fisher
Tim Fisher's +1's are the things they like, agree with, or want to recommend.
CrashPlan
market.android.com

CrashPlan: Get Your Files On-The-GoIf you’re already backing up with award-winning, cross-platform CrashPlan+, you know that it's great to a

Feedly - Google Reader | RSS
market.android.com

Feedly - The Google Reader Magazine.Feedly is a fast and stylish way to read and share the content of your favorite sites. It brings a fresh

StoryBundle
plus.google.com

A bundle of stories at a very good price.

Google Chrome - Get a fast new browser. For PC, Mac, and Linux
www.google.com

Google Chrome is a browser that combines a minimal design with sophisticated technology to make the web faster, safer, and easier.

NVIDIA GeForce Video Card Drivers v285.38 Beta Now Available
pcsupport.about.com - written by Tim Fisher

Details on the NVIDIA GeForce video driver package v285.38 Beta, the latest NVIDIA drivers for Windows 7, Vista, and XP.

Mozilla Firefox Web Browser — Free Download
www.mozilla.com

Mozilla Firefox, free web browser, is created by a global non-profit dedicated to putting individuals in control &amp; shaping the future of

AMD Radeon Video Card Drivers v11.9 Now Available
pcsupport.about.com - written by Tim Fisher

Details on the AMD/ATI Radeon display driver suite v11.9, the latest AMD video drivers for Windows 7, Vista, and XP.

Patch Tuesday October 2011: 8 Updates Correcting 22 Issues
pcsupport.about.com - written by Tim Fisher

Details on the updates included in the Patch Tuesday October 2011 release by Microsoft.

NVIDIA GeForce Video Card Drivers v285.62 Now Available
pcsupport.about.com - written by Tim Fisher

Details on the NVIDIA GeForce video driver package v285.62, the latest NVIDIA drivers for Windows 7, Vista, and XP.

DGN2200 Default Password - NETGEAR DGN2200 Default Password
pcsupport.about.com - written by Tim Fisher

Looking for the DGN2200 default password? Find the NETGEAR DGN2200 default password, the DGN2200 default username, and the DGN2200 default IP address here.

How To Fix a Blue Screen of Death (BSOD)
pcsupport.about.com - written by Tim Fisher

Easy to follow tutorial to help fix a Blue Screen of Death. A BSOD might be caused by hardware or software so proper troubleshooting is important.

Linksys E1000 Default Password
pcsupport.about.com - written by Tim Fisher

Find the Linksys E1000 default password, default username, and default IP address here, plus more help with your Linksys E1000 router.

Ship Mate - Norwegian Cruises
market.android.com

Ship Mate Mobile App - don't wait to start your cruise! Ship Mate is your guide while aboard any Norwegian ship. Includes loads of informati

Btballoon.dll - Btballoon.dll Not Found Error - Missing Btballoon.dll - ...
pcsupport.about.com - written by Tim Fisher

Btballoon.dll Not Found errors are often caused when btballoon.dll is deleted or corrupted. Common messages include Btballoon.dll Not Found and Btballoon.dll is

Microsoft Support
support.microsoft.com

The Microsoft Support home page is your support portal for Microsoft products. Download updates and find top issues, error messages, and tro

BDMV File - What is a BDMV File? - Open BDMV File Extension
pcsupport.about.com - written by Tim Fisher

A BDMV file is a Blu-ray Information file. Learn how to open a BDMV file or convert a BDMV file to another file format.

Forget a Password? Hack Your Own PC!
pcsupport.about.com - written by Tim Fisher

Few will admit it openly, but forgetting the password that gets you in to your PC is a popular problem. In the

Ntdll.dll - Unknown Hard Error Ntdll.dll Error - Fix Ntdll.dll - ModName...
pcsupport.about.com - written by Tim Fisher

Ntdll.dll errors are usually caused by third party applications. Common error messages include

RP114 Default Password - NETGEAR RP114 Default Password
pcsupport.about.com - written by Tim Fisher

Looking for the RP114 default password? Find the NETGEAR RP114 default password, the RP114 default username, and the RP114 default IP address here.