Employees at small banks often search social media or the web for the names of loan applicants, says Jack Vonder Heide of Technology Briefing Centers, a consultancy. A loan officer might deny a loan upon learning that, say, an applicant is getting divorced. But if that process was automated and industrialised, it could turn a big bank into “very juicy fodder” for the press http://econ.st/156aws7
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