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San Marcos Toyota
Toyota Dealer
Today 9AM–8PM
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5101 I-35 San Marcos, TX 78666
5101 Interstate 35USTexasSan Marcos78666
(512) 392-1999sanmarcostoyota.com
Toyota Dealer, Used Car Dealer
Toyota Dealer
Used Car Dealer
Auto Tune Up Service
Oil Change Service
Auto Body Shop
Auto Body Parts Supplier
Today 9AM–8PM
Saturday 9AM–8PMSunday ClosedMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PMThursday 9AM–8PMFriday 9AM–8PM
A Toyota Dealership nestled between Austin and San Antonio, in the beautiful city of San Marcos, Texas.  Our employees are committed to delivering the best car buying experience vehicle maintenance service possible.  Whether you're in the market for a Toyota, Scion or quality Pre-Owned vehicle, our team of experts will guide you, every step of the way.
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Review Summary
2.8
59 reviews
5 star
21 reviews
4 star
5 reviews
3 star
No reviews
2 star
5 reviews
1 star
28 reviews
"Purchased a used van here, from a very slick salesman (said he was from TN."
"Dear corporate Toyota, stop paying these people to sit around and eat."
"I went on a Saturday afternoon and received quick service as well."
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Janna Reeves
a week ago
Midway through the buying process on a '16 Toyota Tacoma and an employee starts blaring loud rap music through the speakers of a car in the showroom. Forgivable if this had been a customer testing the radio, but this was an employee who turned it on and left it on for entertainment. This combined with the volume of the voices of employees laughing and joking inappropriately amongst one another made it impossible for my husband and I to hear each other, let alone the salesman explaining the process to us (none of this being his fault, he was nice enough). Another employee then needed to make room to reposition a car in the showroom. He came to us and said 'Can you guys move, I need to get this car here.' We called our bank and asked them to shred the purchase order for the vehicle. We then spoke with management (who was forgiving of the situation) and immediately stopped the process. When a customer comes in to make such a large purchase, is blaring "Gin & Juice" at full blast the best of customer service (good song, but come on)? Is asking a paying customer to get out of the way so you can do your job good customer service? We stopped the process altogether and will not be considering this dealership ever in the future.
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Response from the owner - a week ago
Mrs. Reeves, Please allow me to begin by apologizing again for not living up to your expectations. As I discussed with you and your husband while you were at the dealership, we take great pride in delivering an exceptional customer experience and are quick to respond to customer complaints as they arrive. After our discussion and exchange of information I immediately opened an investigation into your complaint. In order to provide a welcoming and relaxing environment it is our standard operating procedure to play music (which is carefully curated to ensure it promotes the professional standard which we aim to conduct business) throughout the showroom using our hard-wired PA system. On the day of your visit the system was malfunctioning so a Sales Consultant took the initiative to use one of our showroom vehicles to provide music while we waited for a PA system repairman to arrive. He did err in judgment on two crucial factors: 1) The volume 2) The station. He believed that 103.5 BobFM being listed as an "Adult Contemporary" radio station would suffice in the interim. Both decisions he wholeheartedly regrets and has been counseled about. I also counseled and reprimanded our Showroom Attendant for being overzealous in his attempts to complete his daily duties in a timely manner. As we discussed on the showroom floor, I fully appreciate the gravity of a vehicle purchase and the financial and emotional investment it requires. It is our duty to EARN your business. We take that duty very seriously. When you decided to halt the process I am happy to say that we obliged your request courteously, promptly, and without hesitation. Please do not hesitate to contact me via my personal cell phone number which I provided you at the time of the incident if you would like to discuss your experience further. I look forward to hearing from you and would love an opportunity to correct the situation. Best, Julian Chargois Asst. General Sales Manager SAN MARCOS TOYOTA
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Grady Bernard
3 weeks ago
Great service and communication! A little background: I was on my way back with my girlfriend from San Antonio and our Lexus broke down (alternator ended up being the problem). We pulled off the highway near a whataburger in New Braunfels. This was a Sunday so the dealership was closed and we were forced to call AAA and get the car towed to a hotel for the night. The next morning we called the service department ahead of time and got in contact with Bob. We let him know the problem and he was kind enough to let us stay at the hotel while AAA towed the car to the dealership to get serviced. The whole time Bob was very good at keeping us updated. After confirming the issue and quoting us the job, the car was fixed and charging in little under and hour and a half. Bob then sent a van to pick us up at the hotel where it delivered us to the dealership. Ultimately, the service was great. The communication was very prompt, the small amount of time it took was outstanding. I even got in the car and noticed they had refilled the windshield wiper fluid for us! (We were bone dry before going in) I am very pleased and thankful for this dealership's help. Some suggestions: Get in contact with Bob in service and make sure you call ahead because it takes them time to process your vehicle in the system.
