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The Appliance Guru
Appliance Repair Service
Today 8AM–8PM
10 followers|31,000 views
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New London, NH
USNew HampshireNew London
(603) 290-5515applianceguru.com
Appliance Repair Service, Refrigerator Repair Service
Appliance Repair Service
Refrigerator Repair Service
Microwave Oven Repair Service
Washer & Dryer Store
Today 8AM–8PM
Thursday 8AM–8PMFriday 8AM–8PMSaturday 8AM–8PMSunday 8AM–8PMMonday 8AM–8PMTuesday 8AM–8PMWednesday 8AM–8PM
Expert, guaranteed major appliance repair service based in New London, New Hampshire, serving the Kearsarge-Lake Sunapee Region.  Fixed right, fixed right away!
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"...to have such a friendly and helpful appliance repair service..."
"I had a problem with my dishwasher."
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Townsend Thomas
10 months ago
Wow - what great service! I posted a service request and received an email within an hour with a suggestion that ultimately resolved my problem! If I had been unable to resolve the problem, Scott was willing to make a service call on a Saturday to prevent me from going all weekend without a working refrigerator. We're lucky to have such a friendly and helpful appliance repair service right here in New London.
Response from the owner - 10 months ago
Thanks for your kind words! We have lots of ways we can help our customers besides our expert service calls. If there are any possible ways the customer can resolve their appliance problem themselves, we let them know. We even have online help and parts available for those repairs that are appropriate for a do-it-yourselfer.
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Bonnie Wright
a year ago
I had a refrigerator problem which I ignored for as long as I could as I felt that calling an appliance repair person was on par with taking a car problem to a garage. I was pleasantly surprised when I called and explained the problem as best I could to Susan and she seemed to know what the problem was. The next day Scott and Sam showed up as agreed, put booties over their boots and proceeded to confirm the diagnosis and to fix said problem quickly and professionally. My bill was a bit over $300.00 but was, when compared to shopping for and buying a new refrigerator, a better deal. I would call them again for an appliance problem. Thank you, Susan, Scott, and Sam
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Response from the owner - a year ago
We are very glad you appreciated our service, Bonnie! Thank you so much for calling on us, and for taking the time to write a review.
Barry White
a year ago
I contacted the Appliance Guru online to schedule an appointment to fix my double oven. I described the problem in detail and hoped for a quick appointment (during the holidays--sure!). I was amazed to get an immediate email response from Susan who diagnosed my oven's problem and then said that it wasn't worth it to have it repaired, that given its age and problem I should just get a new one. So I was able to benefit from holiday sales, had wasted no time or money on an unnecessary service call, and will certainly contact Appliance Guru for all my appliance needs. These people are fantastic! Eleanor White
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Response from the owner - a year ago
Thank you for your kind words, Eleanor! I'm glad that our information was able to help you. There are just some circumstances where repairing an appliance is not the best option, and your oven was a classic example. I'm happy that we were able to determine that for you quickly so you could move on to finding those holiday sales. Enjoy your new oven! ~Susan
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Andrew Brown
a year ago
I had a problem with my dishwasher. Local repair service couldn't fix it. I called the Appliance Guru and he guided me right to the problem...a door latch assembly switch! He is extremely knowledgeable and helpful.
Response from the owner - a year ago
Happy to be of service, Andrew!
Dan holland
a year ago
Our 18-year-old GE refrigerator began freezing food in the fresh food compartment. Unit located in our vacation condo which we use sporadically so difficult to monitor and measure on a continuous basis. I would have been glad to pay for a service call to diagnose cause but Susan telephonically walked me through several measurement steps over a two-day period resulting in a recommendation to buy a new refrigerator. Saved me the financial and time cost of a service call and cost them the revenue of the call but gained them the gratitude of a most appreciative person in the "Cloud". Am actually looking forward to the next appliance problem and hoping to meet the husband/son team who do the hands-on work!
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Response from the owner - a year ago
Thanks for the kind words, Dan! We are definitely trying to build long-term relationships with customers and not just earn a service call fee, so when we can help people with phone advice, we do! We don't wish any appliance trouble on you, but it will be our pleasure to help you in the future if you need it.
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Beverly Chadwick
a year ago
Very positive experience all around. Our call for help was answered promptly. Scott came the day we called to assess the problem with our refrigerator. He was very thorough & knowledgeable. We enjoyed having him in our home to help us resolve the issue with the refrigerator. We will definitely call The Appliance Guru for future needs.
Response from the owner - a year ago
Thanks, Bev and Barb! It was a pleasure working for you and I'm glad to hear your refrigerator is still running great!
Ken O'Keefe's profile photo
Ken O'Keefe
a year ago
Good but very expensive! The Appliance Guru is very knowledgeable and professional. The problem I have is he charges an arm and a leg. He repaired my washer with a new pump which costs $50. I was charged $350 for the repair. This repair only took about an hour including time to train his son. He is much quicker than other repair services so I believe he is capitalizing on this. I would say if you have an emergency then give him a call. If you can wait a few days for someone else then I would. I called the authorized LG after the repair and was quoted $200 for the same repair.
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Response from the owner - a year ago
Ken has a point: $350 for an appliance repair isn't usually happy news, especially in today's economy. But providing in-home appliance repair with the skill, speed, and guarantees that we offer does bring a lot of joy to folks in our area who prize convenience, honesty, and reliability. Many hours are spent behind the scenes to train and research for repairs so that we can be in and out of your home lickety-split. We're very sorry that the repair fee caused Ken distress. We quoted the fee up front to him, as we do to all customers, using a national appliance repair pricing service to keep things as transparent as possible, and he gave us the go-ahead. I suppose we could have dawdled and taken our time on the repair, which would have given him more perception of value, but most people seem happy when I get them up and running quickly and then let them get on with their day.
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Alison Vernon
a year ago
Scott Brown and his son, Sam, were courteous, reliable, affordable and skillful. I highly recommend Appliance Guru. Five stars!
Response from the owner - a year ago
Thanks for calling on us, Alison! It was a pleasure working for you. Enjoy the range and have a Merry Christmas with your family!

