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SOS Tech Solutions
Computer Support and Services
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Hey there, in case you missed this on the evening news, Diane Ako of KHON2 interviewed me for the following consumer alert:

Oversharing on Facebook could leave you vulnerable to targeted ads, identity theft (link: http://bit.ly/28LzsAj)

There are a few tips at the end of the video that can keep you or someone you know from becoming a victim:

• Go to your Facebook Ad Preferences and disable Ads in categories you're not interested in
• On your phone, you can disable Facebook Ad delivery. On iOS, go to Settings > Privacy > Advertising > Limit Ad Tracking. On Android, go to Settings > Google > Ads > Opt out of interest-based ads.
• If you want to be extra careful, you may want to remove your phone number, birthday, relationship status, location tracking, vacation announcements, pictures of your kids and where they go to school. Keep only real friends and know that strangers and advertisers may be harvesting your information to sell ads or do you harm.

Be sure to share this with anyone you think could use these tips.
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SOS Tech Solutions

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LinkedIn Data Breach Alert!

Last night a data breach on LinkedIn resulted in the theft of over 117 million passwords. This may be one of the largest data breaches of the year. According to CNN Money these passwords are currently for sale by hackers on the black market. If you or your company has an account on LinkedIn, here's what I recommend you do:

1. PASSWORD CHANGE

Log into your account and change the password. To do this:

• Click on your image in the top-right hand corner to open the drop-down

• Click Privacy & Settings - Manage

• Scroll down and click on Change Password (see picture)

Sidenote: If you've forgotten your password, simply request a password reset.

2. 2-FACTOR AUTHENTICATION

After your password has been reset, LinkedIn will give you the option to expire all existing sessions (do this) and to add 2-factor authentication. With this enabled it will require a text message to log in every time you sign in from a new computer. It's an annoyance but something I recommend to keep your account secure.

3. CROSS CHECK

Let me guess - you're LinkedIn password is the same as the one used for your Facebook, Google Plus, Gmail, Yahoo, Pinterest and bank account? Did I guess at least one? Cross check your other accounts and change those passwords as well. Hackers are smart - the first thing they're going to do after trying to get into your LinkedIn account is try that same password elsewhere and they'll use bots and scripts to do it to thousands of people at a time.

DON'T BE A VICTIM! GET THIS DONE NOW.

A pleasure to be a source for information and inspiration.
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SOS Tech Solutions

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IQBAL HELPED SOS ORGANIZE THEIR BUSINESS BY SIMPLIFYING OPERATIONS AND LEVERAGING RESOURCES TO PROVIDE A SUPERIOR CUSTOMER EXPERIENCE

Guild offers instant access to relevant experts to help business leaders overcome challenges in their organization and capture those fleeting opportunities that can slingshot a business to the next level. Behind this innovative organization is Iqbal Ashraf who recognized that business leaders shoulder immense responsibilities, from building client relationships to driving performance and innovation. Wouldn’t it be nice to have a place to turn for instant advice and expertise from a global network of seasoned and talented professionals? Voila, Guild management consulting was born.

Since 2012 the company has been steadily growing, thanks to Iqbal’s own expertise in showing business leaders how to leverage their resources to solve problems. His experience ranges from pioneering “cloud accounting” in Hawaii at ProAccounting to a number of roles at General Electric (GE) where he coordinated with outsourced teams throughout the globe to service Healthcare and Fortune 500 companies.

On this month of May, 2016 we at SOS wholeheartedly appreciate and congratulate Iqbal on his hard work and success. Congratulations!
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I can hack your cell phone's voicemail in 60 seconds..And if I can do it... so can most anyone

One of the things we've noticed with our Total Voice Hybrid PBX's (our phone system solution that gives efax, voicemail to email and call recording features all without needing to change existing phone lines) is that it lets us change the caller ID for outbound calls.
Believe it or not this is all that's needed to get into pretty much anyone's cell phone voicemail.

How it works

Phone hacking, also known as "phreaking," is easy to do. A technique called Caller ID Spoofing, has been used and abused for years. Alleged victims of these hacks include Paris Hilton and Lindsay Lohan and can be accomplished with any number of voice-over-ip providers.

