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Sven Türpe
346 followers -
I trust you. It makes life easier for both of us.
I trust you. It makes life easier for both of us.

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Entschuldigt bitte.

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Just read a comment on a blog that described a restaurant story: they got there, saw some empty tables and a waiting queue. So, the guys had to wait, got served and finally had some great meals. Empty tables and waiting queue were still there when they left. The guests were impressed with the food and experience, so they were all sure to come back.

In comparison, my experience from yesterday evening: three waitresses, basically all tables taken, people come and sit down where they like. Took us 15 minutes to place the order, it took roughly another 30 minutes before we finally got our drinks, then another 15 minutes to get a meal that wasn't really hot anymore. We concluded that this was our last visit to this particular place.

Take away: "When busy, limit throughput to known capacity. When known capacity is achieved the quality does not suffer. Good quality can turn the sceptic." Amen to this.

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Das ist großartig: Eine Bürgerinitiative fordert mehr Videoüberwachung, zitiert dazu bekannte Politiker – und wird von denen verklagt, weil die Zitate nicht genehmigt seien.



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An exercise in visual data representation.

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Having spent a week in Atlanta/Georgia and a week in the Bay Area, this summer, I believe I start to understand why the American people is slowly falling apart.

Being in Atlanta, you were exposed to Fox, almost 24/7 and everywhere, from breakfast in the hotel, over any hotel lobby, café or bar, and seemingly at almost all public spaces. The message was clear: you can be anything you want, the money is lying in the streets, we're all happy and look at what great negotiations and statements our president Trump has made for you, just today -- brief, the US is absolutely amazing, and so is its president!

At the Bay Area it's the opposite: you're exposed to CNN almost everywhere, and they only seem to cover this one topic: how Trump and his family are repeatedly breaking the law, colluding with Russians and you don't know what - may be interrupted by one or the other mini weather forecast, a downtown shooting or another deadly accident - for a maximum of 30 seconds. No other topic than Trump, and little things are absolutely blown out of proportions so you get the feeling that everybody on TV is either lying (well, mainly the interviewed politicians and their lawyers) or losing it (pretty much all of the journalists).
It's easy to understand now, why the Trumpists call CNN fake news (Trump is their only topic, the little nitpicks are blown out of proportion, and the responses to interview questions by GOP and DNC or their minions so obviously are lies, downplay, or exaggeration).

No wonder these two populations are falling into factions that believe in entirely different realities. And it's also no wonder that they don't even make the effort to explore the other side's views and "news" - they're simply so absurd...

How do you want to solve such a situation - if not only social media is fragmenting into echo chambers, but even TV ("the truth(tm)!" follows that path - and people essentially are exposed to such extremely untrustworthy reporting and false statements around the clock - how can you resolve these conflict, build bridges, or even reunite to an integrated population?

I'm only happy that we haven't had TV for the last 20 years at home, and I'm quite convinced it's gonna stay that way for at least the next 20... Well, and I honestly value the public broadcasting and non-partisan newspapers of central Europe much more than I did before, now!


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Zwangsmittel braucht eine Organisation, wenn sie gegen die eigene Gehorsamskultur nicht mehr ankommt. Hierarchische Machtverhältnisse steuern das Verhalten und eine bloße Regel, egal wie offiziell, wird nicht wirksam, weil Widerworte nach oben nicht OK sind oder nur als leeres Ritual geduldet werden, bevor selbstverständlich der Chef entscheidet. Interventionen werden dann sehr mühsam, solange die Nutzenfunktion des individuellen Verhaltens unverändert bleibt. Zwangsmaßnahmen verändern diese Nutzenfunktion und schleifen lokale Optima raus, so dass sich das System auf einen neuen Zustand einschwingt. 

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Können wir das noch einmal agil von vorne anfangen? Die Konzepte werden mit den Jahrzehnten ja auch nicht moderner. 

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