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Why Mathew Ingram pissed me off this morning

This morning one of the first things I read was this article in GigaOm  by +Mathew Ingram: .

It pissed me off. Big time.

First, an apology, when I have an emotional reaction my first instinct was to call Mathew an idiot, which I did over on Facebook: 

I'm not proud of that, and +Jeff Jarvis rightly called me on that insult as being unprofessional.

Agreed. I was way over the line there, sorry Mathew.

I won't remove it, because, well, I wrote it and believe in living with the consequences of what I wrote. 

But, I took a walk, had a nice coffee with the founder of +Geek Squad, +Robert Stephens, about his new startup and that got me to calm down and really think about why I reacted so strongly.

I figured I'd use that as a teaching moment to myself, which I will share here and on all my social networks.

So, why did this piss me off?

1. The article made it seem like he didn't know how to turn off iPhone's notifications. Compare my home screen (attached) with his. Mine has no bubbles, even though I have many more apps than he does. Why? Because I used iOS's Notifications Settings to turn them off. After going nuts Mathew both pointed out that in the last paragraph he did admit he knew how to turn them off, but that Android, since it didn't have these notification bubbles, made him realize what a bad thing for productivity they are. He also added a clarification paragraph to the beginning of his article.

2. He missed the best feature in Android's notifications: that you can delete all of them with one finger swipe. I really love that.

3. He missed the second best feature in Android's notifications: that Android groups Gmail notifications together into one item. Apple's don't do that.

4. He missed that the bubbles are actually useful IF you have discipline to use them properly (I turn them off for all apps other than Google+ and Facebook, and even then, leave them off most of the time). Having a bunch of notification bubbles nagging you really bothers me because I am ADD just like Mathew is. 

5. He totally missed the headline, which has nothing to do with Android, really, but has to do with the fact that most of us aren't disciplined when it comes to our productivity (me included) and most of us don't change defaults, or play around with settings to figure out what power is hidden underneath (which includes inside Android's settings).

6. I reacted emotionally because the article seemed to be a slam without having the facts all there. Turns out the lead of the article was buried, the headline was all wrong, and it hit me on a day when I was ready to explode and have a good old-fashioned Internet rant. Hey, I'm human and hadn't had my coffee yet. It happens. 

7. It was such an awesome opportunity to take Facebook and Google and others to task for pushing themselves into our world so rudely. Heck, I'm staring at a Red Square on my Google+ screen which is nagging me to click and answer some things instead of finishing this post. Productivity killers are how these companies make profits by getting us to engage more, use more, etc. I wish Mathew had actually ranted more about that and the fact that our tech industry is doing some pretty nasty things in an attempt to get us addicted to their services.

Some things, I actually love a good war. If you've been watching the Gillmor Gang lately you know I'm playing around with Android a lot and getting my world ready for receiving my first +Project Glass  (wearable computers) from Google. Of course that will work better if you use Android. You also know that I'm no longer an Apple fanboy. Apple lately HAS slipped in my eyes and there are lots of examples how (Google Now, Waze maps, and tons of apps that are here already and coming on the Android platform, like SwiftKey keyboards) are examples of why I'm getting ready to leave the Apple platform and switch to Android. But I want folks who make these arguments to really do their homework AND make sure their articles are free of bias. That's how we'll all learn the good and the bad (and there are lots of things that I miss everytime I use Android, too, like AirPlay and better video compression, not to mention most apps are smoother and have fewer problems on iOS).

Notifications are a HUGE part of what makes us less productive (and more, if you turn on the right ones). My step mom and wife didn't even know you can swipe down from the top of an iPhone's screen to get a list of notifications. Now they both find that's a lot better than the little red bubbles. 

To end up, I got pissed off because Mathew got really close to figuring out something big that both Apple and Google need to get better at: protecting us against unproductive noise and nags, but just never got there. In doing so he just didn't come up to the quality level I have grown used to with Mathew (I've been reading him for years and he's one of my favorite tech writers) nor GigaOm (which does some of the best research and tech writing on the Internet). 

It pissed me off, but there's a good thing there. I'm working on an article about productivity, and how to make your devices serve you, rather than you being a servant to them. That requires a bit of discipline. On my part I wasn't because I went negative. On Mathew's part he didn't set the notification bubbles properly.

