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B4B: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship http://hubs.ly/H0180n60
While the B2B model is about selling products, the new B4B model is about delivering customer outcomes, changing the customer-supplier relationship.
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Organizational Structure & Capabilities Along the Remote Services Continuum http://hubs.ly/H0179WN0
Learn the organizational structure and service capabilities your company should develop to advance in the age of IoT (Internet of Things).
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See what webinars you missed with the TSIA Service Trends Webinar Roundup: Summer Edition! http://hubs.ly/H016CZk0
See what news and trends affecting the technology services industry you missed in Q2 with the Summer Edition of TSIA's Pulse Webinar Roundup!
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TSIA's @john_ragsdale shares his key takeaways from the #CRM Evolution Conference 2015 http://hubs.ly/H016nBM0
Top takeaways about the future of CRM, knowledge management, social support, and more from the 2015 CRM Evolution Conference.
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The Trouble With Selling #ProfessionalServices http://hubs.ly/y0-Tr10
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Your Strategy for Escaping the Complexity Avalanche http://hubs.ly/H014KfC0
With the explosion of data, the technology industry faces the risk of creating a consumption gap that offers more features than what the customer can absorb, called the complexity avalanche.
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Have them in circles
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[SlideShare] Plan Your TSW Networking Experience! http://hubs.ly/H017M6z0
Check out the great networking events waiting for you at TSW 2015 Service Transformations: Growing Customers Successfully, October 19-21 in Las Vegas!
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What's in this pricing guide? http://hubs.ly/H016k1r0 #professionalservices
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What is an end-to-end customer engagement model? - @YouTube http://hubs.ly/H016rvz0 #TSW15
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3 Tips for a Successful PSO: Part 1 http://hubs.ly/H015XlK0
Find out how successful professional services organizations are defending their existing product-focused business while adapting to industry trends.
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[Infographic] 3 Ways to Grow Your Support Revenue http://hubs.ly/H0158Mp0
This infographic identifies three service revenue generation levers you can pull to increase your support revenue.
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People
Have them in circles
76 people
Inga Intriago's profile photo
Decision Engineering -Absolutdata's profile photo
Per Lindberg's profile photo
Kathleen Glass's profile photo
Tom Anderson's profile photo
Sa'eed Purcell's profile photo
林光一's profile photo
Francis Okai's profile photo
LogicNets's profile photo
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Make Your Services Remarkable.
Introduction
TSIA is a powerful platform that enables service executives to improve the strategic, operational and financial performance of their services business. 

TSIA’s unique trust-based model allows us to collect detailed operational and financial data from hundreds of technology services organizations—something we call the power of the “Big N.” TSIA senior research executives aggregate, normalize, and analyze the data to draw salient and timely insights that get repurposed into tools, frameworks, and other research deliverables for members.

TSIA's new book, B4B (Business For Business), defines the new operating model for technology suppliers and their customers. Join the B4B transformation!