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Steven Macdonald
Works at KingsPoint AS
Attended UK
Lives in Estonia
138 followers|25,251 views
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Steven Macdonald

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32 Customer Experience Statistics for 2016 http://www.superoffice.com/blog/customer-experience-statistics/
2016 was a great for customer experience and adoption rates continue to climb. Check out these customer experience statistics to learn more.
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Steven Macdonald

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18 #CRM Conferences you Need to Attend in 2016 http://www.superoffice.com/blog/crm-conferences/
Check out our hand-selected list of the “Must Attend” CRM conferences based on overall quality, content, network opportunities, and potential key learnings.
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Dashboards & Analytics: The fast track to hitting your #sales quota http://www.superoffice.com/blog/sales-quota/
Check out this in-depth article by Toma Kulbyte, which explains the secrets to helping your sales rep hit their sales quota.
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10 Reasons Why Sales People Need CRM http://www.superoffice.com/blog/why-sales-people-need-crm/
Are your sales team refusing to use CRM software? Check out these 10 reasons why sales people need CRM!
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How to Coach your Sales Team for Success http://www.superoffice.com/blog/coach-your-sales-team/
Looking for ways increase revenue and increase win rates? In this post, Toma Kulbyte explains how you can coach your sales team.
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Discover the best time of day and day of the week to make a sales call.
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Steven Macdonald

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New Study: 1 in 3 companies do not respond to customer service emails http://www.superoffice.com/blog/customer-service-benchmark-report/
The Customer Service Benchmark Report identifies how 250 companies handle customer emails and includes tips to help you deliver better service.
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Top 10 Most Read SuperOffice Blog Posts in 2015 http://www.superoffice.com/blog/top-10-superoffice-blog-posts-2015/
We've rounded up your favorite SuperOffice blog posts from 2015 and packed them into a single post to make sure you didn’t miss any of them.
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7 ways to manage a remote customer service team http://www.superoffice.com/blog/remote-customer-service/
Remote working is on the rise, and for good reason! Check out these 7 tips on how to manage a remote customer service team.
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Customer Service Horror Stories: The Return of Bad Support! http://www.superoffice.com/blog/customer-service-horror-stories-part-3/
These customer service horror stories are great examples of how not to deliver good customer service.
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10 Tricks That Will Turn You into a Customer Service Pro! http://www.superoffice.com/blog/customer-support-tricks/
Looking for ways to improve customer service? This article by Zarema Plaksij provides 10 Customer Support Tricks to make you a pro!
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How to Write an Effective Sales Pitch in 10 Minutes
http://www.superoffice.com/blog/sales-pitch/
Amazingly, 20% of top sales reps close 80% of all sales deals. Sounds crazy, right? And this means that 80% of each sales team fights over the remaining
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People
In his circles
313 people
Have him in circles
138 people
Prem Nath Vishwakarma's profile photo
Bill Cobb's profile photo
ronit sharma's profile photo
Mark Mccrindle's profile photo
Daniel Castro's profile photo
Mike Arnesen's profile photo
sol vega's profile photo
Anna Papasiopi's profile photo
Brian Jensen's profile photo
Work
Occupation
Online Marketer
Skills
online marketing, SEO, Web Analysis
Employment
  • KingsPoint AS
    Advisor, 2012 - present
    Working to create success stories
  • Hurtigruten ASA
    E-Commerce Manager, 2009 - 2012
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Estonia
Story
Tagline
Content Marketer
Introduction
Passion for creating content, conversion rate optimization and blogging.
Bragging rights
Creating online success stories
Education
  • UK
    Business Management, 2001 - 2003
Basic Information
Gender
Male