These guys are consistently excellent, whether you are working with mechanics, management, or sales staff. Have purchased and/or returned clothing, components, accessories including special orders, and they are always very helpful and efficient. Apparently unlike other bike shops in town (BV), you don't have be part of the cliche to get service or support (or even noticed in an empty store!).
I've used Sunnyside Sports for the past couple of years. They have a great selection and I've always received friendly service and no obnoxious pressure to buy (or disinterest when they realize I'm not in the market for a new bike, just new handlebar wrap). I especially love their 4-legged associate.
Called for local trail conditions and the staff was EXTREMELY helpful! They not only were very knowledgeable on current trail conditions but they asked around with other employees and even checked twitter to look for trail updates. They knew that I wasn't buying anything but they still went out of their way to get me accurate information.
Very impressed with this shop. Plenty of everything , really helpful staff and great service. Smashed my deraileur yesterday - took the bike in at midday and had it back by 5pm... just in time for the long weekend. Thanks Chris and Corey your service was first class.
This review is purely for their rental program.
We wanted to check out some of the trails on our trip to Bend, Oregon but did not want to worry about hauling our bikes around. Sunnyside offered a great selection of nice full suspension mountain bikes and a fair price to take them out for the day. The shop is very clean, modern and has a great selection of really cool products. This is definitely our lbs away from home when we're in Bend.