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Courtesy Auto Service & Tire of Tacoma
Tire Shop
Today Closed
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Wet Seal 4502 S Steele St #701 Tacoma, WA 98409
4502 South Steele Street #701USWashingtonTacoma98409
Tire Shop, Truck Repair Shop
Tire Shop
Truck Repair Shop
Brake Shop
Air Conditioning Repair Service
Wheel Alignment Service
Auto Electrical Service
Today Closed
Monday 7:30 am – 5:30 pmTuesday 7:30 am – 5:30 pmWednesday 7:30 am – 5:30 pmThursday 7:30 am – 5:30 pmFriday 7:30 am – 5:30 pmSaturday 8:00 am – 4:00 pmSunday Closed
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Auto Repair, Maintenance and Service for you Auto, LT or LT Commercial Vehicle.  Located at The Tacoma Mall
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32 people
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22 people
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Review Summary
4.3
35 reviews
5 star
27 reviews
4 star
2 reviews
3 star
No reviews
2 star
3 reviews
1 star
3 reviews
"This is the best auto service shop I have ever been to!"
3 reviewers
"Both also told me there was no problem with the calipers and/or brake pads."
"The best place too get good service,at a good price."
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Rachel Hawkins's profile photo
Rachel Hawkins
2 months ago
This is the best auto service shop I have ever been to! The customer service is excellent and I feel confident in all the work they have done on our vehicles. I would recommend Courtesy Auto Service to anyone who is looking for a trustworthy and reliable job.
Response from the owner - 2 months ago
Rachel - Thank you. We appreciate the kind words and the trust you put in us to take care of your family's vehicles. Scott
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Jeff Wolff
3 weeks ago
Clean facility, fair pricing, awesome customer service! They make it easy to keep coming back.
Response from the owner - 3 weeks ago
Thank you Jeff... we appreciate the comments! Thanks for trusting us with your families vehicles.
William Weller
9 months ago
Great service and competitive prices. Very welcoming.
Response from the owner - 4 months ago
William, Thank You!. Congrats on the promotion!
Jennifer Holmes
a year ago
This is one shop that is not only Courteous but Honest. All of the staff is very professional, friendly and happily answers any questions you may have. Even if you are a woman. Thank you Scott, Doug and Bob!
Response from the owner - a year ago
You are welcome Jennifer. Thank You.
Lance M
4 months ago
Not very impressed. Took several inquiries before coming up with the final pricing (which was no bargain) and appeared less knowledgeable than myself after only 10 minutes of research on the web. Although I understand they are responsible for learning about dozens of vehicle brands, I suspect the issue would be found across all vehicles. Associates were very friendly, but will most likely avoid taking my vehicle there for any further repairs. Feel free to take your car there, I'm sure some associate will reply with some reason my review is unwarranted.
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Response from the owner - 4 months ago
Mr. M., I have reviewed your visit to our store. We value your business and appreciate the trust you put in us to take care of your vehicle repair and maintenance needs. The pricing for the brake service is correct. You provided a coupon for which does not include Ceramic OE Brake pads. There is an additional charge for these higher quality brake pads and we applied a $40 discount to your bill. I believe the other comment is related to the Tone Ring for the ABS that is broken on the front drive axle. This is causing some issues in the ABS system and brake system that you are experiencing. This can be resolved 2 ways. The Tone Ring can be replaced independently or the axle assembly can be replaced in its entirety - this is a new axle assembly with a factory installed Tone Ring. The latter option is overall the best value and best repair option. In reviewing many forums and repair databases - the recommended repair is to replace the axle assembly. The difference in price to replace the axle is appx $40.00 additional over the cost to replace only the tone ring. When we provide service to a customer’s car we provide a very thorough and visual inspection and provide a report to our customers so that everything we do is transparent and you are able to make an informed decision. Your report is at this internet link here >> http://bit.ly/1pOJQcO Please review this and if you have questions, please call us. Thanks - Scott Welsh Response from Mr. M.: The price was high, whether it is correct or not. I understand there is a mark up, but for the ceramic brakes to cost an additional $97 is ludicrous. I could buy them for less than $40 (approx) online. So understanding that the coupon included regular brakes, but ceramic brakes increased the cost almost one hundred dollars, in my mind, is excessive. As for the ABS/Tone Ring issue, what I read convinced me of the opposite in terms of repairs. The tone ring is $5, and I'll put it in with a coworker next weekend. Looks like it could save me $500, we'll see. Besides what does it matter anyway. My review wasn't placed on your website leading me to believe you only post ones in your favor with a negative review here and there for appearances. I'd appreciate it if you tried not to fill my inbox with pointless garbage if you don't really have anything worth saying. Your organization sent me an email requesting a review which I provided. I didn't ask for your retort.
