Response from the owner - 5 months ago
Thank you so much for taking the time to share your experience at Silverado with us. And what a fantastic review to read! We are delighted that Jacob took your visit to the next level and thank you for recognizing his efforts to do so. We're also very happy to see that your renovated room was beautiful and all that you expected regarding your bed, TV, kitchen and appliances. We realize that there are many destinations in Napa Valley, so it's great to hear that you opted to experience our on-site activities like the Spa, pools, shopping, The Grill, etc. Our associates work hard to make our guests feel warm and welcomed so thanks so much for bringing their hospitality to our attention. With our 130 + years in the making, we have a long history that is waiting to be written and we are excited about you being a part of our future. We look forward to your return, hopefully soon!
Until next time,