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Greg Bernard
a month ago
Bob in service is Great! My son broke down on a trip between San Antonio and College Station. He was in a hotel with 2 dogs. Bob understood, expedited the repairs while my son stayed at the hotel and sent the shuttle van for him, before check out time, so he and the dogs could stay at the hotel during the repairs. THANK YOU Bob for understanding the personal side issues and getting us in and out quickly.
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1jeepnut
3 months ago
Vehicle was delivered in very filthy condition, and in need of major repair after being promised it was perfect and did not need anything after going through service. The vehicle has multiple bearings out in the transfer case and makes a very loud noise at all speeds. I was guaranteed in writing that the Jeep needed nothing, had that not been said, I would not have followed through with the purchase. I called and spoke with Ernesto who is a sales manager at the dealership, the day the Jeep arrived and the noise was noticed. Ernesto said he understood my dissatisfaction and would help figure out a solution. He did not call back, so today 10/19/2015 1 week later, I followed up and he said they will do nothing to stand behind their written guarantees. I asked for the general sales manager to call me back. 10 minutes later a different sales manager called me named Mike and Mike said the general sales manager didn't want to deal with the problem so he asked him to handle it. I explained it all again to Mike and Mike stated they will do nothing to assist with the problems I'm experienced and that I should have known better when purchasing a used vehicle. To me, that says that they don't care, wont stand behind written guarantees and are in the business to steal from people and lie. To top all of this off, the vehicle was delivered in disgusting condition and they also won't stand behind that. They laughed at me when I was pleading for help. DO NOT SPEND YOUR MONEY HERE AND DO NOT TRUST THEM UNDER ANY CIRCUMSTANCES!
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Madisyn Margiotta
a month ago
Had a great experience taking my car here after having it towed during Christmas weekend. My car was towed to San Marcos Toyota from my hotel and a Toyota courtesy van came to pick me, my boyfriend, and both of our dogs up from the hotel when the car was ready. The service manager, Bob, had my alternator replaced within an hour and I was on the road again. Very friendly and helpful service.
hey anno
2 months ago
Bad and pathetic service. They are rude once they know they have your business. Took my car for repair. They said they'll take the diagnostic fee off if I decide to repair the vehicle from them which I did. After the repairs they add the diagnostic fee back on bill. When I remind them about what they said 4 hours back they deny having said it and started arguing. This dealership is not even worth 1 star. Bad bad service.
Young Jin Lee
4 months ago
Today I had an appointment at 9:00 a.m. at the dealership to pickup my new 2015 Toyota Highlander. It was really difficult for me to get away from work because I am Active Duty Army, but I managed to work it out with my leadership and I arrived at the dealership at 8:55 a.m. I saw the Highlander and it was not even ready for me. It was very dirty and then I came to find out that it was not even the same vehicle that I had agreed to purchase. While it was the same color and had the same options, the VIN number was different from the original invoice of the vehicle that I was supposed to purchase. I still don't understand why they even made the appointment yesterday for me to come in today knowing that the vehicle was not ready nor was it the correct vehicle. So I began asking for and looking for the salesman and manager that I was working with but they were not even working today. I was really upset because they did not explain why they needed to switch the original vehicle out for another vehicle; furthermore, Why did they make an appointment knowing that they were off for the day and would not be there when I came in? So I needed to deal with and explain to another salesman and another finance manager for them to document everything and complete the sales transaction. I felt sorry for them because they had nothing to do with the deal or appointment that was scheduled and as a customer I should not have to feel this way. I felt ignored, disregarded, and mistreated by this dealership. It was terrible feeling and experience and I am deeply disappointed with the extreme lack of communication and professionalism at this dealership.
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FT86PROJECT9S FRS
a month ago
Took car in for service got it back in worse shape than I took it in. Service tech shorted out a module and dealership then wanted a hour diag. for 110 dollars. Dealership refused to put it back in condition I brought it in and dropped the diag. charge and told me to leave. STAY AWAY FROM THIS DEALER VERY POOR SERVICE DEPT!!!!!!!

