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The Condado Plaza Hilton
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Follow us at Facebook, Twitter and Instagram. Share your memorable experiences by using #mycondadoplaza / Síguenos en Facebook, Twitter e Instagram. Comparte tus experiencias memoriables usando #mycondadoplaza   
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Awesome deal from Hopper! #travel #sanjuan #puertorico
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Stay & Play Longer this summer! Stay 3 nights and your fourth night is free, plus enjoy a $100 resort credit. Book your next stay and play a little longer this summer. 
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The only thing missing... is you.

Feat. Hotel: The Condado Plaza Hilton

bit.ly/1S2N5Z4
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Johnnie De La Garza's profile photoThe Condado Plaza Hilton's profile photo
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We'd love to have you with us soon!
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We are proud to be featured in the Historic Hotels of America. 

Situated between the Atlantic Ocean and Condado Lagoon, The Condado Plaza Hilton is a historic San Juan, Puerto Rico destination elevating the luxury accommodation, dining, meeting, and hospitality experience. Originally built in 1963, this beautiful ocean-front hotel offers top-notch amenities.
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Santurce, Puerto Rico's profile photoJohnnie De La Garza's profile photo
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How about having a delicious coffee with this view? I don't know about you but I love the idea! Book with us and experience this wonderful moment. #condadoplazadoesitbetter   #weloveourguests   #shareyourmoment  
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At Condado Plaza, we love making experiences memorable. Stay with us so you could experience our hotel.
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Delicious recipe from our Executive Chef Maria Germania
 
Summer Recipe: Cilantro Watermelon Ceviche from +The Condado Plaza Hilton​
A summer staple - fresh ingredients and flavors come together for this delicious "Cilantro Watermelon Ceviche" created by Executive Chef Maria Germania Diaz
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It's really good; you should try it at home.
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We're excited to announce our new acquisition; KIPSU. A text messaging system for our guests in order to provide a personalized experience. Just be simply sending a text, we will be able to attend your requests, doubts or concerns; making the process faster and effective.
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thank you!
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What would you do with a free $50 credit per day in the Caribbean? For a very limited time, reserve your next getaway and get a $50 daily credit to be used for amazing scuba diving, a relaxing spa treatment, a romantic dinner, among other activities. 

