I'm beginning to think that +DocuSign
is nothing but a bunch of lying liars. I signed up with a promo code from a friend under the promise that he'd get a gift card. He never did. Lie #1.
I signed up for a year with the promise that I'd get two months free. Now the site tells me that I'll be downgraded to a free account after 12 months. Lie #2.
They change their interface so un-intuitively that I messed up two of my five documents for the month, so I get on a chat window that says agents are standing by to explain why I should get those two documents back. (Not a lie, but jeesh.) I say essentially this in a chat window, and then the window told me to wait while an agent was contacted. After 10 minutes my whole documentation of what I said went away replaced by a message that said that no agents were available. That means that the message that an agent was standing by was… Lie #3.
Now on the upgrade page they don't have the plan that I was on before, only more expensive plans, but with those they say that I'll get two months free. Hah! I think I'll go back to PDFs unless they can fix this, and pronto. (If they do, I'll come back and report on what happens.)