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Sean R . Nicholson (Sean R Nicholson)
Works at PlattForm Advertising
Lives in Kansas City
791 followers|446,917 views
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Great tips for bloggers on improving traffic without building links
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Does your mobile data plan support your social media usage? 
Casey Snook, a 14-year-old girl from England unknowingly racked up a $6,000 phone bill by uploading photos to Facebook while on vacation in New York City, according to a story published Friday in the New York Post.
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Business owners and CEOs: Get better at #socialmedia #customerservice or lose revenue!
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The recipe for the WORST customer service disaster in history. +Comcastcares to purchase +Time Warner Cable
This would create the biggest pay-TV business by a mile.
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Ticked off by the Facebook "Trending" ticker? Here's how to disable it. #socialmedia #UX
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Have him in circles
791 people
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Ever thought about adding social media functionality to your  company Intranet? Great guest post today from Intranet Connections on the topic http://ow.ly/ugEAK
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The Facebook status update that cost a teen $80k
Call it the biggest Facebook mistake ever: A daughter’s brag on the social networking site has cost her father $80,000, which he won in a settlement during an age discrimination lawsuit.
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Ouch
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Will BitCoin render white-collar jobs obsolete?
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Do you know what makes for a good digital strategy? Hint: #tech is just a tool!
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Interesting to see Disney's NFC/Bluetooth data collection in action #bigdata #privacy
An electronic WristBand will track people around Disney World; contactless wallets like Google’s allow similar data collection in the real world.
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The way we consume video is changing, right before our eyes! 
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People
Have him in circles
791 people
Erick Strobel's profile photo
Bill Anders's profile photo
Nathan Stewart's profile photo
Buck Minster's profile photo
Irina Catighera's profile photo
Laurel Austin's profile photo
Jeff Hinds's profile photo
Bonnie Pickartz's profile photo
Nicos Varsos's profile photo
Work
Occupation
People Connector, Relationship Builder, Digital Strategist, Author, Attorney, Coffee Addict. Content Creator for @socmedsean
Skills
Blogger Outreach, Blogger Relations, Blogging, Community Management, Content Management, Copy Editing, Copywriting, Digital Engagement, Digital Marketing, Digital Marketing, Digital Strategy, Document Imaging, Document Management, ECM, E-discovery, Editing, Employee Relations, Engagement, Enterprise 2.0, Enterprise Content, Enterprise Search, Facebook, HRIS, Information Management, Intellectual Property, Intranet, Knowledge Management, Litigation Support, Mashups, New Business Development, Online Marketing, Online Social Networking, Performance Management, Policy, Records Management, Search Engine Submission, SEO, Social Media, Social Media Marketing, Social Networking, Social Networking, Social Promotion, Strategy, Strategy Development, Twitter, Web 2.0, Web Content Management, Wikis, Wordpress, Writing, YouTube, Writing, Content Marketing, Content Creation, Content Publication
Employment
  • PlattForm Advertising
    SVP Integrated Marketing, 2014 - present
    Developing integrated marketing strategies for clients in the education industry.
  • SocMedSean.com
    Owner, present
    Provide analysis and strategy relating to Social Media. Publish insights and analysis regarding social media strategy, tools and communications via my blog at http://www.socmedsean.com. Publish social media comics and cartoons at http://www.socialmediacartoons.com.
  • Intouch Solutions
    Senior Director, Social Media Strategy, 2010 - 2014
    As Senior Director of Social Media Strategy, I lead a team of 20+ social media professionals who define and deliver award-winning social media solutions to clients in the health care and pharmaceutical industries. The solutions leveraged a broad range of tools, including Facebook, Twitter, YouTube, and blogging platforms. • Deliver Social Media programs that enhance brand awareness, amplify positive consumer sentiment, and blunt negative sentiment in the social space. • Ensure that all social media tactics comply with FDA, DDMAC, and FTC compliance. • Manage multiple social media and community management projects with annual budgets in excess of $2.5M • Conduct outreach to key industry influencers to identify opportunities for collaboration. • Conducted client education about social media value and benefits for client representatives ranging from brand strategists to C-Level executives. • Provided direction to the Product Management group in the development of several industry-targeted social media products, including Share>>Send>>Save and PharmaWall.
  • IntranetExperience.com
    Owner, 2013
    Design and implement social networking solutions for customers interested in collaboration with customers. • Provided hardware, software, and network support for corporate and individual clients. • Developed Web solutions ranging from simple personal sites to complex database-driven applications. • Authored and edited a variety of computer manuals and training books for national publication. • Nicholson, Sean; Special Edition Using Macromedia Studio 8. QUE Publishing • Nicholson, Sean; Dreamweaver MX 2004 and Databases. New Riders Publishing • Nicholson, Sean, et al; Dreamweaver MX Magic, New Riders Publishing • Nicholson, Sean; Inside Dreamweaver UltraDev 4, New Riders Publishing
  • Sprint
    Manager of Enterprise Applications, Intranet, Document Management, HR
    Managed a team of employees focused on splitting EMBARQ's Intranet, Document Management, and Knowledge Management applications from Sprint/Nextel. • Developed and implemented the separation strategy to identify key internal systems critical to the operation of the Intranet. • Provided weekly separation project status updates to key IT executives throughout the project, including timeline, budget, and resource availability.
