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Simple Helix
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Consumers are expected to spend significantly more in online purchases this year than they did in 2014. Is your #eCommerce business prepared? http://bit.ly/1X386EL
2015 should be the best year yet for online retailers. Online retailers are poised to generate over $1.8B in sales on Cyber Monday and $1.4B on Black Friday sales, easily topping the amount consumers spent online in 2014.      Year after year more shoppers are choosing to start their shopping earlier and earlier with sales in 2015 expected to start picking up noticeably in late October....
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How can your #eCommerce business achieve success? http://bit.ly/1Lsf4yX
Today's e-commerce companies have to put in the work if they hope to be successful.  
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When it comes to e-commerce, no news is bad news. http://bit.ly/1JHTxiS
When it comes to your online shoppers, no news is bad news. Here's why you should let your shoppers talk on your website.  Keeping your online clientele engaged by allowing discussion through comments, forums and tweets lets you shape the conversation around your brand. If you force discussion off of your website, it can fall prey to toxic elements present in all online discourse. Instead,...
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Does the advice offered in "Field of Dreams" hold up for e-commerce? Let's take a look: http://bit.ly/1LdKUPT
Instead of taking a Field of Dreams strategy, e-commerce organizations must be ready to work to bring in clients.
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Is it time for your organization to consider a shared hosting environment for its cloud needs? http://bit.ly/1he8UpU
Is it time for your organization to consider a shared hosting environment for its cloud needs?   
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How does your #hosting provider stack up? http://bit.ly/1ju76e6 #eCommerce
There are lots of hosting providers out there, but how can you tell which one is right for your business?
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The #holiday season is almost upon us - and #eCommerce retailers need to make sure they're prepared. http://bit.ly/1WZGSyy
Although the holiday season might seem far off, it's never too early for e-commerce companies to prepare.     
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E-commerce is bigger than ever, and online retailers are always looking to improve. Check out these 7 ways to make your online store even more awesome: http://bit.ly/1xR8XZV
Here are seven tips for making an online store more consumer-friendly and ready to take on its industry in 2015.
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With dedicated hosting, your service provider devotes a single server just for the business. This means your company has an isolated, secure environment just for its own purposes. http://bit.ly/1LdL8GW
Is now a good time for your business to take a look at a dedicated hosting environment?   
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Magento 2 will feature a number of upgrades. Is your e-commerce site ready? http://bit.ly/1he5cg6
While the Merchant Beta trial period is still underway, many retailers are looking forward to the full release of Magento 2. 
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Not all hosting providers are created equal. http://bit.ly/1ju76e6
There are lots of hosting providers out there, but how can you tell which one is right for your business?
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WordPress has been a powerhouse platform for thousands of websites - but what exactly makes it so great? http://bit.ly/1h7cfXN
WordPress has been a go-to platform for websites, but what exactly makes it so popular?
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Contact Information
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4092 Memorial Pkwy SW Ste 202 Huntsville, AL 35802
4092 Memorial Parkway Southwest Ste 202USAlabamaHuntsville35802
(866) 963-0424simplehelix.com
Web Hosting Company, Business Service
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4.2
104 reviews
5 star
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1 star
16 reviews
"Michael davis was quick, and gave me efficient service."
"It's a shame that the size of the company, has attendants not as efficient."
"Switching from my previous cloud host to Simple Helix was a breeze."
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Steve M's profile photo
Steve M
2 months ago
Avoid. Avoid. Trust me. These guys have become extremely negligent with site management. Our site has been down for 5 days. This is a nightmare. Also, the technical support reps are constantly joking around. I've never seen such a high level issue treated with such little care.
Response from the owner - 2 months ago
Steve, do you a have a ticket open? I'm sure we can resolve these issues. Please let us know the ticket number and we would be happy to assist.
Kelly Kayne's profile photo
Kelly Kayne
in the last week
Amazing customer service, each time they go above and beyond to help out.
Response from the owner - in the last week
Thank you for the positive review. We are thrilled to see that you are happy with our service and look forward to continuing to meet and exceed your expectations!
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Toby Weiss
10 months ago
We have moved 5 production web and database servers over to Simple Helix in the last few years to empower many high traffic websites for our international non-profit. Simple Helix have been fantastic in every area, including on boarding, migration assistance, support and the server performance. They are so fast to respond to support requests, and are very patient to help us learn their system. After working with many other hosting providers I couldn't be happier with Simple Helix and definitely want to stick with them for the long term!
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Arthur HuangZhuo's profile photo
Arthur HuangZhuo
7 months ago
Have been using Simple Helix to host our Magento store for almost 2 years, the loading speed is super fast and their service is amazingly prompt. Whenever I open a ticket I receive their response within one hour and usually the job can be done within 2 hours. Honestly speaking that's not something I would expect from an American company - most of them so f**king slow in doing anything.
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Eric Evdosin
in the last week
Price & Service is outstanding! Highly recommend this company to anyone looking to start a store online. A+
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Dominic Martin
4 months ago
Customer beware. I recently had a card re-issued which invalidated the billing for the card on file. With less than 24 hours notice 3 e-commerce sites were suspended. Our first email notice came in at 12:05 am Saturday that there was a problem, second email approximately the same time Sunday. Then then the account was suspended Monday evening. Here's the issue, by their own admission their billing department is closed all weekend they are only there Monday through Friday 8-5 local time. We are the same way except our payables is closed on Mondays as well. The first time that we saw any of these emails were when we got into the office Tuesday morning. They have a double standard and want responses when most companies including themselves are CLOSED. To top it all if the AR person didn't care and got incredibly rude when called on it.
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Response from the owner - 2 months ago
Hi Dominic. I believe you worked with our system admin team and were able to get all issues resolved to your satisfaction. If you have any more pending concerns, please let us know and we would be happy to work with you to address them.
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CountryMun Mollie
8 months ago
I have used at least 6 other hosting providers in the past and Simple Helix knocks spots off all the others I have used. I am consistently surprised and delighted by the speed of tech response - 24/7 support means exactly that. Staff go above and beyond the call of duty to resolve issues. I have little tech knowledge and they are extremely patient with my silly questions and always resolve the issue for me. I can't think of anything else to say except I would recommend Simple Helix 110% - seriously, this company is outstanding!
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Jordana Sager's profile photo
Jordana Sager
10 months ago
Amazing technical support. BEYOND terrible billing/customer service support. There is a complete lack of communication between these departments. I have never in my life experienced such bad customer service. EVER. They made a mistake and forgot to backup my site due to a miscommunication between billing and technical support. I lost data ( no fault of theirs) and now have to pay a programmer to retrieve what he can from his old backup because of their error in not backing up the site- which i had paid for them to do. They refuse to talk over the phone to resolve the issue with us. And offered only to refund the amount we already paid in backup fees (which is a moot point since there is was no backup made)- Rather than offering a more reasonable solution. Its a fight over $55. Which clearly is worth more to them then a customer that pays $195 a month in hosting fees to them. Really shocked. And so disappointed. Be weary...
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