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Surviving CRM
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Surviving CRM

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How does the Interactive Service Hub and the other MoCA based modern CRM clients differ from the traditional Microsoft Dynamics CRM web client? Scott Durow explains what the fundamental difference is between these application types and also provides a handy tool for speeding up the script development work in this new world of single page apps.
Those that read regularly my blog and follow my work with Sparkle XRM will know I'm a massive fan of using Fiddler to debug JavaScript. One of the most productive 'superpowers' that Fiddler gives us is the ability to change JavaScript on the disk and not have to upload/publish – we can simply ...
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Bookmarklets can be a great time saver for Microsoft Dynamics CRM customizers and developers. Just store the appropriate script into a browser bookmark and modify the form contents in real time! If that sounds too complicated for you, then now there's a way to get the most popular bookmarklets and navigation links from an extension in Chrome Web Store: Level up for Dynamics CRM by Natraj Yegnaraman.
Today, I released a new Chrome extension that assists CRM power users. In this initial release there are 12 quick functionalities: Form helpers Display Logical names for controls (Original script b…
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Voice of the Customer provides great tools for designing surveys and collecting survey responses into CRM, but how can you analyze the results once the data is there? Here's an example of how saved views, custom charts and dashboards can be leveraged for reporting on VoC responses: http://bit.ly/1rBodyG
How Voice of the Customer response data be analyzed inside Dynamics CRM by leveraging views, charts and dashboards.
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Spring is coming! The Microsoft Dynamics CRM 2016 Spring wave announcement from Jujhar Singh today promises some very interesting functionality for expanding the service capabilities of CRM. Check out this Sway for a summary of what's been revealed about the upcoming v8.1 release: https://sway.com/j6A4unQgjPywfwob
Sway is an easy-to-use digital storytelling app for creating interactive reports, presentations, personal stories and more. Its built-in design engine helps you create professional designs in minutes. With Sway, your images, text, videos, and other multimedia all flow together in a way that enhances your story. Sway makes sure your creations look great on any screen.
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Need to migrate your data into Microsoft Dynamics CRM without using any third party data migration tool? If so, be sure to read these tips from Gustaf Westerlund on how to succeed from this formidable task, armed with nothing more than the powers of Excel!
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Microsoft Dynamics CRM 2016 introduces the concept of solution segmentation that allows us to choose individual assets into a solution, rather than including all the subcomponents of an entity. Here are some initial experiences from using this feature in practice: http://bit.ly/1VR4rrS
In the latest Dynamics CRM version we can now choose individual assets from entities to include in our solutions. How does that work in practice then?
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Microsoft Dynamics 365 is coming! What does this new cloud service mean to customers and Dynamics CRM professionals? Here's an analysis of the announcements and news around #Dynamics365  from the WPC 2016 conference.
Combining Microsoft's CRM and ERP offering into a new cloud business application platform built on top of Azure may take us beyond CRM Online, and even XRM.
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Have you checked out the new Ribbon Workbench 2016 from +Scott Durow yet? The brand new user interface will definitely make the task of customizing the Microsoft Dynamics CRM Command Bar easier - especially since you no longer need a browser that supports Silverlight! Check out the overview video below, then download the tool from http://develop1.net/public/Download%20Ribbon%20Workbench%202016.aspx
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eXtremeCRM 2016 Warsaw, what a great event for Dynamics CRM professionals! Here are the slides from the "Killer UX" session, as well as some selected highlights shared from the keynote and other sessions on the #eXtremeCRM hashtag. Thanks to everyone who came to the eXtreme Pitcrew booth to talk with the CRM MVPs & see you next year again!
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Are you using ClickDimensions as your Microsoft Dynamics CRM marketing automation solution? Then here's some great news: you can now access ClickDimensions data directly as a Power BI service, bringing you some great dashboards and also the ability to create your own reports for marketing analytics! http://help.clickdimensions.com/power-bi-content-pack/
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Would you like to have a wizard that would guide you through every step of installing and configuring a Microsoft Dynamics CRM server environment? If so, be sure to check out this CRM Installation Guide from AgileXRM that is quite a comprehensive dialog for collecting the required environment details and producing the PowerShell scripts needed for deploying CRM servers.
Back History View Process Feedback Cancel Process. Next. OK Cancel. OK. Do you want to cancel the current dialog? By leaving the page you lose unsaved work. Are you sure? OK Cancel. OK. Current Comments. Show my feedback only. Show feedback for this page only. Show inactive records. Comments ...
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There is now a public product roadmap page for Microsoft Dynamics CRM!
The Dynamics CRM roadmap provides a snapshot of what we're working on in the Dynamics CRM business. Use the roadmap to find out what we've recently made generally available, released into public preview, are still developing and testing, or are no longer developing.
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Microsoft Dynamics CRM tips, news, thoughts
Introduction
This is the G+ page for the Surviving CRM blog at survivingcrm.com, run by +Jukka Niiranen, one of the CRM MVPs. If you're into Microsoft Dynamics CRM a.k.a. #MSDYNCRM then be sure to add me to your circle. In addition to simply posting items from the blog, this G+ page will also share links to other great content created by members of the global Microsoft Dynamics community.

If you want to subscribe to the posts here via a feed reader like Feedly, then you can grab the RSS feed address either via this short URL: http://bit.ly/crmgplusrss ...or this longer one: http://gplusrss.com/rss/feed/559c837347485494e98205c38f8b6b3e52bf12a2083a5