The flaw lies with the way your cell phone company recognizes that you are you... calling your voicemail. They do it based off your caller ID information. So, if a call arrives on your cell number, it rings your phone UNLESS the caller ID matches the cell phone number, in which case it puts the call right into your voicemail. So if a phreaker wanted to get into your phone's voicemail, all they would need to do is change their caller ID to match your cell number and then call it. Done.
What to do about it

Upon request, your cell phone company can add a security pin that must be entered each time before giving access to voicemail. Verizon has this feature enabled by default on most new accounts as they are aware of this security flaw.

So in summary, don't phreak out! Contact your cell phone company and have them add a security pin to your voicemail.

-A

PS. We're sorry but there is currently a wait list for Total Voice. Thank you for understanding.
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HACKERS SEIZE CONTROL OF LA HOSPITAL'S COMPUTER SYSTEMS

Hollywood Presbyterian Medical Center was recently the target of a ransomware extortion plot in which hackers seized control its computer systems and then demanded that directors pay 40 bitcoin, the equivalent of about $17,000 in USD to regain access. (see: http://www.latimes.com/local/lanow/la-me-ln-hollywood-hospital-bitcoin-20160217-story.html)

They paid the ransom and the FBI is involved. Supposedly no patient records were compromised (which is hard to tell by the way) but it's one of the first public ransomware hacks on a US soil that put lives at risk.

-A

PS. We protect networks against this sort of thing. If you're not 100% sure that your network is secure then give us a call for a free assessment.
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The 1 thing you need to know about TODAY's Windows 10 "Anniversary" update

To commemorate Windows 10's first birthday Microsoft has released an "Anniversary update" today. The update is free and features a number of upgrades including selfie login for websites and apps and an unlocked Cortana.

Rather than list a bunch of features you probably don't care that much about, I've distilled it down to 1, what-you-need-to-know upgrade you should really be aware of:

The 1 thing you need to know: they've upgraded Cortana

Cortana was Microsoft's answer to Apple's Siri personal assistant and comes standard with all copies of Windows 10. The upgrade can scan your email and calendar to prompt you to do something or organize meetings for you, as well as send text messages to Android and iOS devices.

It can now prompt you throughout the day with questions such as "What time would you like your alarm?", offering to buy you lunch or send information for you. It can also remember things that aren't time related, such as "Remember that I parked my car on Bishop Street". You can then ask Cortana later to remind you where your car is.

There isn't a way to turn Cortana off in the Windows 10 update, so if you're worried about Microsoft storing your data will then you'll have to make sure to periodically wipe the assistant's memory. The linked article shows you how.
In this guide, you will find the steps you need to follow to turn off Cortana in Windows 10, how to stop personal data gathering, and the steps to remove personal information already stored in the cloud.
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In case you missed this on the KHON2 morning news, Diane Ako aired a consumer alert:

Beware of ‘tech support’ impostors who can get remote access to your computer, phone

See if you can find anyone you recognize in the video (give away: it's me!).

There are 3 tips at the end of the video that can keep you or someone you know from becoming a victim:

• Don't give your credit card information to anyone over the phone
• Don't give remote access to your computer to someone you don't know
• Always install and use paid antivirus software

Link to video: http://bit.ly/1XXkNnX
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Hey there, did you know that Imperial Plaza has stall #3126 listed on Zillow for $50,000? Here's the listing on Oahure.com (http://www.oahure.com/SearchMLS_Details.php?MLSNumber=201610884&PropertyType=CND)

Seems a little crazy, right? But even more crazy is the fact that some of the calls we've been getting lately are from businesses hit with ransomware and don't have a current backup. Often the backup they "thought" they had was actually 6-months to a year out of date.

Out latest Tech Insider newsletter is all about ransomware and includes 3 simple ways to protect you and your business from this growing threat.

