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Survey Back Office
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Survey Research,Powered With Peace
Survey Research,Powered With Peace

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More and happy panel list means more business and more options.

You can now collect your own respondent panel with Survey Back Office panel tool. Building and Managing your Self-Service Panel without hiring a third party Panel provider.

Recruit and maintain your own Panel for fast ROI. Survey Back Office's panel management tool provides services for recruiting panel-list online through your portal. After recruiting your panel, you can create targeted segments of your panel to send survey invitations and other email based marketing material. You offer lucrative rewards and bonuses to join and take them surveys.When you're conducting market research, one of the challenges is locating potential respondents.

Survey Back Office's Reward System
Do Surveys & Get Rewards
Survey Back Office recommends you the best survey panels and let you manage your survey opportunities all in one place. Survey Back Office ’s research panel has a unique reward system. It will invite you to participate in research for which you are eligible. For every survey you complete, you will earn points. Then you can redeem your earned points through rewards.



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"Strategic Customer Engagement is Key to Better ROI"

Recently the small business marketing world has been buzzing with the importance of retention platforms for small business growth. It’s becoming more and more important to pay attention to customer retention if you own a business and strategic customer engagement is key to better ROI.

Strategic customer engagement plays a key role in keeping your customers happy and coming back to your business time and time again. How do we know it’s the reason businesses actually grow and what kind of strategic customer engagement has this effect?
Well for starters, 91% of your customers are checking their email on a daily basis. That means that sending out engaging emails is key to strategic customer engagement – email marketing can be annoying but it can also be exactly what compels a contact to book business with you again… and again… and again. You need to be where the eyeballs are – in this case, anything engaging and timely on mobile is a good idea.

Mobile marketing doesn’t just apply to emails – an even more obvious approach to tread carefully through in strategic customer engagement is text. Did you know that 98% of consumers not only check their text messages but read them within 2 minutes of opening them? That statistic promises instant visibility for you and your business. It’s important not to over spam or send texts to contacts that aren’t expecting them from you – but using key historical customer information can grab attention faster and turn a former customer into a current one with the click of a button.
Another place to engage with your customers is through social media. Why is it so important to have a presence on social media sites? Because 71% of consumers check at least one of their social media accounts daily. There are ways to connect for free and organically on various social media sites that can give you huge value in record time that you won’t experience through other media.

If nothing else, the statistics show us that you lose almost 100% of your customers when you are not actively engaging with them. This means that you could lose most of your business revenue, simply by not engaging with your past and present customers. The question then, is, why wouldn’t you want to connect with your customers after your first service if you know that’s what brings them back for more?

The answer is pretty simple. 90% of business owners don’t realize they aren’t engaging with their contacts effectively or they don’t know what to do. They expect that if customers need them they will just call them again. They don’t know the statistic that 85% of them have used different service providers in a calendar year for the same service. They are going to the competition.
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Capture the market before it becomes competitive
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Capture the market before it becomes competitive

Survey research industry is on boom now days and has become very lucrative. But before the charm gets over, you have to create and capture the market. And these smart work, will also give you an edge over the market when it becomes competitive.

But as always, speed drags issues too, therefore your project management team needs a solution which is crash proof and allows you to enjoy the pace with peace. A solution which should have a process to create and manage the client’s research projects and let it flow below, to your panel-list (respondents) & panel vendors, At the same time managing individual’s CPI/CPC and generating a live ROI statistics. The solution should not end here; instead it should end to the end point of your business process, which is your accounting. It should manage client & vendor invoices and their outstanding.

If your survey research business process is managed more through automation, then this speed would be a joy for you and Survey Back Office provides a solution which will surely make you and your team joyful.
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Survey Back Office is a worlds unique & leading SaaS based survey project management solution provider company,which manages online panel recruitment & much more etc..
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Survey Project Management can be defined as the actual process of creating, organizing, and executing a research project plan in order to achieve business objectives. It’s actually a vast subject covering a wide variety of topics.

Here at Survey Back Office, we’re passionate about survey project management because it’s what our software was created for. But we recognize that some people may be coming into project management entirely by circumstance and may need assistance with concepts and terminologies.
We’ve put together helpful original content to introduce you to survey project management ideas, terms, and even provide you with strategies and best practices.

Survey Project Management processes:-
Create project plan:
The project plan includes details about how the project work will be carried out, how it will be monitored and controlled, how communication will be facilitated and information about costs, redirections and panel shall be maintained. But once a project is underway it is typically the project movement where most attention is focused.
Manage team work load:
No project is without problems but the project manager needs to control them so they do not adversely affect the end result.
Monitor projects in real-time:
Planning is carried out in the early stages of a project but there should be ongoing monitoring to ensure the survey project remains on schedule,to manage costs, manage budgeting, send survey invitations, get live statistics; that resources are available and the expected benefits can be delivered. Estimates, deadlines and milestones may need to be altered as the project progresses

Project management Execution:

As projects are being executed, you need to know what progress is being made; there will be milestones you need to hit. One of the best ways I suggest is to organize this is through the use of a project management tool, and best part is, if it exclusively serves business your domain.

Instead of sending emails to discuss tasks that are part of the project, have panel members comment right on the task on the tool to avoid a ton of time spent sorting emails and remembering details.

Survey Back Office’s Major Fundamental for Survey Project Management:-

Create and share survey research links:
Survey Back Office facilitates with Survey Redirection Links Management, This program was designed as a way to manage the client’s survey links, your end pages and panel vendor survey links. This also helps in facilitating the live statistics.

Define and manage length of interview/survey:
The core part in survey research is to differentiate genuine respondents from non-genuine responders, and Survey Back Office facilitates this through its unique LOI feature. A feature that forces the respondent to complete his/her research in a timely manner. This timeline is controlled by the project manager.

Rectifying Redirection:
You can compare and rectify your the redirections with your clients redirections. As the business domain itself has the scope of error.

Pre-Screeners
Survey Back Office facilities with Pre-Screeners feature. Researchers who wish to include additional screening questions or measures in prescreening can create and add pre-screeners before their study. Based on the validations of pre-screeners the study can move further or can be terminated. Survey Back Office pre-screeners has facility to validate the answers and manage their quotas too.

Pay project commissions to Project Managers:
Project manager’s commission system which includes, multi commission calculation system, commission outstanding reports and commission payouts.

The final key for project management involving creatives or marketing is the usage of a proper tool. It should also define the criteria that will constitute a successful project and will be used to manage the expectations of the stakeholders
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