Response from the owner - a month ago
We appreciate your feedback. We take our residents reviews serious. In regards to the person you are referring to, we have taken the necessary steps to ensure this individual is not hanging out in the common areas here at Springhaven Village. We have also hired a new security company that is available and will promptly respond to residents calls when the office is not open. We know that our past security company was lacking, and that is why they have replaced them. Please be sure to report any incidences you may encounter. If it isn't brought to our attention, we cannot address the issue. We were not aware of the previous incident you had with this individual and that is why it is so important to bring any and all incidents to the attention of the staff or security.
Staff of Springhaven Village