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Follow us on a tour of the all new 2015 Toyota Camry XSE
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Annual Clearance event!  
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Come see us in San Marcos, Texas!  
San Marcos Toyota provides new Toyota models, used cars, service and financing in San Marcos, TX, while also serving customers from San Antonio, Austin and New Braunfels.
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Come see the amazing folks over at San Marcos Toyota.  
#2014Tundra   #2014Camry  
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Congrats to our very own Texas State Bobcats on that 65-0 victory against Arkansas-Pine Bluff last night.  
#SanMarcos   #BobcatFootball  
Next is Navy on 9/13.  See you then!  
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#SMT  stands for
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San Marcos Toyota

How 'bout you show up to your next tailgate party in one of these bad boys?  $29,914 - Click the image for more details. 
New 2014 Toyota Tundra, from San Marcos Toyota in San Marcos, TX, 78666 - Exit 199. Call (866) 995-9150 for more information.
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Spruce up that Resume! We are looking for highly qualified candidates for the August 15th, 2013 San Marcos Toyota Career Fair. Hosted at the Embassy Suites Conference Center in San Marcos, TX from 4-6pm 
#SMTX   #AustinJobs   #SMTXJobs   #SATXJobs   #ATXJobs   #Needajob   #Jobhunting  
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In their circles
15 people
Have them in circles
29 people
SEO Dealertrack's profile photo
Meyerson Insurance Group's profile photo
Efficient Upgrades's profile photo
EcoVets's profile photo
Fred Haas Toyota Country's profile photo
The Law Office of Joel A. Levine's profile photo
Shanty Tubes's profile photo
TMG Construction's profile photo
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San Marcos Toyota

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We are on Twitter, every single day.  Need to reach us for a technical question, shopping for options, etc.  Let us know.  

#SanMarcosToyota  
The latest from San Marcos Toyota (@SanMarcosToyota). We are your local @Toyota dealer, located in beautiful #SanMarcos #Texas 512-392-1999 New Cars, Used Cars and Quality Pre-Owned Vehicles. San Marcos, TX
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Did you catch our #MondayNightFootball  sponsorship on ESPN?

Are you ready for some football #SanMarcosTexas ?
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We follow back.  Great pics of your #Tundra  or any #Toyota  models, as well as pics of Central Texas and #SanMarcosTexas  
#SanMarcosToyota  
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Use Twitter to send out general #automotive  questions about your #Toyota .  We're here to help! 

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The latest from San Marcos Toyota (@SanMarcosToyota). Best place to get a Toyota in Central and South Texas. We are your local Toyota dealer. 512-392-1999. San Marcos, TX
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We are hiring! Spruce up your resume, dress to impress, and bring that "Can Do" attitude and be part of a growing, world class organization. #Austinjobs #SMTXJobs #SMbusiness #publicdisplayofconnections #automotiveindustry

http://sanmarcostoyota.com/Employment.aspx
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The rain doesn't slow San Marcos Toyota or the construction crew down! The Summer Sell Down- Construction Sale is going on NOW! ‪#‎Camry‬ ‪#‎Prius‬ ‪#‎Tundra‬ http://youtu.be/IEprGfGtQ0w

Call 512-392-1999 and take advantage, the time is now. The right dealer for you. ‪#‎rightdealer4u‬ ‪#‎smtx‬ ‪#‎sanmarcosbusiness‬
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