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Cheryl Stevenson
2 months ago
Exceptional customer service! I will definitely be going back.
Response from the owner - 2 months ago
Cheryl - Thank you very much for the nice review and for trusting us with you vehicle! We appreciate it very much!
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Joseph Hella
7 months ago
Definitely will come back and recommend. They did what I asked, gave advice where it was warranted and did not try to pressure me at all.
Response from the owner - 4 months ago
Thanks Joesph. We appreciate the opportunity.
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Topher Welsh
a year ago
Seriously awesome place. I've been coming here since I got my driver's license. Sooo... about 10 years now. Never had any issues, they always fixed everything the way they said they would, even gave me a ride back home on a couple occasions when the service was going to take all day. I only live a couple miles away, but hey that really helps at 8 am. Just great service, great staff, always know what I am getting, how much it costs, and they don't try to trick an upsell me, which is really nice. Of course there are friendly recommendations if I need tires or something like that, but they don't pound it into you if you don't purchase that right then and there. Oh and free wifi in the waiting room! So that is pretty cool too!
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Response from the owner - a year ago
Thank You

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Twenty four hundred years ago, Plato, one of history’s most famous thinkers, said life is like being chained up in a cave forced to watch shadows flitting across a stone wall. Beyond sounding quite morbid, what exactly did he mean? Alex Gendler unravels Plato's Allegory of the Cave, found in Book VII of "The Republic."
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Congratulations to Matt Fox of Tacoma - Winner of the Seattle Seahawks Merchandise giveaway from Courtesy Auto Service and Tire of Tacoma. Matt has won some unique Seahawks Merchandise. Thank you all that entered and Thank you Seattle Seahawks for a great season and we know you will be back with a vengeance. ‪#‎Gohawks‬
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Northwest Motorsport's profile photoCourtesy Auto Service & Tire of Tacoma's profile photo
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Hahahahahahaha - Great Video Topher
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Have you Entered our Seahawks WIN! Contest Yet? Enter at this Link http://bit.ly/1yYzcTr and Win some cool stuff - List of Prizes Include 
- LouderStein signed by Joe Tafoya, former Seahawk 2005
- 12’s infinity scarf
- 12’s stocking hat
- “Rock out with your Hawk out” limited edition T-Shirt
- Seattle Seahawks Pillow Pet
- One of a kind Metal Hawk Head sign
- Plus… an air pressure gauge to check your tires,
or footballs, for proper inflation!
1
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This is why you pull over when you get a flat tire. Don't keep driving. Yes…this actually happened! 
1
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In their circles
32 people
Have them in circles
22 people
Paul P's profile photo
Bruce Bodine's profile photo
Scott Welsh's profile photo
Titus-Will Ford's profile photo
Lorena Mora-Mowry's profile photo
24/7 Hawk Locksmith's profile photo
Harry's Tire's profile photo
Legion of Boom's profile photo
Zoey Eden's profile photo
 
Does you AC work OK?
  Submitted by Courtesy Auto and Tire Service of Tacoma Most Tacoma drivers wait for their air conditioning to fail before they service it at Courtesy Auto Service and Tire of Tacoma. That’s because most motorists don’t really understand that automotive air conditioners need to be serviced periodically to function properly. The following are some of …
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New art installation. #GoHawks
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Enter Here and WIN... The Hawks are gonna dominate Sunday! #gohawks  http://tacomaautorepairshop.com/enter-seahawks-win/
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Enter to Win Cool Seattle Seahawks Merchandise from Courtesy Auto Service and Tire of Tacoma.  No Purchase Necessary.  Own some unique merchandise that can't be found anywhere else!   #GoHawks   #12thmanfans   #SB   http://tacomaautorepairshop.com/enter-seahawks-win/
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My grand kids are the best! Thanks Santa for making their day! 
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Wouldn't it be nice if you could see exactly what you mechanic was telling you when you are not at the shop to see you car?  You can at Courtesy Auto Service and Tire of Tacoma.  Read this article to see how we do business.
    Car problems? We’ve all been there. Whether it’s squeaky brakes, an oil change, other common maintenance issues or something more severe, it always seems like the car is in and out of the shop. But, there’s nothing worse than taking your car in for one thing and finding out that there are several …
1
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