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Simon Klees
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Pay-offs op afbetaling. Vraag mij hoe!
Pay-offs op afbetaling. Vraag mij hoe!

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Fotoshoot Koningsdag
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25-04-14
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Been working on the all new RTL web sites. They're online now!

http://www.rtl.nl

Blizzard has this cool feature to protect your account: The Authenticator. That's a device or an app on your phone that you connect with your Battle.net account. It gives you some numbers with which you can log in on Battle.net: your account, games et cetera.
But if you lose this Authenticator, you're kind of screwed. You can go to the Blizzard support page and make a request to remove the Authenticator from your account. You have to send your passport, so they can verify it's really you.
OK. So you send them a copy of your passport and you get a ticket number. You get an e-mail, saying 'Bla bla, here's your ticket number: #12345. LOG IN TO SEE THE STATUS OF YOUR TICKET'.
Wait... What!?
It also says they try and resolve tickets within 24 hours, but that sometimes you'd have to wait two days.
It's been five days now.
NOW WHAT...!?
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