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SCI’s Director of Business Development, Roger Sharpe was interviewed by Canadian Retailer for the article “The Demands of Supply: How Retailers Can Seize New Opportunities”. Click to read more about the trends that should be accounted for when planning your 2018 retail supply chain.
http://www.sci.ca/the-hub/retail-ecommerce-logistics/the-demands-of-supply/
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If your company is struggling with limited warehousing and distribution capacity, you are likely faced with a choice between expanding to a dedicated or shared facility with a trusted 3PL. Determining the best choice for your business depends on many factors, and we help explain them in this article.

Both dedicated and shared warehousing and distribution operations have their advantages, but they also have certain instances where they might not be the best fit for a company. Understanding which option benefits your company the most is critical to making the right choice.

Check out the full article for more information.
http://www.sci.ca/the-hub/retail-ecommerce-logistics/dedicated-vs-shared-operations-for-retail/
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E-commerce retailers know the struggle of free shipping vs. fast shipping all too well. However, recent studies have shown that the desires of online shoppers have continued to evolve and are presenting new challenges to online retailers.

In this article, we explore the different views on free shipping vs. fast shipping, and what they mean for e-commerce retailers. It’s not as simple as many businesses would expect, and as shoppers become accustomed to new incentives and delivery options, online retailers need to adjust in order to stay competitive.

Check out the complete article for all the details.
http://www.sci.ca/the-hub/retail-ecommerce-logistics/online-shopping-speed-vs-cost/
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Many health and wellness companies have reached a point in their evolution where an effective e-commerce solution is critical to their continued success. While e-commerce does deliver many benefits, it can also be a struggle for companies that are unprepared for the challenges that e-commerce brings.

In this article we discuss the common problems that health and wellness companies face when engaging in e-commerce. We also provide some helpful advice and a few recommendations that you may find quite valuable in evaluating your own e-commerce approach and forming your strategies.

Click through for more information.
http://www.sci.ca/the-hub/healthcare-logistics/e-commerce-for-health-and-wellness-products/
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As the holiday season ramps up, and the demands on your business increase, you need to make sure that you’ve got a solid strategy in place to handle the high volume of orders and keep your customers happy. There are many aspects to consider as part of your logistics plan, and this article should help you build out your strategy.

We take a look at some vital statistics and consumer trends that have been impacting the success of retailers during the holidays, and provide some helpful tips that you can use when you are planning your strategy this season. Make sure you’re prepared for the rush this year, and make the most of this holiday shopping season.

Click through for more information.
http://www.sci.ca/the-hub/retail-ecommerce-logistics/holiday-season-logistics-trends/
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Reverse Logistics – Repair and Reconditioning

If you are experiencing challenges with your existing returns, repair, and reconditioning programs then it may be time to consider partnering with a third-party logistics provider to handle these tasks. 3PL repair and restore services can manage all the steps in the return and repair process for you.

In this article, we break down the various benefits of using a third-party for your return and repair processes, also known as ‘reverse logistics’, and help explain the potential benefits your company could realize from making this type of change. Many companies achieve cost savings, improved customer satisfaction, and longer product life.

Check out the full article for more information. We hope you find it helpful!
http://www.sci.ca/the-hub/technology-industry-logistics/benefits-of-3pl-reverse-logistics-services/
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A report on eCommerce shopper loyalty released by Canada Post is available on the SCI website: http://www.sci.ca/the-hub/retail-ecommerce-logistics/build-online-shoppers-loyalty/. The report draws conclusions from a survey completed by 5,000 Canadian online consumers.
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For any company that deals with high volumes of products and customer orders across multiple locations, drop shipping can be a good option to improve order fulfillment and customer satisfaction.

Drop shippers take care of order processing, packing, shipping, tracking and inventory management. This makes them an ideal partner for companies looking to simplify their supply chain but also achieve greater consistency and reliability. Drop shippers help by reducing the necessary investment in overhead and capital, allowing your company to focus on growth and customer retention.

Read the full article on drop shipping by following the link. We hope you find this information helpful.
http://www.sci.ca/the-hub/retail-ecommerce-logistics/drop-shipping-explained/
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SCI’s second omni-channel leadership retail summit included keynote speakers from respected organizations within the Canadian retail industry. The summit produced a discussion about the challenges and opportunities of the Canadian retail landscape. Click to access the materials that were discussed.
http://www.sci.ca/the-hub/retail-ecommerce-logistics/scis-2017-vancouver-omni-channel-retail-leadership-summit/
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