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Teledirect - Best Outsourced Contact Centre
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Asia-Pacific’s Best Large Outsourced Contact Centre. 20 Years of Industry Experience. Exemplary talent. Excellent tools. Expert technology.
Asia-Pacific’s Best Large Outsourced Contact Centre. 20 Years of Industry Experience. Exemplary talent. Excellent tools. Expert technology.

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One of our teams at Teledirect Japan is growing! Last April they celebrated their first anniversary providing customer support to businesses to help them reach their online advertising goals.

#Teledirect #Japan #DigitalMarketing #Teamwork
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A warm welcome to all the new employees that have recently joined Teledirect Malaysia. You are now part of a regional team of customer experience experts that are driving our clients’ growth through delivering consistent customer experience.

#Teledirect #Malaysia #Induction #Teamwork
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Congratulations to one of our teams at Teledirect Singapore on reaching their first anniversary. Your year-long commitment to delivering exceptional service is one of the pillars that strengthens our partnership with all our clients. Looking forward to many more anniversaries.

#Teledirect #Singapore #Anniversary #Teamwork
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6/18/18
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Teledirect Malaysia had an office celebration for Hari Raya and wishes countess blessings upon you and your loved ones. Selamat Hari Raya!

#Teledirect #Malaysia #SelamatHariRaya
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6/15/18
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Jaimee dela Cruz from Teledirect Philippines leads a team in Manila that supports advertisers in the UK, Ireland and South Africa meet their business goals on one of the world’s top advertising platforms.

As experts in online advertising, the team assesses customers’ digital marketing needs and proposes solutions by demonstrating features as well as benefits that will drive the campaign’s performance to reach desired targets.

Jaimee says, “One of the most exciting parts of this role is getting to learn and interact with people from different parts of the world and working with creative minds in a fun environment. The open culture here makes it very easy to build lasting friendships and feel at home. My three years at Teledirect have been great!”

When she is not optimising ads and generating revenue for small businesses around the globe, Jaimee is an avid reader and gamer who loves working out and discovering great food.

Join our growing team in Manila and become our new specialist in digital advertising: www.teledirectasia.com/careers.

#Teledirect #Philippines #DigitalMarketing #Teamwork
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Welcome to your new home! As you settle into your different roles at Teledirect Singapore, we look forward to seeing you grow and become shining examples of our open culture and core values.

#Teledirect #Singapore #Induction #Teamwork
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Our TDTalks is an opportunity for our staff to learn from experts and enrich their careers and experience at Teledirect. At a recent one in Malaysia, we focused on achieving a positive mind-body balance through TDTalks - Mindfulness, a simple yet powerful practice that among other things can reduce stress, increase resilience and emotional intelligence all while improving communication and overall well-being.

#Teledirect #Malaysia #TDTalks #Mindfulness
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6/12/18
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Teledirect Singapore warmly welcomes the Contact Centre Association of Singapore (CCAS) delegation during their site tour ahead of this year’s awards. All the best to our staff who will be representing Teledirect at the awards!

#Teledirect #Singapore #CCAS #Awards
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Meet some of our leaders at Teledirect Philippines that help our teams in Manila deliver world-class customer experiences for all our valued clients.

#Teledirect #Philippines #Teamwork
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Keisuke Muramatsu is the Senior Supervisor for one of our projects at Teledirect Thailand and he oversees a multi-lingual team of experience specialists from Thailand and Indonesia.

Teledirect’s strong language capabilities give clients the opportunity to tap into unique markets and his team handles different markets and drive specific business objectives for each. He says, “We have daily meetings with our client to make sure that the operation is running smoothly. We assign cases, review feedback from quality checks, submit summary reports on performance and schedule coaching sessions for skills enhancement.”

“The social media and tech industries are categorised by regular updates and ever evolving policies and procedures, I learn a lot from my diverse team and from collaborating with other stakeholders.”

“Moving from Japan to Teledirect Thailand has given me a wider global perspective and influenced how I manage a team with different cultural backgrounds. Our core values are the common ground we all share and aspire to live by.”

Join our growing teams across Asia: www.teledirectasia.com/careers.

#Teledirect #Thailand #FeaturedEmployee #Digital
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