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It's nice to know I'm in the best of company when I dismiss Windows 8's interfaces. 
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Roberto Rosselli Del Turco's profile photoRichard Gaskin's profile photoJoel Pomales's profile photoSvein Morten Erikstad's profile photo
21 comments
 
A steep learning curve for a UI isn't necessarily a bad thing--if the UI is worth learning. However, I suspect that isn't the case here.
 
In the business world, you are losing production by having to teach someone a new interface just because that's the direction MS wanted to go.
 
For all their downsides, I don't see the mouse and keyboard going away any time soon. So designing an interface for the PC that puts touch first is a ridiculous idea. I don't know why these companies think that one interface to rule them all is the way forward.
 
+Brian Barton And let's not forget the many many hours of extra work it causes to IT people like me (us?). Questions like "Duuudes, where's the Start menu?" and "Can I please have shareware XYZ to restore the Start menu?" and "Help, I can't find XYZ anymore" will cost IT support people many many many hours of extra-work. Those man-hours of work aren't free. Not at all. So TCO-wise it may be cheaper for a business to stay on whatever Windows version they have or even look to other alternatives. Depending on what your users are supposed to be able to do or not there may be several viable alternatives out there. This isn't the "You must have IBM PC and Microsoft OS" world of the 1980's anymore.
 
+Drazenko Djuricic This? This is nothing compared to the garbage my ZDNet trolls spout. I don't even read them though. On Google+, I do read the notes because I can delete and block the true clowns while leaving the comments and people who disagree with me completely but do so in an intelligent and polite fashion. 
 
I guess it is all in the eye of the beholder.  I can jump between Linux distributions without any issue, but when I had to install Windows 7 this week, I really struggled.  I'm a fairly solid technologist, but primarily on larger systems, and I use Linux as my primary workstation.  I really haven't used Windows in any significant way in nearly a decade.

When you are out of the ecosystem, it takes time to adjust.  Probably longer for people that aren't as skilled.  +Steven Vaughan-Nichols I think your trolling problem has more to do with fear than animosity.  A huge ecosystem has built up around supporting the Windows/Office desktop in corporate environments.  It is a surprisingly high percentage of the cost of IT, and an increasingly large security hole.  I'd speculate that the majority of data center break-ins are linked to compromised desktops.  Windows 8 is probably a fine product, but I'm not sure it fits the enterprise need for a less expensive and more secure environment.  For all its fancy changes to the UI, fundamentally it is the same product thats been sold to the enterprise since Windows for Workgroups 3.1.
 
The trolling on ZDNet is breathtaking. I think some of those trolls are professionals. They're out from under the bridge the moment a story goes up.

Windows 8 is really crazy. I'm a Linux guy, too and I'm not afraid of new UI ideas. I like Unity and find Gnome shell pretty easy to use. Win 8 was baffling. I can't imagine normal people learning to use it. Never encountered anything less intuitive.
 
«Speaking of experienced users, Nielsen said his study revealed that those folks were downright confused by a software called Windows not actually supporting windows.»

Brilliant!
 
+Drazenko Djuricic I have always find surprising that (a) some Microsoft stuff does not work well (b) Microsoft, the vendor, is not asked to solve the problem and (c) you, that are not a Microsoft employee, are asked by your workmates to fix it!

Since I can say 'no', I say 'no' to such requirements with questions like "Look at me: am I Microsoft?", "Do I look like Bill Gates?" or "Why don't you ask Microsoft to fix it?" After all, if I have a problem with my Toyota car, I will not demand, say, Peugeot-Citröen to fix it.

But, holy crap, IT is different: you are expected to fix Microsoft's sh*t, no matter you have never been given training in Microsoft technologies.

Saying "no" perhaps will no contribute to make you me a popular guy, but in return you save a lot of time, that you can use on productive tasks, and avoid lots of headaches.
 
+Diego Alberto Arias Prado Ed Bott is not a troll.  He is pro-Microsoft.  As long as we remember that these are editorial pieces and not news, we should be able to handle differences of opinion.  We may not like it, but Windows is a viable platform for many tasks, and it's advocates are not idiots.

Personally, if I was starting a business or developing a product, I'd use open platforms by default and make proprietary applications prove their worth.  The flexibility and freedom of an open platform provides greater opportunity to adjust to changing variables.
 
+James Schweitzer Perhaps Ed Bott is not a troll, but the article I mention is a master piece of trolling. I don't feel happy, neither wish it happens, when a workmate has problems with a virus or looses part of his work because its Windows Vista powered PC hangs.
 
Have you read what the same person said about the iPad when it first came out? Maybe you should.
 
Have you ever looked at Nielsen's own website... I would hardly consider him an expert on UX if that is his idea of usability.
 
I would say it is usable, but I would not say it is overly so or well designed.  For someone that talks of usability, at the least I would think his site would be size responsive (a key ease of access feature) and given the shift in user demographics to touch interfaces (i.e. smartphones and tablets) a bit more in tune with the UX in a touch environment (and responsive to the presence of such an environment, not a hard thing to do in HTML5).  Instead it is a simple unresponsive list of text hyperlinks that do not scale well and are not very usable from a touch standpoint.  It is simple and usable, yes, but also antiquated and lacking in any real innovation or consideration of current usage trends.  Which I find humorous given his multiple rants against the exact same design problems on iPad, Kindles, W8, etc.  He is a great expert who cannot take his own advice apparently.
 
I also took the time to check out his group's website and dive a little into the code... yeah, HTML4.0 transitional, js user detection agent... for someone that harps on usability, time to take advantage of the HTML5 advances.  This is not the era of HTML5 being unsupported, all smartphones and tablets have good HTML5 support and most PCs are on a browser that supports the relevant design elements of HTML5.  This further supports my argument that he is a man who cannot bother to take his own advice.
 
Oh god my eyes :)
His partner's website askTOG is even worse.  I have a 23" HD widescreen monitor and the text on the site is near unreadably small.  I'm sorry but if I was looking for usability experts I would never hire these guys in a million years.  If your job is usability and UX you should damn well make your own materials up to date.  For contrast look at "Presentation Zen" and how his work keeps up to date as tech advances.
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