Check it out here: http://soshawaii.com/ema/technology-insider-may-edition-digital/

Also, if would like to place an ad or coupons for your business in an upcoming newsletter, we'll give you free ad space. Yes, it's free, no gimmicks - just adding value. Simply shoot me a message.

Thanks!

-Attila
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You wouldn't believe it, we had yet another computer come to the Lighthouse infected with ransomware. This time it was Teslacrypt a new, nasty one that Norton is calling "epidemic." The initial ransom is $500 and if the ransom is delayed, it doubles.

So, I thought it might be helpful to send out some quick tips that could protect you from a similar fate. SOS Total Security and SOS Total Backup can also help prevent ransomware infections.
1. Protection
The first step in ransomware prevention is to invest in cybersecurity software and no, if it was free it doesn't count (sorry AVG and Security Essentials). Start with an antivirus with active monitoring and layer on other applications that are specifically block internet access to suspicious sources such as ad ridden, hacked and social engineered websites to prevent accidental infection.
2. Backup
Next, as much as it may pain you, you need to create secure backups of your data on a regular basis. You can go old-school and purchase USBs or an external hard drive to save new and updated files—just be sure to physically disconnect the device from your computer after backing up otherwise they too can be infected with ransomware. Cloud backup storage is a better and more automated option but be sure to seek a provider with high-level encryption and solid reputation.
3. Action
Finally, stay informed. One of the most common ways that computers are infected with ransomware is through social engineering. Educate yourself on how to detect phishing campaigns, suspicious websites, and other scams. And above all else, exercise common sense. If it seems suspect, it probably is. Here's a great article to start with.

Always a pleasure to be a resource for great ideas and inspiration.
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HAPPY ST. PATRICK'S DAY!
Let's Celebrate With Some Facts & Trivia
Trading trivia and debating facts over drinks is a longstanding tradition in bars and pubs around the world. (In fact, that's how the Guinness Book of World Records got its start.)
In keeping with that tradition, here are some St. Patrick’s Day facts and trivia to share/debate/argue over with your fellow elbow benders this weekend—courtesy of the folks who started it all, Guinness.
* In Ireland, St. Patrick's Day is a religious holiday similar to Christmas and Easter.
* Erin go Bragh translates to "Ireland forever."
* The very first St. Patrick's Day parade was not in Ireland. It was in Boston in 1737.
* The largest parade in the United States, held since 1762, is in New York City, and draws more than one million spectators each year.
* Over 100 US cities hold a parade every year. Some of the other biggest St. Patrick's Day parades are in Chicago, Illinois and Savannah, Georgia.
* In 1948 President Truman became the first president to attend a St. Patrick’s Day parade.
* The city of Chicago goes so far to celebrate that they dye their river green.
* Green is associated with Saint Patrick's Day because it is the color of spring, of Ireland, and of the shamrock.
Have a fun and safe St. Patrick's Day!
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This is fake... don't fall for it

Believe it or not we see this pretty often. This picture was sent to us by a customer just yesterday (and thank you for allowing us to use it - you know who you are!).

They're websites that pop up with a fake error message stating something like, "you're computer is infected, call this toll free number and give us money..."

Don't fall for it! We did a spot on KHON2 about this very thing a few months back, "Online scheme fakes computer virus to get your money" (http://khon2.com/2015/10/12/online-scheme-fakes-computer-virus-to-get-your-money/).

Here's how to tell that it's fake:

Look at the web browser in the background. See that there's a really long website url there? It means that it's just a website with a pop-up error message. That's it - it's that simple! So either hit ctrl-alt-delete and end your web browser or reboot your computer. Done!

-A

PS. The customer who experienced this problem had us add an extra layer of Web Protection for safe, productive web use. So, happy ending!
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2800 Woodlawn Dr #295 Honolulu, HI 96822
2800 Woodlawn Drive #295USHawaiiHonolulu96822
(808) 861-9595soshawaii.com
Computer Support and Services, Software Company
Computer Support and Services
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Mark M
2 weeks ago
Highly recommend these guys for responsive, IT services. We're a 23-user business and SOS has been our go to for years. Honest, trustworthy, and they tend to fix things right the first time.