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Talented Learning
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Learning technology analysts, helping organizations choose and use the best LMS and elearning tools for their unique internal and external training needs.
Learning technology analysts, helping organizations choose and use the best LMS and elearning tools for their unique internal and external training needs.

136 followers
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NEW POST: Customer success is essential for any business. But where can you find credible advice about customer onboarding and ongoing education? Check our go-to list of top-notch resources for learning professionals

#customereducation #customersuccess #customertraining #onboarding #df18
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Hello Dreamforce week! In honor of the annual gathering of the Salesforce faithful, we're sharing related posts by our analysts. Today, a glossary of customer education terms, by +Kathleen Kruse.

#CX #CRM #LMS #customereducation #customertraining
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Ahh -- the request for proposal. Necessary evil? Nice-to-have? Or something else? Our lead analyst +John Leh looks at the pros and cons -- and offers advice on when and how an LMS RFP helps

#LMS #RFP #elearning #software #hrtech
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Do you support learning for employees, customers and/or business partners around the world? Our lead analyst +John Leh outlines capabilities you should expect from your LMS

#elearning #LMS #globalLMS #hrtech #onlinelearning
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Does your organization train customers? How to you measure the impact of those efforts? Our lead analyst +John Leh says getting useful intelligence may be easier than you think

#customereducation #customersuccess #LMS #measurement #analytics
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NEW POST: Should you rely on CRM-LMS integration as the backbone of your customer education strategy? Our lead analyst, +John Leh, shares his perspective as an independent tech consultant

#CRM #LMS #Salesforce.com #customereducation #elearning
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How well do you know your customers? And just how well do they know YOU? Consulting Analyst +Kathleen Kruse explores the business value of customer education

#CX #customersuccess #learning #LMS #CLO #customereducation #customertraining #business #SaaS
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Why are specialized customer learning platforms gaining so much traction? Our lead analyst +John Leh shares his perspective as an independent analyst who has focused on these solutions for years

#onlinelearning #customereducation #CX #customersuccess #LMS
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NEW PODCAST: How does customer training lead to product adoption, engagement and customer success? What metrics matter most? And how do specialized learning platforms help? Listen to The Talented Learning Show with our lead analyst +John Leh!

#customereducation #elearning #CX #SaaS #marketing
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What's Your Business Case for Customer Training? Our lead analyst +John Leh says, when you weigh the costs, don't forget to include these 5 benefits

#customersuccess #customereducation #learning #CX #LMS
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