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Courtesy Auto Service & Tire of Tacoma
Tire Shop
Today 7:30AM–5:30PM
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Tacoma Mall 4502 S Steele St #701 Tacoma, WA 98409
4502 South Steele Street #701USWashingtonTacoma98409
Tire Shop, Truck Repair Shop
Tire Shop
Truck Repair Shop
Brake Shop
Air Conditioning Repair Service
Wheel Alignment Service
Auto Electrical Service
Today 7:30AM–5:30PM
Tuesday 7:30AM–5:30PMWednesday 7:30AM–5:30PMThursday 7:30AM–5:30PMFriday 7:30AM–5:30PMSaturday 8AM–4PMSunday ClosedMonday 7:30AM–5:30PM
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Auto Repair, Maintenance and Service for you Auto, LT or LT Commercial Vehicle.  Located at The Tacoma Mall
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Review Summary
4.5
52 reviews
5 star
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4 reviews
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1 star
3 reviews
"I will highly recommend Courtesy Auto Service to everyone!"
"The Store continues to contact me by email to provide quality customer service."
"Outstanding customer service taking care of both me and my vehicle."
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All reviews
Connie McHugh-Griesmeyer's profile photo
Connie McHugh-Griesmeyer
9 months ago
Top Notch is an understatement. I rely on Courtesy Auto. Their mechanical experience as well as their data records on all my vehicles are a great prevention resource that has saved me money and time. I have used Courtesy for years and highly recommend them. I know that my cars & truck are safe for myself, family, friends and clients thanks to Courtesy Auto and its Staff. I also Love my Goodyear tires and that they provide this service also. Driving is a large part of my work and to know I have the best tires that can handle all conditions installed by professionals who care is a great peace of mind. Thank you Scott and Staff you are all appreciated.
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Response from the owner - 9 months ago
Connie, Thanks - We feel honored to be chosen to take care of you, your family, your friends and clients and appreciate the high praise in your review.
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Elyssa Tappero
2 months ago
I LOVE this place - great service that is fast, cheap, and very well done. Everyone here is very friendly and knowledgeable, and I never feel like I'm being pushed to spend money on services I don't need.
Response from the owner - 2 months ago
Thank you very much Elyssa. We appreciate the feedback!
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Rachel Hawkins
9 months ago
We took our car to a few different shops trying to diagnose a problem before we discovered Courtesy Auto Service! They were able to figure out what was wrong with the air conditioning unit and wheel bearing on the first visit providing us with solutions to get it fixed. Great customer service and an ethical business! I highly recommend their services!
Response from the owner - 9 months ago
Feb 4 - Rachel - Thank you. We appreciate the kind words and the trust you put in us to take care of your family's vehicles. Scott May 11 - Thanks Rachel!
Brian Humphreys
9 months ago
I have used Courtesy Auto for both my family cars for two years now. I've had a great experience. Great work for reasonable prices. A couple times a mechanic made a mistake that I noticed later, but each time I brought the vehicle back and they fixed the problem free of charge. It's also convenient to be next to the mall because I can drop a vehicle off and go work inside or walk around for a while.
Response from the owner - 9 months ago
Thanks for the review. We appreciate the trust and will diligently work towards 100 percent accuracy in the future. Thank you for the feedback. We appreciate it very much.
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MsStarMama
5 months ago
I have lived in WA for over 30 years and have had some horrible experiences with shady mechanic shops in the area. My fiance reassured me that I can trust Courtesy so I gave them a try and I am very happy with the service. Courtesy is honest, reliable, and they know what they are doing. The friendly staff and good coffee make me feel very welcomed. I enjoy being a loyal customer because I know my vehicle is in good hands.
Response from the owner - 5 months ago
Thank you very much for this review. We will continue to take good care of you!