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The Appliance Guru

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Washer tip: Use good detergent! Unfortunately, the “eco-friendly” detergents are usually not very friendly for your machine. They are often lye-based, which can lead to faster deterioration of your washer components than normal. We recommend using a quality name brand like Woolite.
http://mastr.tech/1JeJK14
Here are our insider tips on things that you should know or check for to keep your appliance operating at peak performance. Many malfunctions can be remedied by proper maintenance or other simple actions. Check this list before contacting us in case you can fix the problem yourself!
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Great post! 
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Remember to check the circuit breaker if an appliance is "dead". All that may be wrong is a flipped breaker.
http://mastr.tech/1LCpsAj
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Are you doing everything you can to keep your #refrigerator running smoothly? Here are some tips and tricks to help you out!
Help your fridge run optimally with occasional cleaning of the gaskets and the condenser. The brush shown in the video can be purchased online or at a hardware store. This entry was posted in Blog on April 16, 2015 by Susan Brown. Post navigation. ← Where Should My Refrigerator Controls Be Set?
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Make sure you're not ruining your dishwasher by making these 3 DEADLY mistakes!
Deadly Mistake Numero Uno: Using a gel detergent or powered detergent that is old or has already gotten wet. The main tasks of a detergent are to remove soil from surfaces and prevent the re-deposits of soils on the surfaces. The best detergent formulations will be powdered.
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110% money back guaranteed #appliancerepair service in #NewLondonNH #SunapeeNH #NewburyNH and surrounding towns - http://buff.ly/1IgoOpH
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In their circles
1 person
Have them in circles
10 people
Scott Brown (The Appliance Guru)'s profile photo
charles hesse's profile photo
Able Appliance Repair's profile photo
Speedy Appliance Parts's profile photo
Ron Schroeder's profile photo
Thrifty Appliance Parts's profile photo
Able Appliance Repair's profile photo
Panama Appliance's profile photo

The Appliance Guru

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Is Your Refrigerator in the Danger Zone? Monitor your fridge's temperature. It's easy!
http://mastr.tech/1LmiSSO
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Do you know what the most efficient kind of washer is? Find out here!
The most efficient front load washers are Samsung, LG and…
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Don't let yourself be swindled! The Appliance Guru guides you through three easy steps for dealing with a broken appliance. #appliancerepair
“Should I fix it? Should I replace it? Is there something I should check?” We are your complete appliance repair resource – free online advice and personal consultations as well as expert in-home appliance repair! Step One: Check out our Guru Guides for easy solutions to many common problems.
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Sometimes a scary-looking problem—like a freezer packed with frost—can have a simple solution!
In this journey into Total Appliance Awareness™, The Appliance Guru reveals the mysterious and elusive cause for excessive rime ice (frost) formation inside the freezer compartment of a GE Profile French Door refrigerator.
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The Appliance Guru

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“Should I fix it? Should I replace it? Is there something I should check?” We are your complete appliance repair resource – free online advice and personal consultations as well as expert in-home appliance repair! Step One: Check out our Guru Guides for easy solutions to many common problems.
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Do you feel clueless when trying to decide which appliance repair company to hire? #NewLondonNH #SunapeeNH http://buff.ly/1Udivdw
A Consumer's Guide to Recognizing Charlatans, Hacks, and Parts Changing Monkeys in the Appliance Repair Trade. Have you or someone you love been victimized by an appliance hack? Have your appliances been defiled by a Parts Changing Monkey? Do you feel clueless when trying to decide which ...
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