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The Daniel Group
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At The Daniel Group, we are experts in measuring, managing and improving the business-to-business customer experience.
At The Daniel Group, we are experts in measuring, managing and improving the business-to-business customer experience.

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Customer loyalty & retention both matter. A focus on retention is important but only gets you part of the way there. http://hubs.ly/H07NqCL0

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Fascinating voice-of-customer. What decision makers want in the B2B buying process. http://hubs.ly/H07G_lM0

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Higher speed internet: Nice to have or essential to economic development? http://hubs.ly/H07y0kG0

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The September issue of Success Strategies it out! http://eepurl.com/ccO055 Featuring a brand new whitepaper!

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The June Edition of Success Strategies by The Daniel Group is out! #customerservice   #customerexperience   http://eepurl.com/b29OTX
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