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Brian hegstad
9 months ago
Outstanding customer service taking care of both me and my vehicle. When I brought my 2008 Corvette in to have them check 1 tire, they determined the tire to be defective. They recommended the tire be replaced and that the other 3 tires be checked for defects. Turns out one front and one rear tire were bad and needed replacement. This was an additional problem with the tires on different axles are different sizes. With the store team on my side they contacted Goodyear and were able to get all 4 tires replaced under warranty. The Store continues to contact me by email to provide quality customer service. A rare trait in todays business.
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Response from the owner - 9 months ago
I am very glad that we could help keep that Supercar on the road for you. Thank you for the nice review! We appreciate it!
Lois Wolf
9 months ago
as usual, on my way to work, on a Friday morning, my van starts to act up. ( I have came to realize my van does not like going to work on Fridays :) ) I came back home and waited till Courtesy Auto opened and head up there. Bob and Doug got the van in right away and check it out. They tell me it's ok to drive, BUT no ABS, no traction control helper. They ordered the part, and called me on Monday when it arrived. I took the van in later in the week to have it fixed, they text me when its done. I know that they fixed it right the first time, and that all the guys up there at Courtsey Auto are trustworty and knowledgeable. I trust all the crew at Courtsey Auto and have no problems having them repair either of our vans when needed. I also stop up just to ask questions about my vans if I don't understand something, and they never make me feel like 'oh she's just a women, we can tell her anything' This is the best place I have ever taken my car, and will continue to go there.
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Response from the owner - 9 months ago
Lois - Thank you for the trust you put in us!
Ellenda Wulfestieg
9 months ago
Great supervisory personnel. Good service people. Will work with you to help you pay for needed service. Give great advice. I will go back to them for future service. I have found that Goodyear has well trained mechanics.
Response from the owner - 9 months ago
Thank you for the review Ellenda

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We are proud to have been chosen as a 2015 Top Shop North America Finalist by Tire Review Magazine 
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Blimp shot. 
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Does you AC work OK?
  Submitted by Courtesy Auto and Tire Service of Tacoma Most Tacoma drivers wait for their air conditioning to fail before they service it at Courtesy Auto Service and Tire of Tacoma. That’s because most motorists don’t really understand that automotive air conditioners need to be serviced periodically to function properly. The following are some of …
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Hahahahahahaha - Great Video Topher
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Have them in circles
25 people
Bruce Bodine's profile photo
Legion of Boom's profile photo
Tom Dunn's profile photo
Lingala Facile's profile photo
Tami Smith's profile photo
Jay's O'HareAviation Plane Spotting HD's profile photo
BOLT ON TECHNOLOGY (Automotive)'s profile photo
Auto FX Inc's profile photo
Scott Welsh's profile photo
 

Courtesy Auto Service Gift Cards - Limited Time Bonus Cash
Bonus Cash - Limited QTY and Limited Time - Gift cards
During this Holiday Season we are offering only for a very limited time Bonus Cash Gift Cards.  These are electronic gift cards and will be Emailed or sent via Text message to you as soon as your purchase is completed.  These gift cards can be sent to anyone that you specify in these ways.  You can also schedule delivery of the cards for a future date and you are able customize the message to the recipient as you want.  These cards are limited in quanity and this offer will expire at midnight Nivember 30, 2015 - or until quantaties are depleted http://www.icontact-archive.com/PX0U1-9kSYN7VGZAzicgWPbb0WQXVGD9?w=3
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Twenty four hundred years ago, Plato, one of history’s most famous thinkers, said life is like being chained up in a cave forced to watch shadows flitting across a stone wall. Beyond sounding quite morbid, what exactly did he mean? Alex Gendler unravels Plato's Allegory of the Cave, found in Book VII of "The Republic."
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Congratulations to Matt Fox of Tacoma - Winner of the Seattle Seahawks Merchandise giveaway from Courtesy Auto Service and Tire of Tacoma. Matt has won some unique Seahawks Merchandise. Thank you all that entered and Thank you Seattle Seahawks for a great season and we know you will be back with a vengeance. ‪#‎Gohawks‬
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New art installation. #GoHawks
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