Response from the owner - 3 months ago
Stephanie, we are saddened by this review. Our management team works very hard to provide an atmosphere of accountability for our residents. We are available for a meeting to discuss these complaints and resolve what issues you may be having. Our maintenance team is responsive and timely in resolving work orders but if you have a service request that needs to be attended to, again please feel free to reach out to us. Residents can request maintenance through our resident portal or by reaching out to our maintenance phone number 866-748-3712. It is our goal to provide you with a great experience and would like the opportunity to resolve any issues you may have.