Response from the owner - a month ago
Thomas, as we explained in our initial meeting, we are unable to provide an accurate quote if you cannot provide information about your business. There are many different types of policies and basic information that is required in order to make sure we find the one that fits best for you.
Unfortunately, there seemed to be an issue with obtaining this information. When we did receive a call back from you, we were still not able to retrieve the information we require to complete the process. Our agents felt abused and offended by the conversation that was had, however we hope that we can resolve your frustration with this situation. We take pride in our communication and customer service and therefore would love to be able to settle this issue with you and provide you with an accurate quote. You can contact us at this number: (250) 385-9795 between the hours of 9am - 5:30pm. Thank you. We hope to hear from you soon.