  • EMBARQ
    Manager of Enterprise Applications, Intranet, Document Management, HR
    As a Manager of Enterprise Applications, I led a team of full time employees, temporary contractors, and onshore/offshore outsource personnel tasked with the development and implementation of Intranet, ECM, Social Media and HR applications. My team worked diligently to identify and meet business requirements for an award-winning Intranet portal and an ECM solution that significantly reduced operating costs by reducing corporate reliance on file shares, enabling document retention, and implementing a corporate e-Discovery strategy. • Intranet portal was awarded 2008 Bronze and Silver Quill Awards by IABC. • Intranet portal earned EMBARQ recognition as BEA Software’s Most Innovative Customer in 2008. • ECM solution resulted in the destruction of nearly 1M outdated documents creating compliance with a corporate retention and eDiscovery policy. • Responsible for evaluating and implementing social networking and Web 2.0 capabilities. • Awarded V Award for high performance team in IT • Awarded 2007 Top Performer in IT • Awarded 2007 Chairman’s Club Award (Top Performer in the company)
  • University of Missouri - Kansas City
    Manager, Intranet Technology
    Provided hardware, software, and network support for corporate and individual clients. Managed a team of employees tasked with supporting technology for an organizational unit consisting of five different departments. • Managed the development, implementation, and maintenance of dynamic on a variety of Web platforms including Active Server Pages, ColdFusion, and PHP. • Developed and implemented a large-scale employment database application located at http://www.careerexec.com . • Negotiated all technology purchases for the organizational unit including desktop ad server hardware, software, and maintenance contracts. • Performed asset management and periodic hardware refresh duties for the organizational unit.
  • Perceptive Software
    Manager, ECM Professional Services
    As a Manager in Professional Services, I led a team of Project Managers and Consultants focused on implementing enterprise content management, document management, and imaging solutions. To achieve high customer satisfaction and meet timeline and budget requirements, my team followed a comprehensive services delivery methodology offering customers opportunities for significant business process reengineering and automation. • Provided ECM solutions to a wide range of customers, resulting in significant process improvement, automation of business process, and timely return on investment. • Responsible for program management, resource assignments, staff/ project budgets, and customer satisfaction throughout the full implementation cycle. • Authored RFI and RFP responses for ECM/Imaging/Portal strategies with budgets in excess of $15M. • Developed social media marketing strategies for Higher Education and Government sectors.
  • XHorizon Consulting
    Owner
    Design and implement social networking solutions for customers interested in collaboration with customers. • Provided hardware, software, and network support for corporate and individual clients. • Developed Web solutions ranging from simple personal sites to complex database-driven applications. • Authored and edited a variety of computer manuals and training books for national publication. • Nicholson, Sean; Special Edition Using Macromedia Studio 8. QUE Publishing • Nicholson, Sean; Dreamweaver MX 2004 and Databases. New Riders Publishing • Nicholson, Sean, et al; Dreamweaver MX Magic, New Riders Publishing • Nicholson, Sean; Inside Dreamweaver UltraDev 4, New Riders Publishing
  • Williams Lea
    Team Lead, Knowledge Management
    As the Team Lead of Knowledge Management, I led a team of Web Developers, Application Administrators, and Knowledge Engineers focused on the capture, retention, and quality assurance of operational knowledge in a call center environment. My team developed a corporate intranet that provided call engineers with access to technical solutions. In addition, the team was tasked with monitoring and assessing operational metrics to maximize first call resolution, minimize support errors, and ensure high customer satisfaction. • Directly responsible for the development and implementation of corporate Intranet portal. • Implemented application integration between Intranet, BMC Remedy, and corporate ACD/IVR. • Directly responsible for advising Director of Client Services and the Williams Lea regional and national leadership on Intranet, knowledge management, and social computing applications. • Responsible for reporting operational metrics to the Chief Information Officer and Senior Management.
Basic Information
Gender
Male
Other names
Sean R. Nicholson
Story
Tagline
Social Media Senior Director. Tech-geek. Attorney. Bungee Master. Coffee Addict. Rain Maker. These are MY thoughts.
Introduction

Creative thinker, problem solver & organizational leader with a passion for using collaborative technologies to improve internal processes, increase revenue & enhance employee communication. Check out my blog at SocMedSean.com. Follow me on Twitter at @SocMedSean.

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Currently
Kansas City