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The New Wheel Electric Bikes
Bicycle Shop
Today 11:00 am – 7:00 pm
17 followers|13,257 views
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420 Cortland Ave San Francisco, CA 94110
420 Cortland AveUSCASan Francisco94110
(415) 524-7362newwheel.net
Bicycle Shop, Bicycle Rental ServiceToday 11:00 am – 7:00 pm
Monday 11:00 am – 7:00 pmTuesday 11:00 am – 7:00 pmWednesday 11:00 am – 7:00 pmThursday 11:00 am – 7:00 pmFriday 11:00 am – 7:00 pmSaturday 11:00 am – 7:00 pmSunday 11:00 am – 7:00 pm
San Francisco's electric bicycle retailer and full service bicycle repair shop in Bernal Heights. We retail ebike brands Stromer, Bionx, BH Emotion, Kalkhoff, Focus, Xtracycle, and Ohm.
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4.7
9 reviews
5 star
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Local retailer of high-end performance, electric, sport & urban bicycles, plus rentals & repairs.- Google
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Justin Smith's profile photo
Justin Smith
reviewed 4 months ago
This place is great. I used to ride lots and lots. Got married, had kid, riding slowed way down to 0. Moved to SF, rode muni for a while. It's ok, but sometimes it's horrible. It's just never GREAT! I want more GREAT in my day, so I started biking to work. It was great, but by the time I'd get home (I live up a few big hills) I'd be totally spent. What I really wanted was the way to control the amount of exercise I'd get. Some days, pedal hard. Other days let the bike to the work for you. It seemed like just an idea until I took a few rides at The New Wheel. Their staff is great. Very patient, very knowledgeable, and genuinely want to make sure you are happy with an e-Bike. When I got on the Kalkhoof Sahel, I knew I'd buy it right away. Back and forth to work and errands no problem. Up and down, start and stop, longer and shorter - this bike is great for anywhere in the city. I think I've driven a car like 5 times in the last 3-4 months - that was for cargo, not convenience. It's so cool not having to park, using less fossil fuels, and getting some exercise all at the same time. Long live the #eBike and long live #TheNewWheel
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Dennis Nicholas
reviewed a year ago
Let me say up front that my overall experience with The New Wheel, and the first-rate bike professionals and owners Brett and Karen, and their excellent bike mechanic/technician SB (for Serious Business) and Karen's wonderfully friendly father, Mike, has been more like finding really good friends than finding a really great bicycle shop. They have made me feel totally welcomed and I know that I can trust them to always give me their best in every way when it comes to advice on purchases and service. My experience with The New Wheel began when I made a decision to buy an eBike, an electric powered bicycle. I spent many, many hours doing my research online, to check out all of the options in this field. The bottom line is that there is just a huge amount of information about electric powered bikes out there, and the amount of money I wanted to spend was just $2,000.00. There were so many “good deals” being offered online and in shops in my general area (Sacramento, CA), but I quickly found myself confused and uncertain as to which way to go. I decided that more than anything, I needed to find somebody who was totally knowledgeable about this field that I could trust to put my needs and interests above just making a profit. Well my research led me to believe that The New Wheel and Brett and Karen, in San Francisco, would be just that kind of bike shop with that kind of true Customer Service attitude that is rarely found anymore. I began by speaking with them on the phone and then visiting them in their shop in the middle of Bernal Heights, San Francisco. Brett and Karen, and SB and Mike are just so totally and obviously “good people”, people I felt totally at ease with, that I was totally “sold” on them as people I could have complete confidence in before we even began discussing my desires for an eBike and what would fit my needs. After discussing many different options, and listening to Brett and Karen's advice, I finally decided to keep my current bike and have them install a BionX retro-fit motor and battery. There are a number of different options in the BionX line of products, but Brett and Karen carefully and patiently led me through an explanation of all of these options so I could understand which would best suit my needs and price range. I ended choosing the 48 Volt battery, but there were two options for the motor and Brett helped me choose the best option that fit for my riding needs. I ended up paying just over my $2,000.00 goal and I am just absolutely pleased with my new electric powered ride now. I have not had a chance to really test it on long rides because I came down with the flu a few weeks after my purchase. But I have put over 150 miles on it so far and I have been back to their shop for a free break in tune up. I just love visiting their shop, it's like visiting good friends. I know that I have found the best bike shop in the state of California, and I am looking forward to a long and happy relationship with The New Wheel and Brett, Karen, SB and Mike. I give them 10 Stars out of 5. Double-Plus Excellent. If you are looking for a new bike or service of any kind, you will be greatly rewarded with a visit to this first class bike shop.
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Alex Bankoff
reviewed a year ago
Never written a review for anything before, but Brett and Karen are great! I live nearby, and as a new bike owner they have not only been really helpful and flexible every time I have come in with a problem (even when I show up after they have closed), but Brett always takes the time to teach me a bit about the repairs he is doing. I don't own an electric bike, but as a bike repair shop I highly recommend them!
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Graham Freeman
reviewed 5 months ago
Our household upgraded to one (hybrid) car & one (Kalhkoff) ebike, saving about $500/mo compared to our old two-car lifestyle. The folks at New Wheel have been great to work with, and their devotion to quality shows in every aspect of their business.
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Joseph Nickels
reviewed a year ago
This place is awesome. They were all so friendly. I needed some work done on a bike of mine and they helped me out right away. Quick and easy. I would definitely recommend the new wheel over plenty of the bike shops in the mission. These people are actually knowledgeable about bikes and not just trying to sell you colorful, flashy, "hipster" bikes.
A Google User
reviewed 2 years ago
If you want to purchase the best Urban Electric bike on the market, this is the place and the guy. Ohm bikes are far superior to other electric bikes. The motors and batteries are not an after thought, they are as integral as the fantastic top of the line braking and derailleur systems. The bikes are very stable on fast descents down our steep SF hills and the motors help you zip up the other side. Brett is unsurpassed; he cares about his customers and electric bikes. He will take you on a test ride up steep hills to see what these bikes can do. I really appreciate how he calmed the fears of my wife by hearing her concerns and addressing them. The customer service after you purchase is as if he is tweeking his very own bike. We ride by his shop just to say hello, he will take the bike in and tweek the brakes and derailleurs to make sure the bike is purring. As the other customer said, Brett delivers. You won't be sorry with the bike or the customer service. It is worth a test ride and a visit if you are considering an electric bike
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Stream

 
An extra busy Saturday begins with Mark picking up his new Neo Cross. Clipper street is no match for this #ebike. 
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Electric bicycles: Built for all the hills life sends your way. 
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Our newest tech tip: removing the rear wheel on your BH Neo electric bike.
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Maureen is about to charge across town on her new Kalkhoff X27
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The New Wheel January newsletter is out: Ebike sale, meet Steve, tech tips & more!
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Have them in circles
17 people
EF Motors Electric Motorcycles .'s profile photo
Brandon Dryer's profile photo
Kevin Chapman's profile photo
Graham Porter's profile photo
Jim Turman's profile photo
Enrique Tang's profile photo
James Zucchi's profile photo
Haus am Würzlaysteig - Ferienwohnungen .'s profile photo
Matthias B. Krause's profile photo
 
The first monthly Sunday Morning at The New Wheel group ride. All smiles atop Twin Peaks in San Francisco.
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From San Francisco? Then check this map!

source: http://visual.ly/san-francisco-bicycle-system
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A whole new level of awesome
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Hello 2014 (Goodbye 2013) SALE!
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