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The Usability People
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The Usability People's posts

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Patient Engagement, Usability, and Meaningful Use Stage 3.  See how they all work together on a blog post syndicated on HitechAnswers

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The myth of "too many clicks"  

We have some great news: Our Chief Experience Officer, Bennett Lauber, has joined the ONC Health IT Policy Committee Implementation, Usability, and Safety Workgroup.  He will be sharing his experience working with EHR vendors with Federal regulators to influence public policy on the usability of health IT.

In a recent public comment regarding the 2014 Meaningful Use certification process, The Drummond Group (an ONC ATCB) stated that "from our experience .. the usability test effort is not a small undertaking for EHR vendors. In fact, it was essentially one of the most difficult criteria to complete.”  

"We conduct and report summative usability evaluations using the NISTIR 7742 Customized Common Industry Format Template for EHR Usability Testing—suitable for presentation as the Safety-enhanced Design criteria portion of your MU2 certification. “ Lauber said.

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Heart disease and cancer are the two leading causes of death in the United States.  People are often surprised to learn that as many as 400,000 people die each year, however, from preventable medical errors in hospitals. That makes medical mistakes in hospitals the third leading cause of death in this country.  Let's work together and solve this!
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No one ever says, "Wow, that was a great interface specification document!"  The Usability People  have experience leading and promoting User-Centered Design (UCD) across the entire software development life-cycle, including working with marketing teams on product strategy and definition, leading UX teams on designing simple solutions to complex problems, working with development teams on implementation, as well as working with training, support and testing organizations.

We are experts in preparing, conducting, and reporting summative usability evaluations for the Safety Enhanced Design (§170.314.g.3) portion of Stage 2 Meaningful Use certification. These reports adhere to the NISTIR 7742 CCIF format and are appropriate for presentation to an ONC-ATCB.

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Our Chief Experience Officer, Bennett Lauber will be presenting "EHR Usability, The future of medicine is easy to use" at the 3rd Annual OSEHR Conference on Sept 5th at 10:30 am.


OSEHRA, an emerging leader in advancing open source electronic health record software and related health information technology, is bringing together the best and brightest from healthcare and other open source initiatives to share their expertise in three key areas: 
Promoting global collaboration for state of the art solutions
Expanding market opportunities in the US and abroad
Understanding open source operations in the government and private sector 

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How to avoid "Don't air our dirty laundry" with formative evaluations:

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