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Stuart Selbst
145 followers
145 followers
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We write a lot about customer service because as Chief Operational Officers we train on, and document customer service policies, for our clients. When we work with our clients on servicing their customer base we always make sure that the service that the…
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In my corporate years I was primarily a leader in the call center (customer service) department for large health insurance plans.  We were the Rodney Dangerfield of work units; we never got any respect.  I’m not talking about a lack of respect from our…
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Over the last week or so, I have been writing about the things all businesses owners should have or do to be successful in their business. Now, I’m going to do a recap so that you have all the information in one place.  We started out talking about the…
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Welcome to the 5th and final post about things you need to successfully run your business. In today’s post we are going to discuss sharing information (news) and staying in touch with your network. Staying in-touch with your clients, prospects and…
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Welcome to the 4th of our 5-part blog series about what you need in order to successfully run your business. One of the reasons business owners hire Your Remote COO is because they don’t have time to properly run their business. People we have worked with…
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Welcome to part 3 of the 5-part series about what you need to successfully run your business. In this post, I am going to talk about the professional services that you need to hire from day one to get your business off the ground and keep it successfully…
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As I mentioned in our last blog, “The need for a CRM”, we are writing a 5-part series on key components you need in your business. This is the second entry and is all about the need for establishing a strong relationship with your bank.  One question we…
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When starting a business or just trying to run one, there are tools that you need to be successful. This is the first post of a 5-part blog series to help small businesses rethink their investment in software, marketing, finances and partnerships. In…
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I can’t believe we are just a few days away from another New Year…2018! As I sit at my desk this morning reflecting on the past year, I am reminded that I turned 50 years old this year but I am also reminded of some great successes in business and some…
2017, my year in review
2017, my year in review
stuartselbst.com
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Today is my 50th birthday. Looking back over the past 50 years, I know I have made mistakes. As I sit here, on vacation in Hawaii, waiting for the sun to rise over the ocean, I feel so very thankful for the many blessings I have in my life.  I want to…
OMG, I turn 50 today
OMG, I turn 50 today
stuartselbst.com
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