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Paul Mitchell The School Austin
Beauty School
Today 9:30 am – 4:30 pm
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Begin your journey in beauty!

Get a FREE booklet: http://l.inkto.it/6qy50

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#CAPER15 was an amazing experience!

This is why you MUST attend #CAPER16!: http://bit.ly/PMTSAustinCaper15

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Career Tip ➜ The Importance of before and After Pictures - http://bit.ly/1Aj2I5t #PMTSAustin

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We're looking for the next Featured Future Professional!

Make sure to include our hashtag on Instagram: #PMTSAustin
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Paul Mitchell Advanced 3-Day Contemporary color class for professionals Feb 22. >> http://bit.ly/PMAustinAdvAcademy
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Begin a new, exciting career at #PMTSAustin!

Apply here: http://l.inkto.it/1mzsh
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#CAPER15 was an amazing experience!

This is why you MUST attend #CAPER16!: http://bit.ly/PMTSAustinCaper15

#PMTSAustin
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Paul Mitchell Advanced 3-Day Contemporary color class for professionals Feb 22. >> http://bit.ly/PMAustinAdvAcademy
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Design your destiny!

Click here and start your exciting career: http://l.inkto.it/6qy50

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Paint your possibilities!

Get a FREE booklet and start your career: http://l.inkto.it/6qy50

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Imagine the possibilities!

