Response from the owner - 2 weeks ago
Sorry to hear of your Experience . We have tried to reach you to discuss the matter but have had no success.Every potential customer is important to us . Elizabeth our secretary at the time has only had positive feedback with her phone handling skills . We do offer 24 hour service for water damage emergencies including sundays , and do schedule regular jobs , 6 days a week , excluding sundays ( maybe a glitch in the phone system) . We will Look Into the matter and be happy to give you a free cleaning to verify our 100 positive online reviews . Look forward to hear from you.