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SpotReviews
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Online Store Ratings, Product Reviews and Deals
Online Store Ratings, Product Reviews and Deals

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A negative review can be concerning especially for small and medium sized online retailers who are looking to grow their brand. However, a #negative #review also presents opportunities to engage with your customer and allows them to express their feelings about the shopping experience on your website.

http://blog.spotreviews.com/2015/08/5-tips-to-deal-with-negative-online-reviews/ 
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