Your vacation just got better... Book by April 12! http://hltn.me/50Free
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This winter, trade your snowman for a sandcastle and enjoy the warm weather in San Juan. The Winter Escapes Offer includes a $100 resort credit to use during your stay as well as breakfast each morning. 
Enjoy all that San Juan has to offer with a collection of enticing hotel specials and travel packages from The Condado Hilton Plaza in Puerto Rico.
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The Condado Plaza Hilton in Ocean Drive Puerto Rico. Click to read the full article.
http://oceandrivepr.com/…/chocolates-con-ron-en-el-marco-d…/
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Contact Information
Map of the business location
999 Ashford Avenue San Juan, PR 00907
999 Ashford AvenueUSPRSan Juan00907
+1 787-721-1000hilton.com
Hotel, Wedding Venue
Hotel
Wedding Venue
Beach Resort
Overlooking the Atlantic Ocean & Condado Lagoon, in the Condado area of San Juan. Work out in the fitness center or swim in one of our pools. Amenities include tennis, water sports & many restaurants.
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4-star hotel
$129
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Booking links sponsored. $166 incl taxes & fees
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Review Summary
4.0
121 reviews
5 star
54 reviews
4 star
39 reviews
3 star
8 reviews
2 star
11 reviews
1 star
8 reviews
Upscale beachfront resort property with 4 pools & a casino, plus 5 restaurants & a fitness center.- Google
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Tiffany Bowes's profile photo
Tiffany Bowes
a week ago
Not a really bad price but literally nothing is complimentary. Want a chair? Gotta rent it. Want to use a computer have to pay almost $10 for 15 minutes. Seriously?? I had to call and ask several times just for someone to clean our room because they skipped it in the morning. Called about 5 times before yelling was that only thing that got someone up here... Wifi is very undependable. At first glance the room looks clean but it definitely could use a finer touch, the vent in the shower is disgusting! It might be worth it to spend a little more money elsewhere.. Not the worst but definitely not the best.
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Ariana Rivers
2 months ago
This hotel used to be amazing, we've been coming here for over 10 years. Watched it transform through the years and though we have had hiccups the management has always managed to do their best to make up where they didn't meet expectations or promised service. Until this last trip. Today is 6/22/2015. The night before we are to leave after a girls weekend of shopping and relaxation. My mother (58), Sister in law (7 months pregnant), and myself (no time for myself - always in work mode). Today, we came back to the room around 4:00pm accessed the safe to remove our personal belongings (laptop, tablet, cellphones). My mother and sister in law left the room just before my conference call at 5:00pm. The call was cut short and I went down to join them 10 minutes later for a coffee at Starbucks. We decided we were going to go to Walmart to get some last minute things. I came back up to the room to collect my bag and briefly looked around and said to myself 'hmm should I put this stuff away' but thought it should be fine. Housekeeping had come and gone, I'll just put the "do not disturb" sign on. We left and returned around 7:15pm. Exhausted from the day and my sister in law started experiencing braxton hicks, she wanted to skype with my brother to try feel better. At this point, she started to look for her tablet which she left on the bed...the bed closest to the balcony. We searched everywhere, unpacked all suite cases, flipped mattresses, I mean we searched absolutely every crevice of this room before we thought to call security. I then thought back to when we first came in the room, my sister in law closed the balcony door and said "wow that noise would have driven me crazy" but no one thought anything of it when she first said it. After being unsuccessful in finding the tablet, and piecing together the door was ajar. It was earlier this afternoon, our bathing suite flew off the balcony because there was a horrible wind storm and my mom was looking over trying to see if she could find it. She made contact with the neighbor and they exchanged a few words on how the wind was bad and she couldn't find her bathing suite. Little did we know they were watching us. I had to make the call. I called around 9....spoke with Alberto from housekeeping who said he would go to security right away. 5 minutes later I hadn't heard anything, I call security and they try to brush me off and send me back to housekeeping. So, I said no I want to speak with your supervisor, who is the person in charge. Then I reached Fernando. Still not trusting that someone would come up. I head down tot he front desk and say I need to see Fernando now. He is there in a minute. He had gone up to find me and heard I was downstairs. I explained him the story. Told him everything. All that we could do at this point was make a report. Each of us in this room had to make a report, as our neighbors left the room and nothing was done or said to them. Because in America you are innocent until proven guilty. We check out tomorrow, his director does not return until Monday and those neighbors had already deleted and erased the tablet as when she signed in online all her information for the product was gone. What an absolute horrible, terrible feeling to have in a hotel we call home when we visit San Juan, Puerto Rico. Since we are in the primary stages to identifying what truly transpired and the hotel has yet to review, entry and exit records of the rooms, also entry and exit records of the balcony doors - I am still hopeful justice will be reached. Thieves do not make it far in life and for them to risk their lives to climb a balcony to steal a tablet, you must be desperate and you should also not be throwing away money in a hotel this nice. People like you belong elsewhere, we work hard for what we have and clearly you only work hard at planning how not to fall off of balconies.
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Lorena Mena's profile photo
Lorena Mena
2 months ago