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The wearable computing revolution of 2013 (glass and watch) is all about notifications.
"figuring out something big that both Apple and Google need to get better at: protecting us against unproductive noise and nags"

Any Android startups in this space? (I say Android because I don't think iOS devs would have the necessary hooks to manipulate all of the phone's notifications)
What's the best Android app or web page to display a real-time stream of news for "mwc" from all social streams at the same time?
Escaping notifications via both the desktop and mobile is one of the primary things I do in order to be more productive. 
I don't know how anyone could use iPhone's notification system. I try closing them after I'm done with them but they just come back. There's always way too much information in my notification area. And then there are those little counters stuck to the apps which often indicate notifications that don't even exist. The Google+ app for example - If you clear all your notifications on your desktop your iPhone doesn't know, so you never know if you genuinely have a notification or not.
Unfortunately for you +Robert Scoble it is sometimes good for us to learn from others mistakes, I also had similiar situations to write comments before sitting back and thinking of the consequences, but it is hard not to do when someone pulls your strings.
Next time I'm after some clicks, I going to make sure I do something to piss you off +Robert Scoble ;-)
This also speaks to the never ending blog cycle +Robert Scoble. Many respected bloggers could benefit from slowing down a bit and making sure their articles make sense and aren't convoluted brain farts rushed out the door in the name getting a post up.

Glad you were able to accept your mistake and explain yourself. Also glad someone in your position could ask for less bias in comparisons of platforms. Many people need to accept the role of personal preferences instead of trying to force their opinions down people's throats.

"I won't remove it, because, well, I wrote it and believe in living with the consequences of what I wrote." - I respect this.
+Robert Scoble This is slightly off topic (a #shamelessplug  even), but I can't help but look at your iPhone homescreen and think it is an avert your eyes children level of ugly. Not to mention almost every app is at least 2 clicks away. That said, there's not a great way around that on iOS.

I would love to get your thoughts on my Android launcher, which attempts to solve these problems (and more): Action Launcher v1.2.0 for Android  
I love it when you do shit like that, cause then I don't feel bad when I do it. We need more Henry Rollins in this space.
I think that an interesting point (that is totally lost in the inaccurate literal statements) is that sometimes a platform switch creates a good condition for figuring out how to do things better.  When I returned to Android from a foray into iOS only, I had to relearn the details, and in the process, I cleaned up things like notification clutter much better.  Had I switched to a cleanly installed iPhone, I'm pretty sure I would have had some of the same feelings of relief.
Most of the posts I start never get finished. I'd hate to add "will this piss off some idiot" to the reasons not to be productive

I respect that you leave it up, I'd also respect if you chose to remove it. It's your post.
+Robert Scoble I just made the switch to Android recently and I found 'Remote for Android' solves my airplay issues. Its not free (about $5) but I am happy to pay for a good app.
I think both ios/android is /almost/ there.  The whole 'drag down to see' is awesome.  The 'reploy' from a text with new builds of CM so you can bang back a quick 'ok' is really cool for low amounts of notifications, but yeah, as soon as you reach that certain level... something clicks.  My wife throws a panic when she see's an update as it'll knock off all the notifications that she's leaving to work through, that shows something needs tweaking.  Should the notifications be a subset of a core 'timeline of stuff that happened' type thing? I think so. 
But... there was a HUGE over-reaction to someone's opinion, and could have been handled better, with the stuff Posted at the top of this thread to be constructive.   Still, we all get like that sometimes pre-caffeination.
+Robert Scoble On most modern versions of Android, viewing the app info (drag the app from the App Drawer up to "App Info") of an app, allows you to uncheck "Show notifications".

This makes life a lot easier if you're getting unwanted notifications, or if an app you want has periodic notifications with advertising!

isn't that protecting us from the unwanted noise?

You did the right thing, owning up to your mistakes, +Robert Scoble. Wish more people would do that.

P.S. What is that icon at the very top, right side, next to battery?? I've never seen that before. 
I agree (as an Android fan), the real story here could have been about how few people actually customise their phones and it's settings, with notifications being one example. You install a new app these days and it often clutters your notifications until you tell it not too. How many people don't do this / don't figure out how to do this, and get more frustrated with their phones constantly bleeping and flashing about unimportant stuff.
+Robert Scoble No arguments from me that it is a usable solution. But I don't like the fact such a layout forces people to look up a table in their brain saying 'i want to load app X. What page/folder is app X on?'. With the sliding app drawer in my app, and the quicksearch feature, you can load any app on your system in a second. Also, my concept of 'covers' means you don't have to look at those ugly folder images. But obviously to each his own :)
I did the same thing to someone recently... similar circumstances.  It was rooted in wanting them to do better, which I suppose is hard to apologize for.
 - if you didnt see this Jeff Jarvis has a Technopanic™  
This video and function panic over a feature ... is at various tech levels of know-how and importance. The skilled interview participant or reviewer can avoid righteous indignation even when its warranted...
Or not if drama sells better.

