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Second To None
204 followers -
Next level brand performance.
Next level brand performance.

204 followers
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Second To None's posts

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Check out these 4 Tips to help brands integrate VOC Survey programs into the the customer journey:
https://www.second-to-none.com/4-tips-to-integrate-your-voc-survey-into-the-customer-journey/
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Growing Fast-Casual Restaurants can benefit greatly from programs that measure the existing Customer Experience:
https://www.second-to-none.com/the-importance-of-customer-experience-for-growing-fast-casual-restaurants/
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Here is Part 3 of our blog series expanding on The Temkin Group's Four Core CX Competencies- Employee Engagement:
https://www.second-to-none.com/employee-engagement-customer-experience/
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Use negative feedback as an opportunity to create a better Customer Experience with the practice of Closing The Loop
https://www.second-to-none.com/closing-the-loop-turn-customer-feedback-into-action/
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Your Food Service Brand Should Needs a Program to Ensure it Remains Compliant with Industry/Legal Standards: https://www.second-to-none.com/food-service-industry-compliance-audits-is-your-brand-following-the-rules/
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Mobile Technology is the new battleground for brands looking to provide an industry-leading Customer Experience:
https://www.second-to-none.com/the-importance-of-reaching-mobile-consumers/
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Give Feedback. Get Paid.
We are looking for shoppers interested in simple, Grocery Store Shops. Visit JoinSTN.com to sign up:
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Use these 5 Methods in your Employee Training Program to encourage greater engagement for frontline employees:
https://www.second-to-none.com/5-methods-to-encourage-greater-engagement-for-frontline-employees/
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Having an established voice for your brand's Social Media profiles will help create a consistent brand identity
https://www.second-to-none.com/humor-vs-professionalism-what-is-your-brands-social-media-persona/
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Does your organization already have a Customer Experience program? If not, it may be falling behind the competition
https://www.second-to-none.com/does-your-company-need-a-customer-experience-program/
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