Stayed here and enjoyed it, the decor was very trendy South Beach type of feel. The staff was great only thing is I was told by staff that It wouldn't be a problem to check in a bit early but when I arrived at noon I had to wait hours till 4pm they say they will call you when a room is available.... Oh! Also there is and $50 charge "resort fee"... But besides this they gave me access to the premises and held my luggage which helped as i was able to play in the casino and have cocktails at the bar with a gentleman named Armando he was very nice and kept my drinks coming, great job! The out door patio was an added plus with an ocean view and lawn chairs the pool, and jacuzzi area was cool lots of spaces to hide out and chill also the building was connected to the one across the street as one building was ocean view and the other was the lagoon with a cross walk to connect both buildings and then Dennys was in the lobby which feed my nightly cravings. The restaurant/cafe on the mezzanine by the bathrooms and casino had great food and drinks at the bar for dinner but the breakfast was very expensive and not good at all. Over all I would definitely recommend this hotel to others I had a ocean view room with great view and the balcony was nice the door handle was a bit rusted by ok, i would totally suggest getting at least one night in the penthouse to enjoy the fabulous then just down grade the room as you will still have access to all the facilities and fixtures, but the rooms are very nice so the more u spend the better it gets definitely will be my place to go to for now on! Another plus was it was on the local bus line where you can take the #21,53 buses to old San Juan for 75¢ there is a number #8 bus trolly that passes by the locals uses this as it's free! This place is located near all the shopping stirp not to far down the road near Aguadilla St. On the corner is a bar/restaurant named (colombo) that has open bar e.i "free drinks "!!! Every Saturday from 10pm til 2am the food is delicious and huge portions for cheap I suggest " if you don't mind people smoking " to sit on the upstairs/outdoor patio to watch people stroll along Ashford Ave. Just a bit of a tip to add to the experience.
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Cherie Johnson
4 months ago
My family of three recently came home from a wonderful vacation. The staff is very friendly and welcoming and the hotel staff will go out of their way to please you and make your stay wonderful. Would highly recommend San Juan, and staying at The Condado Plaza Hilton. We will be coming back soon! The Johnson Family Cherie, Madeline and Ivan
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Steven Kurzac
2 months ago
Decent rooms, nice pool and beach access. The bar and restaurants are subcontracted and rip you off. I would stay anywhere else with better management.
Response from the owner - 2 months ago
Dear Steven Kurzac, Thank you for taking the time to write a review. We apologize if you experienced any inconveniences. Guest feedback is extremely important for us and we will ensure to us your comments to improve our service delivery and guest satisfaction. If you'd like to discuss your stay, please don't hesitate to contact me at Carolina.padin@hilton.com Regards, Carolina Guest Services
Michael Pearson
3 months ago
Incredible place, I don't have a single complaint. The pools, pool bar, staff, rooms, lobby, casino, everything was top notch! They have some really great people working there; kind and friendly as can be. Especially the female manager of the hotel check in counter, the pool bartenders, the guys who work the area from the shared beach to the pool area, and the kid who sets you up with chairs and umbrellas... awesome, kind people. We will be back here, no doubt!!
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Tom Gorritz
4 months ago
change ur staff, bunch of lazy people. everyone treats u like they r doing us a favor when we are paying for the service. the cooler in my room was broken the whole week i couldnt bring bottles of water since u guys charge around 250 a night and cant include even water in the rooms or room service for that matter. what kind of hotel charges that much and has no bevarages in the room or room service or at least a buffet. then u have a restaurant in the hotel that charges 48 dollars for a bistec ensenollao LOL thats insane. ur beers at the pool are 4 dollars for can beer and at the breakfast place on the second floor they r 3 dollars for bottle beer. local beer. the carpets are disgusting the shower door barely opens cus it almost hits the toilet and i asked for a speacial arrangement in the room for my gf a month before check in and they forgot to do it and never did it all those days i stayed there. all u guys try to do is milk the crap out of everyone that stays in this hotel and provide mediocre service. Charging so much money and offering nothing in return, just more expensive stuff and bad service. 24 dollars a day for parking and 200+ a night but no room service and no breakfast unless u pay more money. The worst hotel i ever stayed in.
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Response from the owner - 4 months ago
Dear Tom Gorritz, Thank you for sharing your comments about your recent stay with us, we do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodations and services. Please accept my most sincere apologies for the service issues that affected your stay at our resort. We take pride on managing our hotel and delivering service that exceeds the industry norms. It was disheartening to learn that this was not the case during your stay. Your experience will be shared with our Executive Team to ensure they're properly investigated. Thank you for providing us the opportunity to be of service. Regards, Carolina Padin Guest Services Carolina.padin@hilton.com
Amanda Oliveira Lima's profile photo
Amanda Oliveira Lima
4 months ago
I stayed here back in September of 2012 along with two other friends. The hotel was clean and updated. The hotel has a pool, beach on the bay, casino, and lounge/bar on the first floor. The only con was the beach wasn't an ocean-front beach that one might like so that's a trade off. There was a Denny's across the street from the main hotel lobby which offers affordable meals which is nice when trying to balance out your spending. The hotel lobby had a desk where you could sign up to go on excursions that picked you up from the hotel. We did two - El Yunque (the rainforest) and kayaking on the bioluminescent bay. Both were amazing experiences that I would suggest you do if time and money permits. The hotel is located near Old San Juan, about a 10 minute cab ride away. We enjoyed traveling to Old San Juan to enjoy the culture, historical sites, as well as the authentic Puerto Rican food.
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