I kind of side with drama, as way more fun than the boredom of what some software wants to do. grin  you totally made my day.
Thanks for posting, I did not think the comment was actually you. Glad you owned up. I do hope that iOS works on notifications. 
A wonderful example of what I love about +Robert Scoble's work. His honesty. Just wanted to say thanks...
+Robert Scoble No more posting after your feet hit the floor until caffeinated. :) 
I agree with your views, if not necessarily the manner of delivery. The story wasn't up to his normal standards.
 Having used Android and iPhone over the past 6 years they both have greatness and weakness. Currently, I'm using the iPhone until I see what the upcoming S IV brings. 
I have no desire for the notifications as I'm perfectly able to check what apps I want, when I want. There are times I don't want to know that I have emails. There are times I want to live an unconnected life, if but for 30 minutes or an hour. Seeing the little red bubble robs me of the illusion I'm unconnected. 
The best thing about this was that you realized you were wrong and apologized. Takes a real person to do that, its not easy.
I agree with your points too, i use android and still get bothered by the notifications - which i do like, but i get distracted. Often i just press the sync button and turn the entire lot off when i want things doing. Its a love/hate thing, but not really related to just an OS :)
"If you've been watching the Gillmor Gang lately...", Robert, sorry, no one watches that show. It's pretty bad. Terrible video. Decent to terrible sound. The host has zero voice inflexion which makes people fall to sleep. Trust me, I've tried to like it but my god it's usually pretty terrible. Someone has to fix that thing for more than 50-75 people to watch it live.
I'm puzzled. I didn't know there were bubbles of notifications on the i-Phone. There are? Really? I did know that you can swipe down and get that list of squawks from all your apps, but I never do. That would just bother me too much.
Nicely organized desktop! 
Seems like a lot of  energy was put into this convo.
Since you are writing about productivity, I thought replying would contribute...

Your remarks on how "most apps are smoother and have fewer problems on iOS"  makes me wonder when (or if) we are going back to expect quality of features more than quantity of features. And not only in relation to mobile devices but also for a number of other technologies and even commodity products.
Certainly there are people considering quality but the trend is, even searching for it, very weak.

There is another part where you say that "protecting us against unproductive noise and nags" is quite an interesting idea, but quite improbable to ever happen because, like you said yourself, "Productivity killers are how these companies make profits", so hiding the switches might just be part of the design, huh?!
+Robert Scoble, nice to see you are keeping your special brand of jackassery on Facebook, where that kind of mindless sniping belongs. That kind of trash is what makes Facebook suck for conversations.

Listen, I am used to you being an off-the-cuff commenter, but that was seriously out of your mind, whack commenting over there on Facebook.
I will take this moment to remember Christopher Hitchens. Robert just preformed his first ScobleSlap. It has the same amount of sting as a HitchSlap, just without the poetic style as the famous Hitchens. 
+DL Byron, it's not the guy from the Oatmeal. The two names are similar but not the same.
If I posted every time someone pissed mu up +Robert Scoble I would be here all day and would not have any followers left by spring :]

But then you know I have always loved your outspokenness  I find it even more interesting than your posts.
+Aaron Wood well in that case, this is only 1/2 as funny and let it be an example of why more women aren't in tech. And pretty sure about a year ago a similar flap happened with +Robert Scoble and a women. Owned it then too, but hey man let's go ride a bike together. Chill out and as commentator noted above, posting unedited happens.
I've had an iPhone for over a year and I have no idea what these "bubbles" are you speak of. 
Thanks for the apology, Robert – and I agree I could have been more clear about my point. I was not blaming it on the iPhone – if anything the problem is more me. 
Awww... Apologies on both sides!!! Feel the lurve. <3
+Robert Scoble this has to be the best and most objective post i have seen from you, and everyone gets emotional, its called being human, and i think you must be the only one on facebook that actually leaves a post up.
+Mathew Ingram I've described issues like this as UX-A, User-Experience Arrogance where an App and OS belive they're the center of your universe at any given time. Like a seat belt sensor trying to get your attention. Apple's Notification Center will go nuts on you if you let it notify all day. It's ridiculous and I wasn't in the original thread, but can see the anger resulting for sure.
Why was this wrong exactly? All of us in the industry are subject to criticism from journalists... and generally speaking, they don't mince words when providing feedback. Are the rules different for calling out loosely substantiated articles? I didn't see a problem with this at all. 
OTOH, people who aren't disciplined enough to check all their social networks would never think to look if it weren't for notifications. I know for the big guys, you have systems in place, but the everyday user, while possibly falling victim to their own ADHD by looking at the screen, may also fall victim to their own ADHD by NOT looking at the screen.

