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The Avalon Hotel
Hotel
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16 E 32nd St New York, NY 10016
16 East 32nd StreetUSNew YorkNew York10016
(212) 299-7000avalonhotelnyc.com
Hotel, Boutique Hotel
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4-star hotel
$164
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Review Summary
4.1
64 reviews
5 star
1,026 reviews
4 star
644 reviews
3 star
133 reviews
2 star
40 reviews
1 star
13 reviews
Upscale property with genteel rooms offering wood floors & free WiFi, plus meeting space.- Google
"Didn't expect the hotel near fifth street offer bonus room with sofa and desk."
"Great service, very nice rooms and helpful staff."
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Lesley Cowie's profile photo
Lesley Cowie
a month ago
I was very pleased with my recent stay at The Avalon Hotel. I spent a lot of time researching the hotels in NYC. I ultimately chose The Avalon due to location, price, no shared bathroom, and included mini fridge. (I don't remember if there was a microwave included - because we never needed to use one.) I registered via a GroupOn deal too, so that was helpful. Our Standard room was huge and very clean. We both slept well on the bed. We took advantage of the private safe. You can create your own 4-digit pass code for security. The safe was very easy to use. The hotel is fairly close to two subway stations. It's also fairly close to the Empire State Building, but you don't suffer from intolerable foot traffic. We stayed for 4 nights. Unfortunately, 2 of those nights, when we returned from our adventures, our room key wouldn't work. The front office claimed that our keys must have been stored too close to our phones or credit cards. This may have been the case, but it was a little fishy. The front office staff were able to fix this issue without a problem, though, so it was only a minor inconvenience. Overall, I was very satisfied with my stay at The Avalon Hotel and would stay again.
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Response from the owner - a week ago
Dear Ms. Cowie, Thank you for taking the time to share your thoughts on Google+ about your stay at the Avalon Hotel New York. Thank you for your kind comments about our hotel. I was very happy to read that you enjoyed your stay with us and found our hotel perfect for your needs while visiting New York City. I was pleased to know that our location was perfect for your needs, our room was comfortable, clean and spacious and our staff was able to quickly resolve your issues. Should your travel plans call for a return visit to New York City, I hope you will stay with us once again. If so, please contact me as I would like to personally oversee your next reservation. Warmest regards, Aylin G. Hotel Manager
Stella An's profile photo
Stella An
3 weeks ago
WiFi and hair dryer did not work properly. When I was only on the first floor, I could use WiFi. Location was near to Korea town.
Response from the owner - a week ago
Dear Stella An, Thank you for taking the time to share your thoughts on TripAdvisor about your recent stay at the Avalon Hotel New York. I was disappointed to read that your stay was not as perfect as I had hoped. Thank you for letting us know about the issues you experienced with our complimentary Wi-Fi and our hair dryer. I spoke to our chief engineer and executive housekeeper and both of those issues have been resolved. I hope you will give us another chance when your travel bring you back to New York City?! If so, please contact me directly as I would like to personally oversee your next reservation. Warmest regards, Aylin G Hotel Manager
Frances Angulo's profile photo
Frances Angulo
4 months ago
Can rate based on meeting space- good location, quiet space, wifi performed fairly (didn't download much but general work related traffic was acceptable), snacks in the rooms are standard pastry etc. the meeting organizer is super friendly and works hard to accommodate And ensure a smooth meeting.
Response from the owner - 4 months ago
Thank you for your kind comments. We are glad you enjoyed your stay and your meeting in our hotel. We look forward to seeing you again soon.
Etyanet Martin's profile photo
Etyanet Martin
a month ago
Location was a plus...Old building, room and furniture, decent lobby... We arrived a 3:00AM and had phoned because our flight was delayed...and found our room NOT made!!! of course, at 3:00 in the morning they had no maid and I had to make our own beds after a long transatlantic flight...Ali at the reception desk had no explanation why our room was not made, apologized and promised to credit that one night stay...Next day, Iris and Andrea, managers promised to take care of it...Well, the only gave us 25% credit for our bother!!!
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Monish Babani's profile photo
Monish Babani
in the last week
Nice atmosphere. Really close to herald square but pretty quiet once you get in. There's a library seating area and the same classy look throughout the hotel. Elevators are a little small and take a while to go between the floors during primary check in and out times but overall not bad.
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Joe Meier
3 months ago
Air conditioner did not work, bathroom door had two large holes sloppily filled with spackle, pillows were thin and very lumpy, Windows did not have screens, room had almost no power outlets and we had to unplug all the lights to charge phones and use my cpap for treatment of sleep apnea. Had an iron but no ironing board, I think this place would have been nice 20 years ago but it's a dump anymore.
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Viet Le
5 months ago
Location is in Korea town on 32nd and 5th, very convenience area for all the NYC attractions. Rooms are well kept and very large. Friendly front staff and bellman. Would stay again.
Response from the owner - 4 months ago
Thank you for taking the time to share your thoughts on Google about your recent stay. We hope to see you again soon!
Jessie Xiao's profile photo
Jessie Xiao
2 months ago
Spacious, decent hotel. Didn't expect the hotel near fifth street offer bonus room with sofa and desk. Although on the busy Korean street , it is very quiet. Will book again for next New York trip.