Response from the owner - 5 months ago
Thanks so much for sharing your concerns. We love any opportunity to learn and grow as a company. However, I want to take this opportunity to clarify a few of your comments. First, our one bedrooms range in price from $669-$765. Perhaps the price you mentioned included some optional add-ons such as cable, internet, or a carport. Second, while our rent is due on the 1st of each month, we offer a 5-day grace period without any additional penalties or fees as we know, often times, pay days fluctuate or unexpected things occur. Unfortunately, if we do not receive the rental payment by the middle of the month we will file the account with our Attorney but there is still an additional month to pay and stay after that occurs. I realize this policy seems a bit strict but most of our residents feel this is fair.
Again, thank you so much for your feedback and if you ever feel like you'd like to discuss your concerns further I would love to meet up and chat!