I've lived in Land O Lakes for around 9 years ago and went looking for a local mechanic a couple of years ago so I could stop paying dealer prices for everyday service.
I looked around a bit online and read a bunch of reviews for different places and decided to give Paul's Mobile a shot. He was pretty close to where I lived and I figured anyone that's been in business for 2 generations must be doing something right.
In the past few years, Paul's Mobile has repaired my AC, installed a set of new front struts and done some other service work on my 2003 Hyundai Tiburon GT. I've always been very happy with the work they've done but today they've truly earned my respect!
When my car wouldn't start earlier in the week, I got it jump-started and took it to Advanced Autoparts to get the battery tested. The guy at Advanced hooked it up to a machine and told me it was likely my starter since the battery and alternator looked good based on the readouts. I also had taken my car to the dealer a few months ago for something minor and they recommended some additional work which I passed on due to funds at the time.
So today, I brought my old girl over to Paul to get looked out do to the starting issues. Of course it started right up in my driveway but I couldn't have that doubt moving forward. Paul came right out as I pulled in and hooked it up to test the battery and said it looked fine. He also looked at the two items the dealer told me I should have repaired, asked me a couple of questions about each and told me it was not yet necessary to do anything and to wait until I really needed it (explaining what to look out for).
Finally, he agreed with what the Advanced Autoparts guy said that my issue was likely my starter but he wouldn't be able to know for sure unless the issue starting up happened while at the shop (which of course they never do). So he showed me where the starter was on my car and a little trick to get the starter to work in a pinch and sent me on my way telling me to come back when I knew for sure it was the starter.
I'll tell you what, in my nearly 32 plus years of driving, I've never, ever had a mechanic send me away telling me he'd be happy to do the repairs if I wanted him too but that I should probably wait on doing any of them until we knew for certain what the issue was.
Wait you mean you are not just going to take my money and do the repairs anyway?
That conversation has earned Paul's Mobile my respect and more importantly my business and my future recommendation and referrals. Thank's Paul for your honesty and integrity. It's rare to find it in the auto industry and it is much appreciated! I'll see you next time when things are really wrong.