The social media team at Poland Springs really could have used a good red circle or two to wake them up after the State of the Union!
Do you really have ADD?
Where have you been the last year or two? If you ask me, which I'm sure you won't, you should have jumped ship and seen the writing on the wall at least 2.5 years ago. For me, I've never been an apple fan boy as I've always known that a close minded company will sooner or later sink. Anyways, Waze has been around since practically android was around. I've been using several of SwiftKey's betas for at least a year maybe more, and most of Androids apps have always been more quality over quality compared to Apple. While I'm glad you jumped ship, for a person who invest in startups I'd thought you would have seen this much sooner. Then again, I know how easy it is to put the blinders on and only see what you want to! Welcome aboard and try to not snap at any of your ole time Apple fans with the blinders still on! 
+Robert Scoble thanks -- I think of the "bubbles" as "those little numbers you turn on and off in the settings." shows you how much I pay attention!
I know you have Robert, I've been following you for quite some time. Though you have to admit,for a time you may of had some blinders on. There are definitely some quality dev's on ios, I still feel and my personal opinion is that since Androids first or second birthday to the public the dev's and app that Android had were much better in terms of function, flexibility, and just good ole beauty. A lot of that's changing now with how easy it is to be a multi-platform but it's just always been my opinion. Maybe I have had my blinders on, but as a part time Dev I've always found it way easier on Android than Ios. 
android is starting to get up there with ios, theres been a few games ive tried of late that were high quality, and apps as well are getting to be more professional.

 i would love it if we came to the day where android and ios had basically the same list of apps/games, then it would be down to the hardware, so maybe apple would up their game because their hardware for iphone is sub-par which is surprising as apple in computers at-least was the best of the best untill recently.
Dear lord, I hate fanboys of both sides. How can you peg a fanboy? He's someone who bashes the other side and says they have blinders on, and automatically figures they have no valid reason for their choice. Which is, of course, a crock of shit.
Really people!
All this chit chat about arguing over 2 platforms that both work and do way more than any PC could do just 5 years ago.

Unbelievable! Nothing better and more important going on in your families lives that you could spend your important time on than rambling on about damn software?

Just use it and be glad you are able to be here to do so!

It just amazes me the amount of time wasted on these type of issues. Write an educational post at least.

You have all this knowledge yet all we see is comparisons and complaints.

I just want to learn something useful about tech that can benefit me.

Please! By all means!

Carry on! Carry on! 
Isn't it amazing that devices and media designed to make us more free have made us more tethered?  I'm looking forward to your article on productivity.
+Robert Scoble, please explain how this is reason for anyone to lose their shit like you did. I've been trying to figure it out but cannot think of one rational reason to get so worked up. This is beyond unprofessional, this is childish.
+Robert Scoble You didn't lay out your reasons for blowing up, you explained why you disagree with him. I understand disagreeing with him, I do too. I'm just curious why what he wrote pushed your buttons so much.
+Ken Stoltz I hope you went saying I was bashing apple? Because I definitely was not. If it weren't for Apple I would t have this beautiful Nexus 4 in my hand right now. All I said is that I've always felt that Apple was a close minded business (other than when Jobs was running the show) that would eventually fail to better platforms. Did I come across a different way? Robert, we will just have to agree to disagree on which platform has the best dev's and apps. We may both totally see different things that may make an app great to meet but not to you. Or what may make a great dev to me, may not be to you. Just one example, I'm all about getting a custom Kernel on my device and either over working the processor or under working it. I see these guys as quality dev's, and you will not find these types of dev's for Apple. Unless I totally missed something when I had my Iphone. I'm not here to pass any e off or to be bashed about, just trying to have a good conversation. So, +Ken Stolz if you were indeed trying to "hate" | on me or have nothing nice or informative to say to me please just don't comment to me. :-) 
I use an app called "No Folder Badges" and put icons whose badges I never want to see, but whose badges can never be disabled in folders, and keep apps which are important enough to be allowed badges on homescreens.

