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The original story *http://bit.ly/fordleadership* has always been a favorite. This next chapter continues that fascinating story.
How one, 30 minute, conversation won a customer for life
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Rory Foster's profile photoSean “Forgen” Bell's profile photoRaquel Aguilar's profile photo
 
We need you Alan. Your quality commitment has turned a lot former Ford owners back to current Ford owners. 
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