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Signature Worldwide
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Congrats to Justin of +La Torretta Lake Resort & Spa for taking home top honors for the Best Shop Call of Q2! Justin wowed the voters with his professionalism, ability to build rapport and identify the customers needs. If you haven't had the chance to listen you can check out the full call here. Thanks to everyone who voted! #training   #customerservice  

https://vimeo.com/134339223
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How do you handle guest complaints online?  We found 7 Ways to Soothe a Customer Complaining Online via +Entrepreneur  ​ to help you respond succesfully http://goo.gl/zK3rAK
Customers can complain anonymously but you have to respond publicly. Be nice and patient.
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Signature Worldwide offers complete equipment sales training programs to ensure success from prospecting and building relationships to negotiating and closing the sale. Whether you have a need for phone sales training - inbound or outbound, in-person sales appointments, telephone or email prospecting, and even conducting cold calls, Signature Worldwide has your solution. For more information, visit us online http://goo.gl/bXq0mH or contact Barry Himmel directly for additional details barryhimmel@signatureworldwide.com #training  
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Tech Talk with a Smile - Signature's IT Department - VIDEO http://goo.gl/8dTfaO
Rich Cunnigham interviews Doug Allgood, SPV of Information Technology for Signature Worldwide.
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Last week, we had the chance to meet the staff at +Insignia Hospitality Group's newest property, The Courtyard by Marriott​ in San Angelo, Texas.  With the help of Training Account Manager, +Norma Jarman, the team successfully completed their Transient Edge install.  Congratulations and best wishes for a prosperous opening year! #training  
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Black Holes by Mariia Tkachenko on Training That Sticks http://goo.gl/oxjFC7 #training
Understanding conquers fear, just as it opens doors to new experiences and opportunities.
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Coaches Corner - New training tool hits the airwaves http://goo.gl/f71pnd
We are launching our Coaches Corner podcast series to bring learning to our clients in a format that makes it easy for them to advance their skills.
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Have them in circles
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Travel reviews, Facebook, Twitter, Foursquare, Topguest - how do you even begin?

Signature has created a social media training program designed to help making those decisions easier. We'll help you create your hotel marketing strategy so that you spend your time on the social networking tools that will create the best results.  We will generate hotel marketing ideas, help with hotel marketing plans and more importantly, we will work with you throughout the year to help execute those social media strategies.  Contact us online to see how Social Media Edge can make a difference for your hotel

 http://goo.gl/ldY9hn
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We're excited to announce the three finalists for the 2015 Q2 Shop Call Contest - +La Torretta Lake Resort & Spa, +Larkspur Landing Folsom and +Alta Crystal Resort at Mount Rainier - and now we need your help to crown the winner. Listen to each call and vote for your favorite. Voting ends on Monday, August 3rd 9 PM EST. https://a.pgtb.me/W8ZnXd
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'Read the Room' by Scott H. Lewis  http://goo.gl/6lPfGM
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One of our client's, The Great Wolf Lodge, created a Video Game That's Played While Shooting Down a Waterslide. Check it out over on +Travel + Leisure  http://goo.gl/vPRC52
The Great Wolf Lodge has introduced a video game that guests can play as they shoot down one a waterslide.
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How are you wrapping up your day?  Check out the 14 things successful people do in the last 10 minutes of the workday via MSN News​ http://goo.gl/okuk1C
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Great tips on customer service, selling and sales, and the importance of training. Reinforces Signature Worldwide training programs, focusing on good customer service including customer service on the phone, as well as sales skills and customer relations.
Introduction
Signature Worldwide helps businesses develop their most valuable assets – their people.  Through Signature’s innovative business training programs, businesses reap the benefits associated with educated and motivated employees.  Headquartered in Dublin, Ohio, Signature covers the United States as well as 70 other countries. For more information, visit our website or contact us today.
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614-766-5101, 800-398-0518
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5555 Parkcenter Circle Suite 100 Dublin, OH 43017