You can still see the badges if you want by opening the folder, but the badges are never a distraction. I find it's a good middle-ground between disabling badges and having them distract me.
What a great post & all the different opinions... love it:-)
+Robert Scoble - I haven't seen which android phone you've got, but if it has an RGB LED notification light (I use a Nexus 4), you can do as I have and choose which color each notification type you want to see shows as with Light Flow. If you were lucky as I was to get one of the early +Pebble watches, you can set Light Flow to send specific notifications to the watch - perhaps only the highest priority ones you want to see - and let the rest be displayed via a colored flashing light. You don't even need to wake the device to see which app wants your attention. I found I use the phone screen a lot less now with Pebble because I've quickly seen exactly what I wanted to. Super extensible and configurable and I find it immensely powerful. 
I'm still not clear why you were acting like a child in the first place.  You make it seem like you just called him an idiot and then immediately went out for a walk.  You continued to hit his facebook feed with message after message, sometimes without them being answered before the next message came.  That seems rather childish.
Rockin', Robert! I think when we see Key Lime Pie, iOS will look even further behind than it is with 4.2. On the Microsoft side, I just got my Surface Pro and think it changes computing simply and beautifully. I'm starting a vlog to that effect with +Breaking the Surface. +Chris Pirillo seems to like Pro, even, but many haven't paid attention to the ink capabilities that it and no other tablet have. Writing +OneNote For Dummies I am currently being impressed daily by the digital pen capabilities of Pro and OneNote (writing about the Windows Store version of it now as I wrap up the book) and am frankly stunned that I am now a huge fan of a Microsoft product where a year ago I was begrudgingly agreeing to write +Windows 8 Kickstart. All that said, I have a Nexus 4 and worship it (charging orb on the way!). I will have a Google Nexus phone probably until I die, Surface Pro equivalent -- all I need as a mobile pro. Apple doesn't factor in. Google = Project Glass, Apple = iWatch. 'nuff said.
+Shawn Adams Just because most of us manage to suppress our inner petulant child most of the time doesn't mean that we have exorcized those demons from our brain entirely. Sometimes we're tired, or in a bad mood, or intoxicated and we regress to a state of angry intolerance of the world.

I have to hand it to +Robert Scoble, he has handled the clean-up of the fallout from his brain explosion much better than most, and it's not as if he goes off on crazy ad-hominem tantrums like this every day.

And to be honest, the article he linked to was flamebait.
Both of you need to not learn about widgets on Android... no, stay away for your own sanity.

Actually, something like the google voice widget allows you to glance at your voicemails and decide quickly if it requires your attention rather than just giving you a dumb number with no other context other than to open the app.
I have no problem calling Matthew an idiot because his article is proof he was channeling pure idiocy. 
+Aaron Coakley You could always pull down the notification area to see more context. Generally speaking though, if an application starts spamming me with notifications about pointless things, it loses its notification privileges immediately, so the context is that if an application wants to put a badge on its icon it had better be for something important.
For what it is worth, I didn't read the article, just your crazy rant +Robert Scoble. Agreeing with +Jeff Jarvis on this one.

There is so much crap passed around for and against both iphone and Android, it sucks you went so ballistic over one small piece of a massive puzzle.

Good on you for leaving the comments up though.
hehehe... finally, welcome to the new "different ones". I watch you on the Gang and was waiting for you to "see it" since ICS..then after Jelly Bean/ Nexus 7 you where so ready to switch but you just wouldn't listen to your instincts (maybe did not want to go against Gillmor or thinking: what the hell am I gonna do with all this Apple stuff? hehe)....You were so subjective (apple funboy) just as Steve Gillmor is now.. Look, at Steve now..well that was you a year ago. Funny eh? Ones you see it -than you see it and there is no "going back"! Use to be Apple fan too but if Google devices cost the same as Apple's it would be no dice anyways! Nexus. Anyways, the more you use it the better it gets "addictive" and the fact that Apple apps are better even far better in some cases won't matter a thing!.. after a few weeks...hehe integration, fun & scale is on whole different level..even different universe...relax dude and just enjoy it ..sometimes words can't express it .... (maybe that's the point...)
Regardless of how silly Ingram's article is, the "Badge App Icon" notifications in iOS are annoying to me. I much prefer keeping notifications in one spot (pulldowns on both iOS and Android). Changing the "Badge App Icon" setting on each app is a pain but I'll can easily be done by anyone who knows how to use iOS.
+Robert Scoble Your comments on that article are simply embarrassing. The way you reacted makes me feel like an ass for following you.

