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Tema Frank
1,193 followers -
Pioneering internet success, through great reactions from customers, staff & the public, online and off.
Pioneering internet success, through great reactions from customers, staff & the public, online and off.

1,193 followers
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Tema Frank's posts

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Nice move, Robin!

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My interview with customer service guru, Chip Bell on today's Frank Reactions podcast. 

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How do you keep customer experience great during a merger?

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Be ready for the big shopping season. 
4 Tactics to Keep Customer Satisfaction High in the Busy Holiday Season

No doubt, the holiday rush means a lot of stress not only for customer service teams, but for customers as well. What can you do to minimize the negative effects of the busy season and keep customer satisfaction high? This article offers 4 tactics to keep an eye on: https://goo.gl/6HBdL6 #custexp
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Be ready for the big shopping season. 
4 Tactics to Keep Customer Satisfaction High in the Busy Holiday Season

No doubt, the holiday rush means a lot of stress not only for customer service teams, but for customers as well. What can you do to minimize the negative effects of the busy season and keep customer satisfaction high? This article offers 4 tactics to keep an eye on: https://goo.gl/6HBdL6 #custexp
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Don't make these stupid customer service mistakes! #customerservice   #customerexperience   #customercare  

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Three Customer Service Secrets Of The Hospitality Industry That You Should Borrow Today

QUI TAKEAWAY
"Great customer service depends on empowering your employees, according Ritz-Carlton Hotel Company President and COO Herve Humler, who contributed the foreword for The Heart of Hospitality." +Micah Solomon 

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Don't give your customers yet another boring basket of nuts and crackers this year! How about something really useful and entertaining, like this new business book on how to compete in hyper-competitive times?

Order in bulk before November 1 and get your company's name imprinted on the title page!
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