I am a digital marketing professional based in Hong Kong since 1998.
My experience spans digital marketing, social media, branding, PR,
advertising, customer service, loyalty, and media. I have developed and
led digital teams to grow brands and I have a keen interest in brand
communications, digital strategy, customer service for social media and
how those can work together with CRM to enhance customer experience /
retention. I value long-term vision of enriching customer experience to
extend loyalty above short-term fixes.