The article is about how Android's stock notification system helped to rid him of his compulsions. He says over and over how this is not about the platforms, but about how their default approaches to notifications differ, and how that affected his perceived need to stay on top of all of it.

He never removed the notifications/bubbles on iOS because he didn't realize that he actually had a problem until he switched to Android. This was very clear to me on the first read.

I didn't even read this huge post because I was disgusted by your attacks, and am not interested in hearing you weasel your way out of them, or give excuses for shitty behavior.
I'm glad to hear you describe the post in that way, Paul -- that is exactly what I intended when I wrote it.
Welcome to the #AndroidArmy .

As one who went from Magnavox Odyssey^2 to Vic-20 to C-64 to Amiga 1000 to Amiga 500 and only because CBM squandered the best home computer in decades, made the jump to PC's, I understand the emotional difficulty of letting go of a platform,

As much as I utterly despite Apple's micromanaging control freak ways (hey, I've been changing batteries since I was kid in the 70s, so tell me your precious iGadgets are too complicated for me to change batteries) I understand the appeal of "it just works" (for a restricted set of items--usually) to the general public who are often overwhelmed by computers.

That said, my choice for Android is its relative openness and its potential to supercede what iOS offers in a pretty package that's easy to use. With each new Android version Google gets closer to the ultimate dream:

A beautiful, easy to use standard user interface & operating system PLUS the option to customize and add-on various extras for our individual needs or wants.

Now if only we can skip the BURIED options where there's not even a clue hidden power is there (eg, long presses, unexplained icons, removing the Menu key from one standard location, etc., but I digress).
I'm glad to see you moving to the Android party, Scoble! :)
Interesting article based on this post entitled " Robert Scoble Is Switching To Android" at readwrite mobile :)
+Robert Scoble I was quite surprised when I read your comments on +Mathew Ingram's post. I thought may be there's some bad blood between you.. some old story may be, because the rage seemed to be a bit over the top. Good to see you accepting that it wasn't the right way to disagree. 

I am a fan of yours (yep, still), and am a fan of +Mathew Ingram too, because his posts are deep and I always enjoy reading them. But yes, I'd second some of your thoughts here. While what +Mathew Ingram said about knowing that one could turn off notifications in iOS is ok, the fact that the title says " How switching to Android helped me deal with my addiction to connectedness " is sure to lead people into the wrong direction. But if one reads the complete post (which sadly a majority of internet users won't and that's why the importance of the title), I think the "it's not you iPhone, it's me" part should make things transparent. So, it is clear that +Mathew Ingram made an effort to explain what he was talking about, and hence I wouldn't agree with you in entirety. 
Woooo, Robert you changed since your Microsoft Days. You used to call out people (Developers, executives, etc) but you never called them idiots. That's not cool :)
This was the most immature reaction to a post I have ever seen. Maybe you should think like he did about his notifications situation. The problem was not in the article, it was you.
It's keyboards as weapons instead of a bike, ball and stick, or a pick up game of basketball. That testosterone swirling around has to go somewhere. Isn't there sports in Silicon Valley or does all the competitive juices get spent on getting mentioned or funded?
+Robert Scoble Great post but one thing I don't understand.  Why wouldn't it be possible for you to use both Android and Apple ? Use Android for all the benefits that you get from Project Glass and related apps and use Apple for Airplay, its better video compression and any apps that you might miss on that platform. 
Andrid just keeps getting better and better with each iteration. Welcome to the (relatively) open side of the fence ; )
Smart. I like the off-the-cuff commentary even if rivals being unprofessional at times. Writers know that having a backbone and open-mind is especially important. You can learn the most from people like +Robert Scoble. Not because he's successful and has industry pull but because he's riding your ass and challenging your ideas.
Yes you stepped over the line by calling him out in front of his boss, that was his career you were messing with.
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