Start your career here with a FREE booklet: http://l.inkto.it/6qy50

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Paul Mitchell Advanced 3-Day Contemporary color class for professionals Feb 22. >> http://bit.ly/PMAustinAdvAcademy
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Contact Information
Map of the business location
Gateway Shopping Center, 9503 Research Blvd #310 Austin, TX 78759, United States
9503 Research Boulevard #310USTexasAustin78759
Beauty School, Hairdresser
Beauty School
Hairdresser
Skin Care Clinic
School
Hair Removal Service
Nail Salon
Spa
Today 9:30 am – 4:30 pm
Monday 9:30 am – 4:30 pmTuesday 9:30 am – 8:00 pmWednesday 9:30 am – 8:00 pmThursday 9:30 am – 8:00 pmFriday 9:30 am – 4:30 pmSaturday 9:30 am – 4:30 pmSunday Closed
Full service salon and beauty school in Austin Texas that provides the most advanced cosmetology training possible. Our programs specialize in hair, skin, makeup, and nails. Visit our site to find out more about all we have to offer and what makes Paul Mitchell the School Austin special.
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Review Summary
4.7
126 reviews
5 star
102 reviews
4 star
15 reviews
3 star
3 reviews
2 star
2 reviews
1 star
3 reviews
"Absolutely love Paul Mitchell the School."
12 reviewers
"The haircut looks bad without styling."
"The esthetics area is very beautiful and relaxing!"
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Christine Chang's profile photo
Christine Chang
4 weeks ago
My experience may have just been a bad day for the salon, but the customer service that I received was just poor. I made a 3pm appointment with a specific student and when I arrived, they told me that the person who I requested had gone home early but that there was another student who was very capable and eager to help me. I agreed to get my hair cut by this other student, who did turn out to be nice and enthusiastic. However, by the time my hair was washed, it was maybe about 3:45pm and the instructor overseeing my haircut wanted the cut to be over by 4pm if possible. I did not know that the salon closed at 4:30pm and in general, that they try to have everything done by 4pm. The instructor took over the entire cut, because she wanted to be done soon. I would have walked out rather than have her rush through my haircut but unfortunately, they had already chopped off 4 inches or more of my hair before they washed it because I was going for a drastic change in length. The instructor told the student that she was going to show the student how to do the most basic version of a round cut when there wasn't much time. She went through the whole thing really quickly (15 minutes maybe) and then requested that the student blow dry my hair with the diffuser so it would be dried as quickly as possible. There apparently wasn't time for styling it. The student wanted me to have a good service experience and would have taken her time to make my hair the way I wanted it, but the instructor, after she finished my haircut just walked off and never came back to ask me how I liked it or if anything needed to be fixed. The haircut looks bad without styling. If I style it, it looks OK. Overall, the experience of being rushed was just really unpleasant and I don't think I will return to the school. The student's caring attitude was the positive part of the experience, but it was largely overshadowed by the uncaring attitude of the instructor, who unfortunately was in charge.
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Carson Buffett's profile photo
Carson Buffett
a year ago
I went to the Paul Mitchell school on a Saturday and they were able to take me immediately with an exceptional wait time. Teresa (113) from phase one cut my hair perfectly, listening to every request and continuously checking to see if I liked what she was doing. This is by far the best haircut experience I've had and will definitely return again.
Response from the owner - 11 months ago
Thank you so much Carson! That is certainly high praise! We'll be very glad to have you back and Teresa will love hearing about your recommendation.
Catherine Sikora's profile photo
Catherine Sikora
11 months ago
I have been using the Paul Mitchell School for about 5 years and I love it! We are very lucky to have this facility in Central Texas! You get the top quality Paul Mitchell Products and excellent service at a fraction of the cost of a regular Paul Mitchell salon. I go every 6 weeks to have my hair colored and I make an appointment when I am there for the next time. They send out a few reminders and call the day before to remind me! The new facility is lovely. They have an advanced program called phase 2. If you are concerned about a student working on you, you can pay a little more for Phase 2, but I personally have had no problems with the Phase 1 students. They are supervised closely and are very willing to listen to your requests. They often ask for help if they need it and the atmosphere is encouraging and professional. Stop wondering if you should give it a try - just do it!
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Response from the owner - 11 months ago
Catherine, thanks for sharing your experience! We're so happy to hear that you're enjoying our services and that your experience has been nothing but positive with both of our Phase 1 and 2 Future Professionals. We love having you and would definitely enjoy seeing you in for your next visit! Thanks for choosing Paul Mitchell the School Austin and writing this review!
Rachel Hallila
a year ago
I had such a great experience here and will be going back soon! Katy #135 did such an incredible job. First of all, the hair washing experience was spa-like and so relaxing. Hair stylists have always had a hard time with my hair for some reason, but Katy gave me the best cut of my life. She really listened to what I was wanting, asked questions and made sure she understood what I wanted. Plus, she was really sweet, took her time and made sure I felt comfortable. I had so many compliments on my new cut!
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Response from the owner - 11 months ago
Rachel! So glad that you and others love your cut so much. We'll be so happy to see you again!
Courtney Blackburn's profile photo
Courtney Blackburn
3 months ago
I just recently had my long blonde hair chopped off and dyed a bright shade of red. I had this done at Paul Mitchell Austin. I was so impressed with the professionalism of the staff and students. My particular stylist was very sweet, she was eager to help me change my hair and was excited with me. The massage with the washing of my hair was perfect. The instructors on the floor were very patient with the students and very helpful to me. I will be coming back here again and again. I recommend this place to all my friends!
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Response from the owner - 3 months ago
Hi Courtney! Thank you for leaving a note about your service with us. We're happy that you loved the experience and your new red color. We look forward to seeing you again.
Lauren Vesely's profile photo
Lauren Vesely
11 months ago
Overall, it was a great experience. I was skeptical at first since it was a school, but the stylists that take clients are required to meet certain standards first, so for anyone that is considering this but is skeptical like I was, you shouldn't worry. The only, sort of, downside is that it took a lot longer than a normal salon appointment, they take their time since they are still students and have to check in with a supervisor each step of the way, so if you book an appointment here please make sure your schedule is open! I had an all over color(bleach blonde) and haircut done and it took around 4.5 hours. However, what it lacked in timeliness it more than made up for in enthusiasm and skill. Going to Paul Mitchell the School is great because you don't get the, in my experience, jaded attitude of stylists that have been doing hair for a long time, here you get the refreshing enthusiasm and love for what they are doing. My stylist was Sierra #139, I would highly recommend her, the execution of my color processing was great and she was meticulous throughout. The haircut I wanted was much shorter than I had ever gone, so it was a little nerve-wracking, but Sierra pulled it off perfectly and I absolutely love my hair and will probably stick with this haircut and color for a long time. Lastly, you can't beat the prices that you get here, my session was $60 in total. I will certainly be going back for all my salon appointments! Please give this place a try!
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Response from the owner - 11 months ago
Lauren, thank you for your honest review! We definitely loved hearing about your experience and that Sierra took care of you and you loved your color and (short) cut! Thanks for choosing Paul Mitchell the School Austin and hope that you visit us again soon!
Colleen Boerner's profile photo
Colleen Boerner
a year ago
All the staff and students I interacted with were very nice. Almost no one is just standing around. The students help each other if they aren't with a client of their own. I've been coming to the school for several years and plan to continue to do so. Only into these years have I had one experience where the color I requested didn't happen. Totally worth the time.
Response from the owner - 11 months ago
:)
Colleen Boerner's profile photo
Colleen Boerner
a year ago
All the staff and students I interacted with were very nice. Almost no one is just standing around. The students help each other if they aren't with a client of their own. I've been coming to the school for several years and plan to continue to do so. Only into these years have I had one experience where the color I requested didn't happen.Totally worth the time.
Response from the owner - 11 months ago
Colleen! Thank you so much for your review! We're glad to have you as a regular patron and hope to keep you coming back for years to come! See you soon friend!