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The Stereo Shop
Home Theater Store
Today 10AM–8PM
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The Stereo Shop

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The Stereo Shop

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Contact Information
Map of the business location
2613 W Ridge Rd Rochester, NY 14626
2613 West Ridge RoadUSNew YorkRochester14626
(585) 227-1910stereoshoponline.com
Home Theater Store, Furniture Store
Home Theater Store
Furniture Store
Marine Supply Store
Car Stereo Store
Home Audio Store
Today 10AM–8PM
Saturday 10AM–8PMSunday ClosedMonday 9AM–6PMTuesday 9AM–8PMWednesday 9AM–6PMThursday 9AM–8PMFriday 9AM–6PM

The Stereo Shop brings you the finest products in Audio, Video And TV, and a dedicated sales staff that workday and night to be the experts they are. We have two trained professional install teams in both the Automotive and our Custom Home Installation Divisions. If you are looking for professional work a step above the rest, look no further. We work with you or your builder to provide the best equipment and install in the North East. The Greece location was voted the Best Electronics Store in Rochester over 10 years running. No other electronics shop compares with our level of excellence. Our Expert staff is fully capable of explaining, LCD versus Plasma, 1080p versus 720p, the benefits of GPS systems in vehicles, surround sound in the home environment, and any other questions you may have when purchasing new electronics to suit your needs. If you need any help, or have any questions, please do not hesitate to ask! Our Goal is to provide the products that fit your needs and or wants, and provide them at great prices with unbeatable customer service and dedication.


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Review Summary
4.2
24 reviews
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3 star
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3 reviews
"I highly recommend the team at the Stereo Shop for your home theater project."
"Not like the big box stores."
"My husband got me a remote starter for Christmas 2011, so sweet!"
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All reviews
Steve D'Ambra
a year ago
First off, I want to thank Chris (the owner), Julio my salesperson, and Matt for the Highest customer service and the best experience I received from the Stereo Shop. I purchased a large amount of home theater equipment from them and noticed a few issues with the screen and projector after everything was set up in my home. I contacted them right away and within 2 weeks I now have a brand new screen plus an upgrade to a better projector. They went way beyond and above to make me happy... I am a stereo shop customer for life because of that. In addition to my home theater system, I had them install a sweet audio system in my car 2 years ago and I am still extremely blown away by their quality of work. Thanks again guys for your integrity and for treating me so well. It won't be forgotten.
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jensant16
a year ago
I purchased a remote car starter from Groupon from The Stereo Shop. I made my appointment for 12/24/14 and called on the 23 just to confirm. My appointment was from 9 AM - 3 PM and I brought my book and some coffee to keep me company as I didn't have a ride back home again. I arrived about 10 minutes early and was escorted in about 5 minutes after I arrived. The staff was great and very friendly. I spoke with Matt and he had an extensive knowledge base. I sat in one of the recliners while I was waiting and read my book as well as watched The Avengers. My car was done by about 10:30 AM and they explained to me how to operate my new remote start. I am so totally impressed with their professionalism and customer service. I recommend The Stereo Shop to everyone. Thank you Stereo Shop for the great job - I LOVE my remote starter.
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Pat Proietti
10 months ago
Serviced our 52" TV. Repairman was courteous, professional, and went out of his way to make certain everything was working properly. Very satisfied.
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Robert Fitzgerald
3 years ago
Christopher Brent sold audio/video in Massachusetts before moving back to the Rochester area to start this business and a family. I have never met anyone with the product knowledge he has and the ability to explain the ever changing technology to the average lay person. When I am making a large purchase I still only buy from the Stereo Shop, it is worth the trip. The large box stores have wiped out most of the stores like this but if you want to be treated fairly and understand what your buying you should only shop here. Robert Fitzgerald Plymouth, MA
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John Abbett
a year ago
I began a Home Theater project about 6 months ago. I went to another local shop (Not Stereo Shop) and all they wanted to do was sell me product, they were not at all helpful. I then went to the Stereo Shop in Greece and the team worked with me to determine the best fit for my room and budget. They took the time to help me figure out where the projector should go and which speakers were the best for the room. I purchased product over time, not all at once. The guys never pressured me to buy and were always willing to answer questions. Over time I've purchased an Epson projector, Denon amplifier, and Polk 7.1 speaker system. Everything works flawlessly. Recently I had one of the experts out to the house to calibrate the setup. They found a couple of things that I configured incorrectly and set up the balance on all the speakers. Now the soundstage sounds even and it looks and sounds amazing! I highly recommend the team at the Stereo Shop for your home theater project. -John
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Dom B
a year ago
Had the team here install a killer JL Audio car audio system in my pickup truck. They had to do a TON of custom work to make it all fit and it sounded GREAT. I had: 2 JL 13.5 W7 2 JL 1000/1 amps 2 caps that looked like nos tanks 2nd alternator JL components all the way around with a JL 4 channel amp Everything back lit with blue led EVERYTHING dynamat for no rattle Can't thank them enough. It was exactly as I pictured and sounds even better. I will always come here for anything I need with My cars or trucks.
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Robbie Pence
2 years ago
I always have the best experience with StereoShop! I've been to two locations - one to get keyless entry installed, another to get a stereo deck installed. At both locations, they treated me like a king. "Ever see I Robot?" Asked one of their employees while I was waiting. When I said yes, it was one of my favorite movies, he brought me back to their sound testing room, and turned it UP on a huge screen, in a room with leather couches! Best waiting experience ever! Similar treatment at the other location. When a cord fell out from behind my dash, they fixed it without any questions and were very friendly. Stereo Shop is the one place I will totally tell my friends about!
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Carrie Morriss
2 years ago
My husband got me a remote starter for Christmas 2011, so sweet! My car is manual transmission and no one else in town will touch them because you have to override a safety feature to install, but the Stereo Shop assured him they were trained and able to do this. The remote start they installed was done improperly and after 3 trips back to let them "fix it" I asked for our money back. I had brought my car to the dealer I bought it from and the mechanics there said that Stereo Shop had messed with the wiring in a way that they wouldn't touch and for me to bring it back to be uninstalled by SS. The owner or store manager, can't remember his name, but he was a real gem of a customer service leader, told me that we could only have store credit if we returned the starter. I told him that I had no faith in his services and would not buy anything there ever again - that they sold us a service that they could not deliver and no return policy in the world warrants the withholding of a refund in that circumstance. He berated me and my father in his store, so I decided to go another route. I filed a claim with the Better Business Bureau. The store manager/owner was quick to smooth things over and offered the refund. I repealed the BBB complaint as that was his condition for the refund, however after a full week of not refunding our money, I refiled the complaint. He finally issued the refund, saying that we got lost in the shuffle and he never intended to withhold the refund. Liar, but we did finally get our money back and my dealer said there was no permanent damage to my car... seriously, though? All that, when they could have been honest from the get-go and said (as every other install shop in town says) that they can't do a manual transmission remote start install. I guess there's a reason they are the only ones who will do it - they lied, they tried to steal our money when the lie was found out and they caused a lot of stress for me and my family for about a month while we fought with them. I realize this is my side of the story and I am biased, but I hope that my story will influence you enough to realize there are better businesses in town that you can work with instead of this incredibly low class establishment. If I can save even one customer from making the mistake we made, then my time spend in writing this review is well worth it! Good luck shopping :)
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