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Serendipity Software Pty Ltd

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Version 7.1.02 has been released!
Existing 7.1.xx users can download and install automatically with the Serendipity Updater.

Release notes and Software downloads are available on our website.
Simply select your product, version and OS for the links.
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With the release of macOS Mojave, we have the following important update regarding Serendipity products.
Please be sure to read our article before upgrading your OS.
macOS Mojave 10.14 – 64-bit only
macOS Mojave 10.14 – 64-bit only
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We have released Windows 10 Update 1 for Serendipity Blackmagic / Megarip / Veripress version 7.1.01

The update patch FIXES the Sentinel Dongle Driver problem caused by Windows 10 - Feature Update version 1803.

Legacy Sentinel Dongle users with an existing Blackmagic / Megarip / Veripress v7.1.01 installation, or who wish to upgrade to Windows 10 in future, will need to install the patch using the Serendipity Updater.

For directions on how to apply the fix please refer to this Knowledge Base article:
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It has come to our attention that the latest Windows 10 - Feature Update version 1803 has caused the Sentinel Dongle Driver used by our legacy Sentinel Superpro Dongles to not work correctly.

Users will be unable to start their Serendipity Blackmagic / Megarip / Veripress version 7.1.xx servers.

On startup the Server will report:
AUTHORISATION ERROR Failed to Detect a Valid Security Key. Error Code was 4-16

Currently, Blackmagic/Megarip/Veripress v7.0.01 (and below) users are NOT affected - the software will start normally.

Serendipity V7 Driverless USB Dongles are also NOT affected.

We advise any Windows 10 customers not to update Windows 10 to version 1803 until the issue has been resolved.
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Serendipity now have a Youtube channel!

We will be adding more videos over time, but for now you can access How-To Instructional videos on the Studio application, Using the Media Catalogue, and Checking for Software Updates.

Subscribe to the channel to stay updated with any new content (link below).
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An update has been released for Version 7.1 users.

Highlights include:
Support has been added for the Techkon SpectroDens spectrophotometer.
The Canon imagePROGRAF TX-2000/TX-3000/TX-4000, TX-5200/TX-5300/TX-5400 printers are now supported.
The HP Z2600/Z5600 printers are now supported.

Full details of the update can be viewed in the release notes, available from the Support section of our website.
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We have added support for the Canon imagePROGRAF PRO-6000 and Canon imagePROGRAF PRO-560 printers today. Available for version 7.1 users. Install the auto updates to update your software, or contact your Dealer today to upgrade!
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Version 7.1 has been released!
For upgrade details, please contact your dealer.
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A new version of software will be released soon. Watch this space!
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