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SunTec Business Solutions
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Increase the lifetime value of customer relationships through real-time customer experience orchestration
Increase the lifetime value of customer relationships through real-time customer experience orchestration

25 followers
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Indirect taxes influence retail prices, and hence affects patterns of trade and consumption. Read the article by Siva Subramaniam ,Senior Vice President & Product Head – BFSI, to know more about the digital journey of Value Added Tax.
#VAT #indirecttaxes #GCC
https://buff.ly/2NacCpT
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Are #banks delivering #personalised and #innovative offerings that their customers want most? Next-generation product management is the name of the game. @madhurkumarjain @cliffevans7 @ Capgemini_Bnkg @ SunTecGroup #Openbanking #ecosystem
https://buff.ly/2wuEWYA
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That the PSD2 mandate has become a disruptive force in the financial services sector is a given. But are banks really taking advantage of this disruption to stay relevant in today’s open ecosystem? The best way forward is to own the entire customer value chain by curating and managing experiences for customers. Here’s Amit Dua’s and Gianluca Corradi’s take on banks becoming masters of their fates.

@simonkucher @GianlucaCorradi @its_amit_dua #openbanking #valuechain #partnerecosystem #customerexperience #disruption

https://buff.ly/2wyRSwz
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Mishandling of customer data by OTTs provides an opportunity to telcos to transform themselves in digital service providers #telcos #OTT #DSP #customerdata #digitalservices #trust #brandloyalty
https://buff.ly/2JtZQeZ
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Blockchain, defined as a technique that allows multiple stakeholders to confidently and securely access identical copies of distributed data, presents a huge opportunity for telecommunication companies. Telcos, however, need to make significant commitments necessary to avail the opportunity.
#blockchain #DevOps #telcos #BSS#telecom
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Predictive analytics will enable CSPs to improve personalization, next-best offer and content recommendations and advert targeting
#analytics #AI #artificialintelligence #machinelearning #data #CSPs
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Smart cities require IoT calalyst of ‘EPIC’ proportions
https://buff.ly/2OOqqCu #IOT #smartcities #EPICmodel
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Keeping customer experience at the heart of their strategic initiatives, mobile operators can gain differentiate themselves from its competitors. Read on to know key factors impacting overall customer experience.
#Customerexperience #customercenticity #competitiveadvantages #customerstatisfaction #netpromotersocre #NPS #networkcoverage #pricing #dataspeed #customerservices #customerexperiencemanagement

https://buff.ly/2nJghvA
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